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Publication Date: 2011

Author

Holland, John R.

(2)

Richardson, Linda, 1944-

(2)

Ahoy, Christopher K.

(1)

Bergheim, Laura, 1962-

(1)

Bloom, Robert H.

(1)

Bosworth, Michael T.

(1)

Brennan, Charles D.

(1)

(1)

Corn, Joseph J.

(1)

George, Michael L.

(1)

Gschwandtner, Gerhard.

(1)

Hodge, Richard.

(1)

(1)

Knapp, Duane E.

(1)

Lucas, Robert W.

(1)

Michelli, Joseph A., 1960-

(1)

(1)

Nadeau, Raymond.

(1)

Peluso, Alessandro M., 1978-

(1)

(1)

Reed, Wendy Foegen.

(1)

Salini, Silvia.

(1)

Schachter, Lou.

(1)

Visgatis, Frank.

(1)

Wiley InterScience (Online service)

(1)

Young, Tim, 1961-

(1)

Language

(19)

Subject

Consumer satisfaction.

(15)

Customer relations.

(9)

Customer services.

(7)

(7)

Sales management.

(5)

Consumer behavior.

(3)

Brand name products.

(2)

(2)

Customer loyalty.

(2)

Interpersonal communication.

(2)

Relationship marketing.

(2)

Advertising -- Brand name products.

(1)

(1)

Business logistics.

(1)

Consumer behavior -- Cross-cultural studies.

(1)

Consumer satisfaction -- Evaluation.

(1)

Consumer satisfaction -- Handbooks, manuals, etc.

(1)

Consumer satisfaction -- Psychological aspects.

(1)

Consumer satisfaction -- Research -- Methodology.

(1)

Consumer satisfaction -- Research -- Statistical methods.

(1)

Consumer satisfaction -- Statistical methods.

(1)

Consumers -- Research -- Data processing.

(1)

Consumers -- Research -- Statistical methods.

(1)

Corporations -- Growth.

(1)

Cultural relations.

(1)

Customer loyalty -- Handbooks, manuals, etc.

(1)

Customer relations -- Psychological aspects.

(1)

Customer services -- Management -- Handbooks, manuals, etc.

(1)

Customer services -- Statistical methods.

(1)

Employee loyalty -- Handbooks, manuals, etc.

(1)

Human-computer interaction.

(1)

Human-machine systems -- Social aspects.

(1)

Industrial management.

(1)

Intercultural communication.

(1)

Marketing research.

(1)

(1)

Organizational commitment -- Handbooks, manuals, etc.

(1)

Performance -- Management -- Handbooks, manuals, etc.

(1)

Personnel management -- Handbooks, manuals, etc.

(1)

Production management.

(1)

Quality control -- Statistical methods.

(1)

Sampling (Statistics) -- Evaluation.

(1)

Selling -- Psychological aspects.

(1)

Service industries -- Quality control -- Statistical methods.

(1)

Six sigma (Quality control standard)

(1)

Starbucks Coffee Company.

(1)

Strategic planning.

(1)

Success in business -- Handbooks, manuals, etc.

(1)

Success in business -- Psychological aspects.

(1)

Success in business.

(1)

Surveys -- Data processing.

(1)

Surveys -- Statistical methods.

(1)

Technological innovations -- United States.

(1)

Material Type

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Electronic Library

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13.

Cover image for Rethinking the sales cycle how superior sellers embrace the buying cycle to achieve a sustainable and competitive advantage

Rethinking the sales cycle how superior sellers embrace the buying cycle to achieve a sustainable and competitive advantage

Rethinking the sales cycle how superior sellers embrace the buying cycle to achieve a sustainable and competitive advantage

Author

Holland, John R. Young, Tim, 1961-

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14.

Cover image for Selling for the long run build lasting customer relationships for breakthrough results

Selling for the long run build lasting customer relationships for breakthrough results

Selling for the long run build lasting customer relationships for breakthrough results

Author

Reed, Wendy Foegen.

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15.

Cover image for The Brandpromise how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!

The Brandpromise how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!

The Brandpromise how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!

Author

Knapp, Duane E.

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16.

Cover image for The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success

The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success

The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success

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Hodge, Richard. Schachter, Lou.

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17.

Cover image for Stop telling, start selling how to use customer-focused dialogue to close sales

Stop telling, start selling how to use customer-focused dialogue to close sales

Stop telling, start selling how to use customer-focused dialogue to close sales

Author

Richardson, Linda, 1944-

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18.

Cover image for Modern analysis of customer surveys with applications using R

Modern analysis of customer surveys with applications using R

Modern analysis of customer surveys with applications using R

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Kenett, Ron. Salini, Silvia. Wiley InterScience (Online service)

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19.

Cover image for User unfriendly consumer struggles with personal technologies, from clocks and sewing machines to cars and computers

User unfriendly consumer struggles with personal technologies, from clocks and sewing machines to cars and computers

User unfriendly consumer struggles with personal technologies, from clocks and sewing machines to cars and computers

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Corn, Joseph J. Project Muse.

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