Title:
Non-Linguistic Analysis of Call Center Conversations
Author:
Kopparapu, Sunil Kumar. author.
ISBN:
9783319008974
Edition:
1st ed. 2015.
Physical Description:
XII, 83 p. 47 illus., 26 illus. in color. online resource.
Series:
SpringerBriefs in Electrical and Computer Engineering,
Contents:
Overview -- Voice Analytics Process -- Call Center Linguistic Analytics -- Non-linguistic Speech Processing -- Case Study.-Conclusions.
Added Corporate Author:
Electronic Access:
https://doi.org/10.1007/978-3-319-00897-4Copies:
Available:*
Library | Material Type | Item Barcode | Shelf Number | Status | Item Holds |
|---|---|---|---|---|---|
Searching... | E-Book | 529498-1001 | ONLINE | Searching... | Searching... |