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SpringerLink (Online service)

(35)

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(5)

Alfnes, Erlend. editor.

(2)

Chi, Maomao. editor.

(2)

Holland, John R.

(2)

Richardson, Linda, 1944-

(2)

Romero, David. editor.

(2)

Romsdal, Anita. editor.

(2)

Strandhagen, Jan Ola. editor.

(2)

Tu, Yiliu. editor. (orcid)

(2)

von Cieminski, Gregor. editor.

(2)

Abraham, Manoj.

(1)

Ahoy, Christopher K.

(1)

(1)

Akduman, Gülbeniz

(1)

Allen, Cyrus, author.

(1)

Allen, Tammy D.

(1)

Andersen, Mark B., 1951-

(1)

Asahi, Yumi. editor.

(1)

Aytaç, Serpil.

(1)

Baldwin, Christine, ort. yaz.

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Baum, Carolyn Manville.

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Bender-Scheel, Martina S. author.

(1)

Bentley, Peter James. editor.

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Bergheim, Laura, 1962-

(1)

Bloom, Robert H.

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Bok, Derek Curtis.

(1)

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(1)

Botto-Tobar, Miguel. editor. (orcid)

(1)

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Burgess, Peter, editor.

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Cai, Jun. editor.

(1)

Calimeri, Francesco. editor.

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Capogna, Giorgio. editor.

(1)

Casullo, David.

(1)

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(1)

Chen, Shu-Jiun. editor.

(1)

Chinyio, E. (Ezekiel)

(1)

Clapperton, Guy.

(1)

Clark, Timothy R., 1964-

(1)

Coates, Hamish. editor.

(1)

(1)

Corn, Joseph J.

(1)

Covey, Stephen R.

(1)

(1)

Daly, John A. (John Augustine), 1952- author.

(1)

Das, Dilip K., 1941-

(1)

Dasgupta, Sabyasachi, 1982- editor.

(1)

Degen, Helmut, 1964-

(1)

DelPico, Wayne J.

(1)

Dew, Robert, author.

(1)

Dingsøyr, Torgeir. editor.

(1)

Dinçer, Nigar Ünlüsoy

(1)

Dixon, Robert M. W., author.

(1)

Dobson, Ian R. editor.

(1)

Dominguez, Linda R.

(1)

(1)

Doppler, Susanne, editer.

(1)

Dowding, Keith.

(1)

(1)

Duffy, Vincent G.

(1)

(1)

Durakovic, Benjamin. editor. (orcid)

(1)

Eby, Lillian Turner de Tormes, 1964-

(1)

El-Halwagi, Mahmoud M., 1962-

(1)

English III, Joseph C. editor.

(1)

Erendağ, Çağlayan, çev.

(1)

Evans, Geraldine A.

(1)

Fortuna, Robert J. editor.

(1)

(1)

Fuhr, Norbert. editor.

(1)

Furnham, Adrian.

(1)

Furåker, Bengt, 1943-

(1)

(1)

Gale, Bradley T.

(1)

Gallo, Carmine.

(1)

Gao, Qin. editor.

(1)

Garau, Chiara. editor. (orcid)

(1)

George, Michael L.

(1)

Gervasi, Osvaldo. editor. (orcid)

(1)

Gezici Yalçın, Meral, yazar.

(1)

Goedegebuure, Leo. editor.

(1)

Goh, Dion H. editor.

(1)

Grigoroudis, Evangelos. author.

(1)

Gronau, Norbert. editor.

(1)

Grover, Priya, 1974- editor.

(1)

Gr©¿℗œnstedt, Anders.

(1)

Gschwandtner, Gerhard.

(1)

Gu, Ning. editor.

(1)

(1)

Günay, Günhan.

(1)

Haldane, Bernard.

(1)

Hall, Linda McGillis.

(1)

Halldórsson, Magnús M. editor.

(1)

Hanbury, Allan. editor.

(1)

Harrington, H. J. (H. James)

(1)

Harvey, Catherine, 1984-

(1)

Hildebrand, Volker.

(1)

Hirschfeld, Heather Anne, 1968- , author.

(1)

Hirschfeld, Mark.

(1)

Hodge, Richard.

(1)

Holman, David (David J.)

(1)

Hong, Wenxing. editor.

(1)

Hooker, John, 1949-

(1)

Hu, Bo. editor.

(1)

Huang, Yueh-Min. editor. (orcid)

(1)

Håkansson, Kristina.

(1)

IGI Global, publisher.

(1)

Ianni, Giovambattista. editor.

(1)

(1)

(1)

International Conference on Foundations of Computer-Aided Process Design (7th : 2009 : Breckenridge, Colo.)

(1)

International Navigational Symposium on Marine Navigation and Safety of Sea Transportation (8th : 2009 : Gdynia, Poland)

(1)

Ioannou, Andri. editor.

(1)

Ireland, Karin, author.

(1)

Iwama, Kazuo. editor.

(1)

(1)

Javed Ali, Mohammad. editor.

(1)

Jermann, Christophe. editor.

(1)

(1)

Karaca, Yeliz. editor.

(1)

Karachalios, Theofilos. editor.

(1)

Karatepe, Osman Mübin.

(1)

Karlsson, Jan, 1948-

(1)

Kazai, Gabriella. editor.

(1)

(1)

Keser, Aşkın.

(1)

Knapp, Duane E.

(1)

Kobayashi, Naoki. editor.

(1)

Kolt, Gregory S.

(1)

Kotler, Philip.

(1)

Kulkarni, Anand J. editor.

(1)

Lassenius, Casper. editor.

(1)

(1)

Law, Mary C. Measuring occupational performance.

(1)

Leslie, Jean Brittain.

(1)

Li, Jin. editor.

(1)

Linninger, Andreas A.

(1)

Lu, Lee B. editor.

(1)

(1)

Lucas, Robert W.

(1)

Maas, John M., ort. yaz.

(1)

MacKenzie, Scott Bradley, 1954-

(1)

Magnini, Vincent P.

(1)

Manning, Robert E., 1946-

(1)

McCance, Tanya.

(1)

McCarthy, Barry W., 1943-

(1)

McCarthy, Emily J.

(1)

McCormack, Brendan.

(1)

Meek, V Lynn. editor.

(1)

Michelli, Joseph A., 1960-

(1)

Mittal, Banwari, ort. yaz.

(1)

Montes León, Sergio. editor.

(1)

(1)

Moore, Janet C., ed.

(1)

Mori, Hirohiko. editor.

(1)

(1)

Murgante, Beniamino. editor. (orcid)

(1)

Nadeau, Raymond.

(1)

Navarro, Robert.

(1)

Neagu, Nicoleta. author.

(1)

Neumaier, Arnold. editor.

(1)

Noe, Francis P., 1939-

(1)

Noronha, Craig F. editor.

(1)

Ocakoğlu, Günseli Özen.

(1)

Oliver, Richard L., 1945-

(1)

Olomolaiye, Paul O.

(1)

Organ, Dennis W.

(1)

Paasivaara, Maria. editor.

(1)

(1)

Peluso, Alessandro M., 1978-

(1)

Petke, Justyna. author.

(1)

Podsakoff, Philip M.

(1)

(1)

Pryce-Jones, Jessica.

(1)

Pullinger, David.

(1)

Qiu, Robin G., author.

(1)

R.S. Means Company.

(1)

Rauber, Andreas. editor.

(1)

Reed, Wendy Foegen.

(1)

Ricci, Francesco. editor.

(1)

Rocha, Ana Maria A. C. editor. (orcid)

(1)

Rocha, Tânia. editor.

(1)

Rokach, Lior. editor.

(1)

Rosenthal, Marilynn M., ed.

(1)

Rust, Roland T.

(1)

Ryan, Ann Marie.

(1)

Salini, Silvia.

(1)

Sam, Djamila. editor.

(1)

Sassi, Paula A.

(1)

Schachter, Lou.

(1)

Scorza, Francesco. editor.

(1)

(1)

Sedera, Darshana. editor.

(1)

Language

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(12)

(1)

(1)

Publication Date

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(24)

(18)

(17)

(14)

(12)

(7)

(6)

(5)

(4)

(4)

(4)

(3)

(3)

(3)

(2)

(2)

(1)

(1)

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(1)

(1)

(1)

(1)

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(1)

(1)

(1)

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(1)

(1)

Subject

Consumer satisfaction.

(30)

Customer relations.

(15)

Job satisfaction.

(15)

Customer services.

(9)

(7)

Success in business.

(6)

Patient Satisfaction.

(5)

Sales management.

(5)

Consumer behavior.

(4)

Corporate culture.

(4)

Employee motivation.

(4)

Employees -- Attitudes.

(4)

Organizational behavior.

(4)

Computer science.

(3)

Customer loyalty.

(3)

Electronic books.

(3)

Industrial relations.

(3)

Job satisfaction

(3)

(3)

Organizational change.

(3)

Psychology, Industrial.

(3)

Strategic planning.

(3)

Artificial intelligence.

(2)

Brand name products.

(2)

Career development.

(2)

(2)

Consumer satisfaction -- Case studies.

(2)

Consumer satisfaction -- Evaluation.

(2)

Customer relations -- Management.

(2)

Customer services -- Quality control.

(2)

(2)

Human-computer interaction.

(2)

Human-machine systems.

(2)

Interpersonal communication.

(2)

Interpersonal relations.

(2)

Libraries -- User satisfaction.

(2)

Logic, Symbolic and mathematical.

(2)

Organizational effectiveness.

(2)

Outcome Assessment (Health Care)

(2)

(2)

Product management.

(2)

Quality of work life.

(2)

Relationship marketing.

(2)

Work environment.

(2)

(2)

(2)

ANLAMBİLİM (FELSEFE)

(1)

Achievement motivation.

(1)

Advertising -- Brand name products.

(1)

Advertising -- Psychological aspects.

(1)

Aids to navigation -- Congresses.

(1)

Algebra -- Data processing.

(1)

Apple Computer, Inc.

(1)

Automobiles -- Instruments -- Display systems.

(1)

BANKALAR VE BANKACILIK -- MÜŞTERİ HİZMETLERİ.

(1)

(1)

Bakım Programları Yönetimi -- Örgüt ve yönetim

(1)

Banks and banking -- Customer services.

(1)

Barton, Bruce, 1886-1967.

(1)

(1)

Başarı, İşletmelerde.

(1)

(1)

Beverages -- Packaging.

(1)

Biomass energy -- Congresses.

(1)

(1)

Branding (Marketing)

(1)

Building -- Technological innovations.

(1)

Business -- Psychological aspects

(1)

Business communication -- Case studies.

(1)

Business logistics.

(1)

Career changes.

(1)

Career development -- Miscellanea.

(1)

Chemical process control -- Computer-aided design -- Congresses.

(1)

Chemical processes -- Data processing -- Congresses.

(1)

Civilization, Modern -- 21st century.

(1)

College teachers -- Job satisfaction -- Turkey.

(1)

College teachers -- Tenure -- United States.

(1)

Communication in management -- Case studies.

(1)

Communication in management.

(1)

Communication in marketing.

(1)

(1)

Community policing.

(1)

Construction industry -- Customer services.

(1)

Consumer Satisfaction -- United States.

(1)

Consumer behavior -- Cross-cultural studies.

(1)

Consumer behavior -- United States.

(1)

Consumer satisfaction -- Handbooks, manuals, etc.

(1)

Consumer satisfaction -- Psychological aspects.

(1)

Consumer satisfaction -- Research -- Methodology.

(1)

Consumer satisfaction -- Research -- Statistical methods.

(1)

Consumer satisfaction -- Statistical methods.

(1)

Consumer satisfaction -- Turkey.

(1)

Consumer satisfaction -- United States.

(1)

Consumers -- Research -- Data processing.

(1)

Consumers -- Research -- Statistical methods.

(1)

Consumers' preferences.

(1)

Corporations -- Growth.

(1)

Couples -- Sexual behavior.

(1)

Creative ability in business.

(1)

Creative thinking.

(1)

Cultural relations.

(1)

Customer loyalty -- Handbooks, manuals, etc.

(1)

Customer relations -- Psychological aspects.

(1)

Customer satisfaction.

(1)

Customer service -- Management -- Case studies.

(1)

Customer services -- Evaluation.

(1)

Customer services -- Management -- Handbooks, manuals, etc.

(1)

Customer services -- Management.

(1)

Customer services -- Statistical methods.

(1)

Customer services -- Technological innovations.

(1)

Customer services -- Turkey.

(1)

Customer services -- United States -- Public opinion.

(1)

Desire in literature.

(1)

DİL VE MANTIK.

(1)

(1)

Education, Higher -- Turkey.

(1)

Education, Higher.

(1)

(1)

Educational Policy and Politics.

(1)

Electrical engineering -- Estimates.

(1)

Electronic commerce.

(1)

Electronic data processing.

(1)

Electronic journals.

(1)

Electronics in navigation -- Congresses.

(1)

Elektronik dergiler.

(1)

Employee empowerment.

(1)

Employee loyalty -- Handbooks, manuals, etc.

(1)

Employees -- Coaching of.

(1)

(1)

Endüstriyel ilişkiler.

(1)

English drama -- Early modern and Elizabethan, 1500-1600 -- History and criticism.

(1)

English language -- Morphology.

(1)

English language -- New words.

(1)

English language -- Suffixes and prefixes.

(1)

Evidence-Based Medicine

(1)

Farmasötik Hizmetler -- Örgüt ve yönetim

(1)

Farmasötik Hizmetler Sigortası

(1)

Food -- Packaging.

(1)

GERİLİM (PSİKOLOJİ).

(1)

HASTA MEMNUNİYETİ.

(1)

(1)

Happiness -- Research -- United States.

(1)

Happiness -- United States.

(1)

Hasta Memnuniyeti.

(1)

Hekim-Hasta İlişkileri.

(1)

Hemirelik Görevlileri -- sağlama ve dağıtım

(1)

Hemşireler -- psikoloji

(1)

(1)

Hemşirelik Hizmetleri -- örgüt ve yönetim

(1)

Hemşirelik İşlemleri

(1)

High technology industries -- Management.

(1)

Higher Education.

(1)

Holistic Nursing -- methods.

(1)

Hospitality industry -- Customer services -- Case studies.

(1)

Hospitality industry -- Management.

(1)

Hours of labor.

(1)

Human engineering.

(1)

Human services.

(1)

Human-machine systems -- Social aspects.

(1)

Industrial design.

(1)

Industrial efficiency.

(1)

Industrial engineering.

(1)

Industrial management.

(1)

Information technology -- Management.

(1)

Information theory.

(1)

Intercultural communication.

(1)

International and Comparative Education.

(1)

Internet (Bilgisayar ağı), Eğitimde

(1)

Internet (Computer network) in education.

(1)

Internet -- Social aspects.

(1)

Intimacy (Psychology)

(1)

Job Satisfaction

(1)

Job satisfaction -- Miscellanea.

(1)

KAMU HİZMETİ (KÜTÜHANELER).

(1)

KONUŞMA DAVRANIŞLARI (DİLBİLİM).

(1)

Kanıta Dayalı Tıp

(1)

Kariyer değişiklikleri.

(1)

Kariyer geliştirme.

(1)

Kendini gerçekleştirme (Psikoloji)

(1)

Kullanıcı arayüzleri (Bilgisayar sistemi)

(1)

KÖTÜ UYGULAMA (HEKİMLİKTE).

(1)

KÜTÜHANELER -- KULLANICI TATMİNİ.

(1)

Kütüphane kullanıcıları.

(1)

Kütüphaneler.

(1)

Labor mobility.

(1)

Leadership -- Psychological aspects.

(1)

(1)

(1)

Life satisfaction

(1)

Linear programming.

(1)

(1)

MEDICAL -- Administration.

(1)

MEDICAL -- Practice Management & Reimbursement.

(1)

(1)

Man-woman relationships.

(1)

Managed Care Programs -- Organization & administration

(1)

Management -- Psychological aspects.

(1)

(1)

Managing your boss.

(1)

Marketing -- Case studies.

(1)

Material Type

Shelf Location

Beytepe General Collection

Beytepe Tez Koleksiyonu

Electronic Library

Sağlık Bilimleri Genel Koleksiyon

Sağlık Bilimleri Tez Koleksiyonu

Library

Beytepe Library

Health Sciences Library

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133.

Cover image for Elements of quality online education

Elements of quality online education

Elements of quality online education

Author

Bourne, John, ed. Moore, Janet C., ed.

Preferred Shelf Number

LB 1028.3 E476 2002

Format:

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Beytepe Library~1

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134.

Cover image for Algılanan hizmet kalitesi, müşteri tatmini ve müşteri satın alma niyeti arasındaki ilişki : KKTC Gazimağusa İlçesi'nde banka müşterileri üzerine bir araştırma

Algılanan hizmet kalitesi, müşteri tatmini ve müşteri satın alma niyeti arasındaki ilişki : KKTC Gazimağusa İlçesi'nde banka müşterileri üzerine bir araştırma

Algılanan hizmet kalitesi, müşteri tatmini ve müşteri satın alma niyeti arasındaki ilişki : KKTC Gazimağusa İlçesi'nde banka müşterileri üzerine bir araştırma

Author

Karatepe, Osman Mübin.

Preferred Shelf Number

TEZ/5287 K144 2002

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135.

Cover image for Eyecare business marketing and strategy

Eyecare business marketing and strategy

Eyecare business marketing and strategy

Author

Moss, Gary L. Shaw-McMinn, Peter G.

Preferred Shelf Number

ONLINE

Electronic Access

ScienceDirect http://www.sciencedirect.com/science/book/9780750672382

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136.

Cover image for The customer century : lessons from world-class companies in integrated marketing and communications

The customer century : lessons from world-class companies in integrated marketing and communications

The customer century : lessons from world-class companies in integrated marketing and communications

Author

Gr©¿℗œnstedt, Anders.

Preferred Shelf Number

ONLINE(342407.1)

Electronic Access

Click here to view

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137.

Cover image for Dimensions of service quality : expectations of Turkish consumers from services : araştırma raporu

Dimensions of service quality : expectations of Turkish consumers from services : araştırma raporu

Dimensions of service quality : expectations of Turkish consumers from services : araştırma raporu

Author

Akan, Perran.

Preferred Shelf Number

HF 5415.5 A526 1995

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138.

Cover image for Word-of-mouth marketing

Word-of-mouth marketing

Word-of-mouth marketing

Author

Wilson, Jerry R., 1944-2005.

Preferred Shelf Number

HF5415.5 W59 1994

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139.

Cover image for Service quality new directions in theory and practice

Service quality new directions in theory and practice

Service quality new directions in theory and practice

Author

Rust, Roland T. Oliver, Richard L., 1945-

Preferred Shelf Number

ONLINE(369303.1)

Electronic Access

SAGE knowledge http://sk.sagepub.com/books/service-quality

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140.

Cover image for Meaning and speech acts

Meaning and speech acts

Meaning and speech acts

Author

Vanderveken, Daniel.

Preferred Shelf Number

P 95.55 V36 1990 V.1

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