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Publication Date: 2011

Author

Holland, John R.

(2)

(2)

Richardson, Linda, 1944-

(2)

Ahoy, Christopher K.

(1)

Bergheim, Laura, 1962-

(1)

Bloom, Robert H.

(1)

Bosworth, Michael T.

(1)

Branham, Leigh.

(1)

Brennan, Charles D.

(1)

(1)

(1)

Corn, Joseph J.

(1)

Daly, John A. (John Augustine), 1952- author.

(1)

Dominguez, Linda R.

(1)

George, Michael L.

(1)

Gschwandtner, Gerhard.

(1)

Hirschfeld, Mark.

(1)

Hodge, Richard.

(1)

(1)

Knapp, Duane E.

(1)

Lucas, Robert W.

(1)

Manning, Robert E., 1946-

(1)

Michelli, Joseph A., 1960-

(1)

(1)

Nadeau, Raymond.

(1)

Peluso, Alessandro M., 1978-

(1)

Reed, Wendy Foegen.

(1)

Salini, Silvia.

(1)

Schachter, Lou.

(1)

Visgatis, Frank.

(1)

Wiley InterScience (Online service)

(1)

Young, Tim, 1961-

(1)

Language

(23)

(1)

Subject

Consumer satisfaction.

(15)

Customer relations.

(9)

Customer services.

(7)

(7)

Sales management.

(5)

Consumer behavior.

(3)

Brand name products.

(2)

(2)

Customer loyalty.

(2)

Interpersonal communication.

(2)

Job satisfaction.

(2)

Relationship marketing.

(2)

Success in business.

(2)

Advertising -- Brand name products.

(1)

(1)

Branding (Marketing)

(1)

Business logistics.

(1)

Career development.

(1)

Communication in marketing.

(1)

Consumer behavior -- Cross-cultural studies.

(1)

Consumer satisfaction -- Evaluation.

(1)

Consumer satisfaction -- Handbooks, manuals, etc.

(1)

Consumer satisfaction -- Psychological aspects.

(1)

Consumer satisfaction -- Research -- Methodology.

(1)

Consumer satisfaction -- Research -- Statistical methods.

(1)

Consumer satisfaction -- Statistical methods.

(1)

Consumers -- Research -- Data processing.

(1)

Consumers -- Research -- Statistical methods.

(1)

Corporate culture.

(1)

Corporations -- Growth.

(1)

Cultural relations.

(1)

Customer loyalty -- Handbooks, manuals, etc.

(1)

Customer relations -- Psychological aspects.

(1)

Customer services -- Management -- Handbooks, manuals, etc.

(1)

Customer services -- Statistical methods.

(1)

Employee loyalty -- Handbooks, manuals, etc.

(1)

Employee motivation.

(1)

Human-computer interaction.

(1)

Human-machine systems -- Social aspects.

(1)

Industrial management.

(1)

Intercultural communication.

(1)

Interpersonal relations.

(1)

Managing your boss.

(1)

Marketing research.

(1)

(1)

Organizational commitment -- Handbooks, manuals, etc.

(1)

Outdoor recreation -- Research -- Evaluation.

(1)

Performance -- Management -- Handbooks, manuals, etc.

(1)

(1)

Personnel management -- Handbooks, manuals, etc.

(1)

Personnel management.

(1)

Production management.

(1)

Quality control -- Statistical methods.

(1)

Sampling (Statistics) -- Evaluation.

(1)

Selling -- Psychological aspects.

(1)

Service industries -- Quality control -- Statistical methods.

(1)

Six sigma (Quality control standard)

(1)

Social interaction.

(1)

Starbucks Coffee Company.

(1)

Strategic planning.

(1)

Success in business -- Handbooks, manuals, etc.

(1)

Success in business -- Psychological aspects.

(1)

Surveys -- Data processing.

(1)

Surveys -- Statistical methods.

(1)

Technological innovations -- United States.

(1)

Material Type

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Beytepe Tez Koleksiyonu

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Beytepe Library

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13.

Cover image for CustomerCentric selling

CustomerCentric selling

CustomerCentric selling

Author

Bosworth, Michael T. Holland, John R. Visgatis, Frank.

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ONLINE

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14.

Cover image for Perfect selling open the door, close the deal

Perfect selling open the door, close the deal

Perfect selling open the door, close the deal

Author

Richardson, Linda, 1944-

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15.

Cover image for Take your sales to the next level advanced skills to build stronger relationships and close more deals

Take your sales to the next level advanced skills to build stronger relationships and close more deals

Take your sales to the next level advanced skills to build stronger relationships and close more deals

Author

Brennan, Charles D.

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16.

Cover image for Customer-driven operations aligning quality tools and business processes for customer excellence

Customer-driven operations aligning quality tools and business processes for customer excellence

Customer-driven operations aligning quality tools and business processes for customer excellence

Author

Ahoy, Christopher K.

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17.

Cover image for The psychology of sales success learn to think like your customer to close every sale

The psychology of sales success learn to think like your customer to close every sale

The psychology of sales success learn to think like your customer to close every sale

Author

Gschwandtner, Gerhard.

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18.

Cover image for Rethinking the sales cycle how superior sellers embrace the buying cycle to achieve a sustainable and competitive advantage

Rethinking the sales cycle how superior sellers embrace the buying cycle to achieve a sustainable and competitive advantage

Rethinking the sales cycle how superior sellers embrace the buying cycle to achieve a sustainable and competitive advantage

Author

Holland, John R. Young, Tim, 1961-

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19.

Cover image for Selling for the long run build lasting customer relationships for breakthrough results

Selling for the long run build lasting customer relationships for breakthrough results

Selling for the long run build lasting customer relationships for breakthrough results

Author

Reed, Wendy Foegen.

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20.

Cover image for The Brandpromise how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!

The Brandpromise how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!

The Brandpromise how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!

Author

Knapp, Duane E.

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21.

Cover image for The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success

The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success

The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success

Author

Hodge, Richard. Schachter, Lou.

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22.

Cover image for Stop telling, start selling how to use customer-focused dialogue to close sales

Stop telling, start selling how to use customer-focused dialogue to close sales

Stop telling, start selling how to use customer-focused dialogue to close sales

Author

Richardson, Linda, 1944-

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23.

Cover image for User unfriendly consumer struggles with personal technologies, from clocks and sewing machines to cars and computers

User unfriendly consumer struggles with personal technologies, from clocks and sewing machines to cars and computers

User unfriendly consumer struggles with personal technologies, from clocks and sewing machines to cars and computers

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Corn, Joseph J. Project Muse.

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24.

Cover image for Advocacy : championing ideas and influencing others

Advocacy : championing ideas and influencing others

Advocacy : championing ideas and influencing others

Author

Daly, John A. (John Augustine), 1952- author.

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http://www.jstor.org/stable/10.2307/j.ctt1nq53v

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