Title:
Service management : operations, strategy, and information technology
Author:
Fitzsimmons, James A.
ISBN:
9780071289276
Edition:
7th ed.
Publication Information:
Boston : McGraw-Hill/Irwin, 2011
Physical Description:
xviii, 541p.
Subject Term:
Added Author:
Copies:
Available:*
Library | Material Type | Item Barcode | Shelf Number | Status | Item Holds |
|---|---|---|---|---|---|
Searching... | Book | 7.2/14/102835 | HD9980.5 F549 2011 | Searching... | Searching... |