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13. 
Cover image for Reliability technology, human error, and quality in health care
Reliability technology, human error, and quality in health care
Author 
Dhillon, B. S. (Balbir S.), 1947-
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ONLINE
Electronic Access 
Distributed by publisher. Purchase or institutional license may be required for access.
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14. 
Cover image for Statistical development of quality in medicine
Statistical development of quality in medicine
Author 
Winkel, Per. Zhang, Nien Fan. Wiley InterScience (Online service)
Preferred Shelf Number 
ONLINE
Electronic Access 
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0745/2007279535-b.html
John Wiley http://dx.doi.org/10.1002/9780470515884
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15. 
Cover image for Diffusion of innovations in health service organisations a systematic literature review
Diffusion of innovations in health service organisations a systematic literature review
Author 
Greenhalgh, Trisha.
Preferred Shelf Number 
ONLINE
Electronic Access 
John Wiley http://dx.doi.org/10.1002/9780470987407
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0802/2005004104-b.html
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16. 
Cover image for Quality health care : a guide to developing and using indicators
Quality health care : a guide to developing and using indicators
Author 
Lloyd, Robert C.
Preferred Shelf Number 
RA399.A1 L567 2004
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Beytepe Library~1
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