Cover image for Service quality management in hospitality, tourism, and leisure
Title:
Service quality management in hospitality, tourism, and leisure
Author:
Kandampully, Jay, ed.
ISBN:
9780789011411
Publication Information:
New York : Haworth Hospitality, 2001.
Physical Description:
xvii, 339 s. : res.
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Book 7.2/12/596886 TX 911.3.M27 S46 2001
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