Title:
Leveraging Emotional and Artificial Intelligence for Organisational Performance
Author:
Prentice, Catherine. author.
ISBN:
9789819918652
Edition:
1st ed. 2023.
Physical Description:
IX, 176 p. 15 illus., 8 illus. in color. online resource.
Contents:
Introduction -- Demystify emotional intelligence -- Demystify artificial intelligence -- EI and employees -- EI and customers -- AI and employees -- AI and customers -- Development of artificial intelligence service quality scale -- EI, AI and employees -- EI, AI and customers -- EI, AI, employees and customers.
Added Corporate Author:
Electronic Access:
https://doi.org/10.1007/978-981-99-1865-2Copies:
Available:*
Library | Material Type | Item Barcode | Shelf Number | Status | Item Holds |
|---|---|---|---|---|---|
Searching... | E-Book | 520244-1001 | XX(520244.1) | Searching... | Searching... |