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Kaygın, Canan.
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TEZ/5309 K182 2002
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Beytepe Library~1
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Hardy, William C.
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ONLINE
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John Wiley http://dx.doi.org/10.1002/0470845910
MyiLibrary, Table of contents http://www.myilibrary.com?id=55467&ref=toc
MyiLibrary, Table of contents http://www.myilibrary.com?id=55467&ref=toc
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Rust, Roland T. Zeithaml, Valarie A. Lemon, Katherine N. (Katherine Newell)
Preferred Shelf Number
HF 5415.5 R87 2000
Electronic Access
Contributor biographical information http://www.loc.gov/catdir/bios/simon051/00026485.html
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Beytepe Library~1
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Swartz, Teresa A. Iacobucci, Dawn.
Preferred Shelf Number
ONLINE(368447.1)
Electronic Access
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Online Library~1
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Deshpande, Rohit. Marketing Science Institute.
Preferred Shelf Number
ONLINE(368105.1)
Electronic Access
SAGE knowledge http://sk.sagepub.com/books/developing-a-market-orientation
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Online Library~1
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Akan, Perran.
Preferred Shelf Number
HF 5415.5 A526 1995
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Beytepe Library~1
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Wilson, Jerry R., 1944-2005.
Preferred Shelf Number
HF5415.5 W59 1994
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Beytepe Library~1
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Rust, Roland T. Oliver, Richard L., 1945-
Preferred Shelf Number
ONLINE(369303.1)
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SAGE knowledge http://sk.sagepub.com/books/service-quality
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