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Publication Date: 2012

Author

Gallo, Carmine.

(2)

(1)

Anderson, Matt.

(1)

(1)

Bowden, Mark, 1970-

(1)

Breazeale, Michael, 1964-

(1)

Bueno, Bolivar J.

(1)

(1)

Ehrlich, Evelyn, 1950-

(1)

Fanelli, Duke, 1954-

(1)

Fetscherin, Marc.

(1)

(1)

Fournier, Susan.

(1)

Hayzlett, Jeffrey W.

(1)

Hildebrand, Volker.

(1)

(1)

(1)

(1)

Keiningham, Timothy L.

(1)

(1)

Kumar, V., 1957-

(1)

Macdivitt, Harry.

(1)

(1)

Petersen, J. Andrew.

(1)

Reinartz, W.J. (Werner J.), joint author.

(1)

Sheth, Jagdish N.

(1)

Sisodia, Rajendra.

(1)

Soudagar, Reza.

(1)

Weiss, Alan, 1946-

(1)

Wilkinson, Mike, 1953-

(1)

(1)

Language

(18)

(1)

Subject

Customer relations.

(11)

Customer relations -- Management.

(7)

Branding (Marketing)

(4)

Business networks.

(3)

Business communication.

(2)

Business referrals.

(2)

Consumer satisfaction.

(2)

Customer loyalty.

(2)

Customer relations -- Psychological aspects.

(2)

Online social networks.

(2)

Relationship marketing.

(2)

Success in business.

(2)

Apple Computer, Inc.

(1)

(1)

Brand name products.

(1)

Business enterprises -- Computer networks.

(1)

Business planning.

(1)

Creative ability in business.

(1)

Creative thinking.

(1)

Customer relations -- Management -- Statistical models.

(1)

Customer services -- Evaluation.

(1)

Customer services -- Technological innovations.

(1)

Customer services.

(1)

Diffusion of innovations.

(1)

Electronic books.

(1)

Emotional intelligence.

(1)

Financial planners -- Marketing.

(1)

Financial services industry -- Computer network resources.

(1)

Financial services industry -- United States -- Marketing.

(1)

(1)

Internet marketing.

(1)

Interpersonal relations.

(1)

(1)

Location-based services.

(1)

Management -- Social aspects.

(1)

(1)

(1)

Müşteri ilişkileri -- Yönetim.

(1)

Müşteri ilişkileri.

(1)

Müşteri sadakati.

(1)

(1)

Nonverbal communication.

(1)

Organizational change -- Management.

(1)

Organizational change.

(1)

(1)

Product management.

(1)

Relationship marketing -- Research.

(1)

Sales management.

(1)

Selling -- Psychological aspects.

(1)

(1)

(1)

Strategic alliances (Business)

(1)

Strategic planning.

(1)

(1)

Material Type

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Electronic Library

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Beytepe Library

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Cover image for The financial services marketing handbook tactics and techniques that produce results

The financial services marketing handbook tactics and techniques that produce results

The financial services marketing handbook tactics and techniques that produce results

Author

Ehrlich, Evelyn, 1950- Fanelli, Duke, 1954-

Preferred Shelf Number

ONLINE

Electronic Access

John Wiley http://dx.doi.org/10.1002/9781118531716
OverDrive (PDF) http://www.contentreserve.com/TitleInfo.asp?ID={467839BF-2A54-4A09-BDE6-FFFC7C3786CF}&Format=50
OverDrive (EPUB) http://www.contentreserve.com/TitleInfo.asp?ID={467839BF-2A54-4A09-BDE6-FFFC7C3786CF}&Format=410
Image http://images.contentreserve.com/ImageType-100/0128-1/{467839BF-2A54-4A09-BDE6-FFFC7C3786CF}Img100.jpg

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14.

Cover image for Customer lifetime value : reshaping the way we manage to maximize profits

Customer lifetime value : reshaping the way we manage to maximize profits

Customer lifetime value : reshaping the way we manage to maximize profits

Author

Bejou, David. Keiningham, Timothy L. Aksoy, Lerzan.

Preferred Shelf Number

HF5415.55 C874 2012

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15.

Cover image for Find your next using the business genome approach to find your company's next competitive edge

Find your next using the business genome approach to find your company's next competitive edge

Find your next using the business genome approach to find your company's next competitive edge

Author

Kates, Andrea.

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Electronic Access

Subscription required

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16.

Cover image for The Apple experience secrets to building insanely great customer loyalty

The Apple experience secrets to building insanely great customer loyalty

The Apple experience secrets to building insanely great customer loyalty

Author

Gallo, Carmine.

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17.

Cover image for Customers first dominate your market by winning them over where it counts the most

Customers first dominate your market by winning them over where it counts the most

Customers first dominate your market by winning them over where it counts the most

Author

Bueno, Bolivar J.

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18.

Cover image for Value-based pricing drive sales and boost your bottom line by creating, communicating and capturing customer value

Value-based pricing drive sales and boost your bottom line by creating, communicating and capturing customer value

Value-based pricing drive sales and boost your bottom line by creating, communicating and capturing customer value

Author

Macdivitt, Harry. Wilkinson, Mike, 1953-

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19.

Cover image for The social customer how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers

The social customer how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers

The social customer how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers

Author

Metz, Adam.

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