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13. 
Cover image for An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry
An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry
Author 
Faed, Alireza. author. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(332720.1)
Electronic Access 
http://dx.doi.org/10.1007/978-3-319-00324-5
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14. 
Cover image for Asia Pacific Business Process Management First Asia Pacific Conference, AP-BPM 2013, Beijing, China, August 29-30, 2013. Selected Papers
Asia Pacific Business Process Management First Asia Pacific Conference, AP-BPM 2013, Beijing, China, August 29-30, 2013. Selected Papers
Author 
Song, Minseok. editor. Wynn, Moe Thandar. editor. Liu, Jianxun. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(332956.1)
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http://dx.doi.org/10.1007/978-3-319-02922-1
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15. 
Cover image for Fourth Generation Mobile Communication The Path to Superfast Connectivity
Fourth Generation Mobile Communication The Path to Superfast Connectivity
Author 
Curwen, Peter. author. Whalley, Jason. author. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(332906.1)
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http://dx.doi.org/10.1007/978-3-319-02210-9
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16. 
Cover image for Information and Communication Technologies in Tourism 2014 Proceedings of the International Conference in Dublin, Ireland, January 21-24, 2014
Information and Communication Technologies in Tourism 2014 Proceedings of the International Conference in Dublin, Ireland, January 21-24, 2014
Author 
Xiang, Zheng. editor. Tussyadiah, Iis. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(333009.1)
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http://dx.doi.org/10.1007/978-3-319-03973-2
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17. 
Cover image for Natural Language in Business Process Models Theoretical Foundations, Techniques, and Applications
Natural Language in Business Process Models Theoretical Foundations, Techniques, and Applications
Author 
Leopold, Henrik. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(333016.1)
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http://dx.doi.org/10.1007/978-3-319-04175-9
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18. 
Cover image for Business Process Management Theory and Applications
Business Process Management Theory and Applications
Author 
Glykas, Michael. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(333182.1)
Electronic Access 
http://dx.doi.org/10.1007/978-3-642-28409-0
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19. 
Cover image for The Use of Smart Mobile Equipment for the Innovation in Organizational Coordination
The Use of Smart Mobile Equipment for the Innovation in Organizational Coordination
Author 
Cho, Namjae. author. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(333363.1)
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http://dx.doi.org/10.1007/978-3-642-30847-5
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20. 
Cover image for SAP on the Cloud
SAP on the Cloud
Author 
Missbach, Michael. author. Stelzel, Josef. author. Gardiner, Cameron. author. Anderson, George. author. Tempes, Mark. author.
Preferred Shelf Number 
ONLINE(333407.1)
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http://dx.doi.org/10.1007/978-3-642-31211-3
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21. 
Cover image for The Software Industry Economic Principles, Strategies, Perspectives
The Software Industry Economic Principles, Strategies, Perspectives
Author 
Buxmann, Peter. author. Diefenbach, Heiner. author. Hess, Thomas. author. SpringerLink (Online service)
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ONLINE(333443.1)
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http://dx.doi.org/10.1007/978-3-642-31510-7
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22. 
Cover image for Enterprise Resource Planning and Supply Chain Management Functions, Business Processes and Software for Manufacturing Companies
Enterprise Resource Planning and Supply Chain Management Functions, Business Processes and Software for Manufacturing Companies
Author 
Kurbel, Karl E. author. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(333451.1)
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http://dx.doi.org/10.1007/978-3-642-31573-2
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23. 
Cover image for Business Technology Organization Managing Digital Information Technology for Value Creation - The SIGMA Approach
Business Technology Organization Managing Digital Information Technology for Value Creation - The SIGMA Approach
Author 
Morabito, Vincenzo. author. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(333605.1)
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http://dx.doi.org/10.1007/978-3-642-32698-1
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24. 
Cover image for Fundamentals of Business Process Management
Fundamentals of Business Process Management
Author 
Dumas, Marlon. author. La Rosa, Marcello. author. Mendling, Jan. author. Reijers, Hajo A. author. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(333671.1)
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http://dx.doi.org/10.1007/978-3-642-33143-5
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