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Shelf Location: Beytepe General Collection

Author

(2)

Altunışık. Remzi.

(1)

(1)

Bitner, Mary Jo.

(1)

Clark, Graham, 1949-.

(1)

Conference on Production and Productivity in the Service Industries (1967 : Ottawa )

(1)

(1)

Fay, Clifford T.

(1)

Fitzsimmons, James A.

(1)

Fitzsimmons, Mona J.

(1)

Fuchc, Victor R., ed.

(1)

(1)

Gremler, Dwayne D.

(1)

Haksever, Cengiz.

(1)

Johnston, Robert, 1953-.

(1)

Karahan, Kasım.

(1)

Rhoads, Richard C. ort. yaz.

(1)

Rossenblatt, Robert ort. yaz.

(1)

Schneider, Jakob.

(1)

Shulver, Michael.

(1)

Stickdorn, Marc.

(1)

Tesone, D. V. (Dana V.)

(1)

Zeithaml, Valarie A.

(1)

(1)

Öztürk, Sevgi Ayşe.

(1)

İslamoğlu, A. Hamdi.

(1)

İslamoğlu, A.Hamdi

(1)

Şentürk, Burçak.

(1)

Language

(11)

(8)

Publication Date

-

(3)

(2)

(2)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

Subject

Service industries -- Management.

(6)

Service industries -- Marketing.

(5)

Service industries -- Management

(4)

Service industries

(3)

Hizmet endüstrileri -- Pazarlama

(2)

Hizmet endüstrileri -- Pazarlama.

(2)

Hizmet endüstrisi -- Pazarlama.

(2)

Hizmet endüstrisi -- Yönetim.

(2)

Hizmet sektörleri

(2)

Hizmet sektörü -- Pazarlama

(2)

Hizmet sektörü -- Pazarlama -- Yönetim

(2)

Service industries -- Marketing

(2)

Service industries -- Marketing -- Management

(2)

ABD -- HİZMETLER KESİMİ.

(1)

Business and management

(1)

Communication in marketing.

(1)

Customer services -- Marketing.

(1)

Customer services.

(1)

Hizmet endüstrisi -- Pazarlama -- Yönetim.

(1)

Hizmet endüstrisi -- Teknolojik yenilikler.

(1)

Hizmet endüstrisi -- Yönetim

(1)

Hizmet endüstrisi.

(1)

Hizmet sektörleri -- Yönetim.

(1)

HİZMET ENDÜSTRİLERİ -- SAYMANLIK.

(1)

HİZMET ENDÜSTRİLERİ -- YÖNETİM.

(1)

(1)

(1)

Müşteri hizmetleri -- Pazarlama.

(1)

OTELLER, TAVERNALAR, V.B. -- MUHASEBE.

(1)

(1)

Service industries -- Marketing -- Management.

(1)

Service industries -- Personnel management.

(1)

Service industries -- Technological innovations.

(1)

Service industries.

(1)

Servis endüstrileri

(1)

Servis endüstrileri -- yönetim

(1)

Supervision of employees.

(1)

İletişim, Pazarlamada.

(1)

İşletme ve yönetim

(1)

Material Type

Library

Beytepe Library

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13.

Cover image for This is service design thinking : Basics, Tools, Cases

This is service design thinking : Basics, Tools, Cases

This is service design thinking : Basics, Tools, Cases

Author

Stickdorn, Marc. Schneider, Jakob.

Preferred Shelf Number

HD9980.5 S75 2011

Format:

Availability

Beytepe Library~1

Available:
Copies:

14.

Cover image for Dama : stratejik hizmet yönetimi modeli

Dama : stratejik hizmet yönetimi modeli

Dama : stratejik hizmet yönetimi modeli

Author

Şentürk, Burçak.

Preferred Shelf Number

HD 9980.5 S46 2010

Format:

Availability

Beytepe Library~1

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Copies:

15.

Cover image for Services marketing : integrating customer focus across the firm

Services marketing : integrating customer focus across the firm

Services marketing : integrating customer focus across the firm

Author

Zeithaml, Valarie A. Bitner, Mary Jo. Gremler, Dwayne D.

Preferred Shelf Number

HD9980.5 Z45 2009

Format:

Availability

Beytepe Library~1

Available:
Copies:

16.

Cover image for Hizmetlerde pazarlama iletişimi

Hizmetlerde pazarlama iletişimi

Hizmetlerde pazarlama iletişimi

Author

Eser, Zeliha.

Preferred Shelf Number

HD9980.5 E84 2007

Format:

Availability

Beytepe Library~1

Available:
Copies:

17.

Cover image for Hizmet pazarlaması

Hizmet pazarlaması

Hizmet pazarlaması

Author

Karahan, Kasım.

Preferred Shelf Number

HD9980.5 K37 2006

Format:

Availability

Beytepe Library~1

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Copies:

18.

Cover image for Supervision skills for the service industry : how to do it

Supervision skills for the service industry : how to do it

Supervision skills for the service industry : how to do it

Author

Tesone, D. V. (Dana V.)

Preferred Shelf Number

HD9980.5 T47 2005

Format:

Availability

Beytepe Library~1

Available:
Copies:

19.

Cover image for Service management and operations

Service management and operations

Service management and operations

Author

Haksever, Cengiz.

Preferred Shelf Number

HD 9980.5 S425 2000

Format:

Availability

Beytepe Library~1

Available:
Copies:

1 2

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