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Author

SpringerLink (Online service)

(5)

Reese, Charles D.

(4)

Wiley InterScience (Online service)

(3)

Fitzsimmons, James A.

(2)

Fitzsimmons, Mona J.

(2)

Karwowski, Waldemar, 1953-

(2)

(2)

(2)

Salvendy, Gavriel, 1938-

(2)

Altunışık. Remzi.

(1)

Arup, Christopher.

(1)

(1)

Beckford, John, 1958-

(1)

Bitner, Mary Jo.

(1)

(1)

Cellary, Wojciech. editor.

(1)

Chandler, Susan Kerr.

(1)

Chang, C. M. (Ching Ming), 1935-

(1)

Choudhury, Barnali.

(1)

Clark, Graham, 1949-.

(1)

Conference on Production and Productivity in the Service Industries (1967 : Ottawa )

(1)

Cuadrado-Roura, Juan R. editor.

(1)

Daskin, Mark S., 1952-

(1)

Diebold, Nicolas F..

(1)

Doellgast, Virginia Lee, 1976-

(1)

(1)

Duffy, Vincent G.

(1)

Egan, Stephan D., Jr., author.

(1)

(1)

Faulin, Javier.

(1)

Fay, Clifford T.

(1)

Ferlie, Ewan, 1956-

(1)

Foglieni, Francesca. author.

(1)

Freund, Louis E.

(1)

Freund, Louis E. editor.

(1)

Fuchc, Victor R., ed.

(1)

Fuller, Gordon W.

(1)

(1)

(1)

George, Michael L.

(1)

Giannopoulos, George A. editor.

(1)

Gilmore, Audrey.

(1)

Gremler, Dwayne D.

(1)

Haksever, Cengiz.

(1)

Heričko, Marjan. editor.

(1)

(1)

Iacobucci, Dawn.

(1)

Iszatt-White, Marian.

(1)

Johnston, Robert, 1953-.

(1)

Jomo K. S. (Jomo Kwame Sundaram)

(1)

(1)

Karahan, Kasım.

(1)

Khong, How Ling.

(1)

Lee, Jin-kyung, author.

(1)

Luefschuetz, Gary S.

(1)

Maffei, Stefano. author.

(1)

Marchetti, Juan A..

(1)

McDowell, Linda, 1949-

(1)

McNulty, Terry.

(1)

Milton-Smith, John.

(1)

Mirchandani, Kiran, 1968-

(1)

Miyamoto, Yuki.

(1)

Mundt, Barry M., author.

(1)

Nankervis, Alan.

(1)

Nayyar, Gaurav.

(1)

Panizzon, Marion.

(1)

(1)

Qiu, Robin G., author.

(1)

Rhoads, Richard C. ort. yaz.

(1)

Rossenblatt, Robert ort. yaz.

(1)

(1)

Sauvé, Pierre.

(1)

Schiffman, Stephan.

(1)

Schneider, Jakob.

(1)

Shinkins, Sadie.

(1)

Shulver, Michael.

(1)

(1)

Smith, Francis J., author.

(1)

(1)

Spohrer, James C.

(1)

Stickdorn, Marc.

(1)

Swartz, Teresa A.

(1)

(1)

Tesone, D. V. (Dana V.)

(1)

Ting, I-Hsien. editor.

(1)

Uden, Lorna. editor.

(1)

Vandamme, Erick J., 1943-

(1)

Villari, Beatrice. author.

(1)

World Trade Organization.

(1)

Xiong, Gang, 1969-

(1)

Zeithaml, Valarie A.

(1)

(1)

Öztürk, Sevgi Ayşe.

(1)

İslamoğlu, A. Hamdi.

(1)

İslamoğlu, A.Hamdi

(1)

Şentürk, Burçak.

(1)

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(56)

(12)

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(10)

(10)

(7)

(7)

(5)

(5)

(4)

(3)

(3)

(3)

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(1)

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(1)

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(1)

(1)

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(1)

Subject

Service industries -- Management.

(13)

Service industries.

(10)

Service industries -- Marketing.

(8)

Service industries -- Employees -- Health and hygiene -- United States.

(4)

Service industries -- Law and legislation.

(4)

Service industries -- Management

(4)

Service industries -- United States -- Safety measures.

(4)

Human engineering.

(3)

Service industries

(3)

Customer services -- Marketing.

(2)

Engineering economy.

(2)

Foreign trade regulation.

(2)

Hizmet endüstrileri -- Pazarlama

(2)

Hizmet endüstrileri -- Pazarlama.

(2)

Hizmet endüstrisi -- Pazarlama.

(2)

Hizmet endüstrisi -- Yönetim.

(2)

Hizmet sektörleri

(2)

Hizmet sektörü -- Pazarlama

(2)

Hizmet sektörü -- Pazarlama -- Yönetim

(2)

Industrial engineering.

(2)

(2)

Service industries -- Marketing

(2)

Service industries -- Marketing -- Management

(2)

Systems engineering.

(2)

ABD -- HİZMETLER KESİMİ.

(1)

Architectural design.

(1)

BUSINESS & ECONOMICS -- Industries -- Service.

(1)

Biotechnology -- Economic aspects.

(1)

Biotechnology -- Environmental aspects.

(1)

Biotechnology industries.

(1)

Business and management

(1)

Business consultants -- United States.

(1)

Call center agents -- India -- Social conditions.

(1)

Call centers -- Germany.

(1)

Call centers -- United States.

(1)

Caregivers -- United States.

(1)

Casinos -- Nevada -- Employees.

(1)

Communication in marketing.

(1)

Competition -- United States.

(1)

Computer networks -- Management.

(1)

Computer science.

(1)

Confidential business information -- United States.

(1)

Consumer satisfaction -- Statistical methods.

(1)

Contracting out -- United States.

(1)

Contracting out.

(1)

Contracts -- United States.

(1)

Customer services -- Information technology.

(1)

Customer services -- Management.

(1)

Customer services -- Social aspects -- India.

(1)

Customer services -- Statistical methods.

(1)

Customer services.

(1)

Data protection -- United States.

(1)

Decision making.

(1)

Economic Geography.

(1)

(1)

Economics/Management Science.

(1)

Electronic books.

(1)

Electronic commerce -- United States.

(1)

(1)

Employee rights -- Nevada.

(1)

Engineering services marketing.

(1)

(1)

Food -- Marketing.

(1)

Food -- Research.

(1)

Food industry and trade -- Technological innovations.

(1)

Gambling industry -- Nevada -- Employees.

(1)

(1)

Health facilities -- Safety measures.

(1)

Health services administration -- Great Britain -- Case studies.

(1)

Hizmet endüstrisi -- Pazarlama -- Yönetim.

(1)

Hizmet endüstrisi -- Teknolojik yenilikler.

(1)

Hizmet endüstrisi -- Yönetim

(1)

Hizmet endüstrisi.

(1)

Hizmet sektörleri -- Yönetim.

(1)

Hizmet sektörü -- Pazarlama

(1)

Household employees -- United States.

(1)

(1)

(1)

Human services -- Great Britain -- Management.

(1)

Human services -- United States -- Employees.

(1)

HİZMET ENDÜSTRİLERİ -- SAYMANLIK.

(1)

HİZMET ENDÜSTRİLERİ -- YÖNETİM.

(1)

Identity (Psychology) -- India.

(1)

Indemnity against liability -- United States.

(1)

Industrial Organization.

(1)

Industrial hygiene.

(1)

Industrial management -- Employee participation -- Germany.

(1)

Industrial management -- Employee participation -- United States.

(1)

Industrial organization (Economic theory).

(1)

Industrial procurement -- United States.

(1)

Industrial safety.

(1)

Industries -- United States -- Encyclopedias.

(1)

Intellectual property (International law)

(1)

Intellectual property -- United States.

(1)

Intercultural communication -- India.

(1)

International business enterprises -- Social aspects -- India.

(1)

International trade.

(1)

Interpersonal relations.

(1)

Investments, Foreign -- Law and legislation.

(1)

LAW / International.

(1)

Labor market -- Malaysia.

(1)

Leadership -- Psychological aspects.

(1)

Leadership -- Social aspects.

(1)

Liability (Law) -- United States.

(1)

Malaysia -- Economic conditions.

(1)

Management -- Psychological aspects.

(1)

Management -- Social aspects.

(1)

Management information systems.

(1)

Management science.

(1)

Manufactures -- United States -- Encyclopedias.

(1)

Manufacturing industries -- Management -- Case studies.

(1)

Manufacturing industries -- United States -- Encyclopedias.

(1)

(1)

Marketing -- Management.

(1)

(1)

Materials handling -- United States -- Safety measures.

(1)

Medical care -- Safety measures.

(1)

Medical errors -- Prevention.

(1)

Methods engineering.

(1)

Militarism -- Korea (South)

(1)

Municipal services -- United States -- Employees.

(1)

Müşteri hizmetleri -- Pazarlama.

(1)

Negotiation in business -- United States.

(1)

New products -- Marketing.

(1)

OTELLER, TAVERNALAR, V.B. -- MUHASEBE.

(1)

Operations research.

(1)

Organizational behavior -- Social aspects.

(1)

Organizational change.

(1)

Paid care workers

(1)

Patients -- Safety measures.

(1)

Payment -- United States.

(1)

(1)

Political science.

(1)

Prices -- United States.

(1)

Pricing -- United States.

(1)

Product management.

(1)

Professional employees.

(1)

Professions -- Marketing.

(1)

Professions -- United States -- Marketing.

(1)

(1)

Quality control -- Statistical methods.

(1)

Reengineering (Management) -- Great Britain -- Case studies.

(1)

Regional economics.

(1)

Regional/Spatial Science.

(1)

Retail trade -- Employees -- Health and hygiene -- United States.

(1)

(1)

Service industries -- Marketing

(1)

Service industries -- Case studies.

(1)

Service industries -- Customer services.

(1)

Service industries -- Government policy.

(1)

Service industries -- Great Britain -- Management.

(1)

Service industries -- India.

(1)

Service industries -- Information technology -- Management.

(1)

Service industries -- Information technology.

(1)

Service industries -- Korea (South)

(1)

Service industries -- Malaysia.

(1)

Service industries -- Management -- Case studies.

(1)

Service industries -- Marketing -- Management.

(1)

Service industries -- Personnel management.

(1)

Service industries -- Planning.

(1)

Service industries -- Quality control -- Statistical methods.

(1)

Service industries -- Social aspects.

(1)

Service industries -- Technological innovations.

(1)

Service industries -- United States -- Encyclopedias.

(1)

Service industries -- United States -- Marketing.

(1)

Service industries workers -- Employment -- Malaysia.

(1)

Service industries workers -- India -- Social conditions.

(1)

Service industries workers -- Labor unions -- Germany.

(1)

Service industries workers -- Labor unions -- United States.

(1)

Service industries workers -- United States.

(1)

Service life (Engineering)

(1)

Service-oriented architecture (Computer science)

(1)

Servis endüstrileri

(1)

Servis endüstrileri -- yönetim

(1)

Sex-oriented businesses -- Korea (South)

(1)

Sexual division of labor -- Malaysia.

(1)

Sexual division of labor -- United States.

(1)

Sexual division of labor.

(1)

Six sigma (Quality control standard)

(1)

Small business -- Management.

(1)

Social service -- United States.

(1)

Success in business.

(1)

Supervision of employees.

(1)

Telecommunication -- Employees -- Labor unions -- Germany.

(1)

Telecommunication -- Employees -- Labor unions -- United States.

(1)

Total quality management -- Case studies.

(1)

Trade regulation.

(1)

Traffic Engineering.

(1)

Warranty -- United States.

(1)

White collar workers -- Health and hygiene -- United States.

(1)

Wholesale trade -- Employees -- Health and hygiene -- United States.

(1)

Women service industries workers -- Nevada.

(1)

Women's rights.

(1)

İletişim, Pazarlamada.

(1)

İşletme ve yönetim

(1)

Material Type

Shelf Location

Beytepe General Collection

Electronic Library

Sağlık Bilimleri Genel Koleksiyon

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Health Sciences Library

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Hizmet pazarlaması ve yönetimi : Global ve yerel yaklaşım

Author

Koç, Erdoğan

Preferred Shelf Number

HD9980.5 K761 2015

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14.

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Hizmet pazarlaması ve stratejileri

Author

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HD9980.5 H59 2015

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15.

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Author

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HD9980.5 B69 2015

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16.

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Author

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HD9980.5 O97 2015

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17.

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Author

Uden, Lorna. editor. Heričko, Marjan. editor. Ting, I-Hsien. editor. SpringerLink (Online service)

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XX(518629.1)

Electronic Access

https://doi.org/10.1007/978-3-319-21009-4

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18.

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19.

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Author

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20.

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21.

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ONLINE(341588.1)

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Cover image http://catalogimages.wiley.com/images/db/jimages/9781118108239.jpg
Ebook Library http://public.eblib.com/choice/publicfullrecord.aspx?p=1729550
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John Wiley http://dx.doi.org/10.1002/9781118551820
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22.

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23.

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Spohrer, James C. Freund, Louis E.

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24.

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