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13. 
Cover image for The power of LEO the revolutionary process for achieving extraordinary results
The power of LEO the revolutionary process for achieving extraordinary results
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Chowdhury, Subir.
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Cover image for Strategic continuous process improvement which quality tools to use, and when to use them
Strategic continuous process improvement which quality tools to use, and when to use them
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Plenert, Gerhard Johannes.
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Cover image for Performance improvement for healthcare leading change with lean, six sigma, and constraints management
Performance improvement for healthcare leading change with lean, six sigma, and constraints management
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Inozu, Bahadir. Chauncey, Dan. Kamataris, Vickie. Mount, Charles. NOVACES, LLC.
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Cover image for Statistical and managerial techniques for six sigma methodology theory and application
Statistical and managerial techniques for six sigma methodology theory and application
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Barone, Stefano. Franco, Eva Lo.
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Cover image for The lean six sigma pocket toolbook a quick reference guide to nearly 100 tools for improving process quality, speed, and complexity
The lean six sigma pocket toolbook a quick reference guide to nearly 100 tools for improving process quality, speed, and complexity
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George, Michael L. Rowlands, Dave. Price, Mark. Maxey, John. Jaminet, Paul.
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Cover image for Toyota kata managing people for improvement, adaptiveness, and superior results
Toyota kata managing people for improvement, adaptiveness, and superior results
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Rother, Mike.
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Cover image for Systems thinking from heresy to practice : public and private sector studies
Systems thinking from heresy to practice : public and private sector studies
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Zokaei, Keivan. Seddon, John, 1952- O'Donovan, Brendan.
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Cover image for Applying quality management in healthcare : a systems approach
Applying quality management in healthcare : a systems approach
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Kelly, Diane L.
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RA399.A1 K455 2011
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Cover image for Prescription for excellence leadership lessons for creating a world-class customer experience from UCLA Health System
Prescription for excellence leadership lessons for creating a world-class customer experience from UCLA Health System
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Michelli, Joseph A., 1960- UCLA Health System.
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Cover image for The new gold standard 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company
The new gold standard 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company
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Michelli, Joseph A., 1960-
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Cover image for Quality management demystified a self-teaching guide
Quality management demystified a self-teaching guide
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Kemp, Sid.
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Cover image for Securing global transportation networks a total security management approach
Securing global transportation networks a total security management approach
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Ritter, Luke. Barrett, J. Michael. Wilson, Rosalyn A. Ridge, Thomas J.
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