part Section I: Foundation What Is Lean IT and Why Is it Important? -- chapter 1 Why Does Lean IT Matter? -- chapter 2 Foundations of Lean -- chapter 3 The Lean IT and Business Partnership -- part Section II: Integration Aligning Lean IT and the Business -- chapter 4 Lean IT and Business Process Improvement -- chapter 5 Lean IT Lessons Learned from Lean Manufacturing: Flow and Pull -- chapter 6 Lean Management Systems -- part SECTION III Performance IT Operational Excellence -- chapter 7 Lean IT Operations: ITIL and Cloud Computing -- chapter 8 Lean Software Development -- chapter 9 Applying Lean to Project Management -- part SECTION IV Leadership Roadmap -- chapter 10 Leading the Lean IT Transformation -- chapter 11 A Lean IT Roadmap -- part Section V: Lean IT Case Studies -- chapter SECTION V Lean IT Case Studies Case Studies.