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169. 
Cover image for OCEB certification guide business process management, fundamental level
OCEB certification guide business process management, fundamental level
Author 
Weilkiens, Tim. Weiss, Christian. Grass, Andrea R.
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ONLINE
Electronic Access 
ScienceDirect http://www.sciencedirect.com/science/book/9780123869852
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170. 
Cover image for Service Systems Implementation
Service Systems Implementation
Author 
Demirkan, Haluk. editor. Spohrer, James C. editor. Krishna, Vikas. editor. SpringerLink (Online service)
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ONLINE
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http://dx.doi.org/10.1007/978-1-4419-7904-9
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171. 
Cover image for Service Design and Delivery
Service Design and Delivery
Author 
Macintyre, Mairi. editor. Parry, Glenn. editor. Angelis, Jannis. editor. SpringerLink (Online service)
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ONLINE
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http://dx.doi.org/10.1007/978-1-4419-8321-3
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172. 
Cover image for Communicating with XML
Communicating with XML
Author 
Salminen, Airi. author. Tompa, Frank. author. SpringerLink (Online service)
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ONLINE
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http://dx.doi.org/10.1007/978-1-4614-0992-2
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173. 
Cover image for Handbook of Data Intensive Computing
Handbook of Data Intensive Computing
Author 
Furht, Borko. editor. Escalante, Armando. editor. SpringerLink (Online service)
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http://dx.doi.org/10.1007/978-1-4614-1415-5
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174. 
Cover image for Kalite yönetim sistemlerinin hastanelerin performansları üzerine etkileri : Sağlık Bakanlığı hastaneleri üzerine bir araştırma
Kalite yönetim sistemlerinin hastanelerin performansları üzerine etkileri : Sağlık Bakanlığı hastaneleri üzerine bir araştırma
Author 
Kırgın, Duygu.
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TEZ WX 150 K581 2011
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175. 
Cover image for The engaged university international perspectives on civic engagement
The engaged university international perspectives on civic engagement
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Watson, David, 1949-
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