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61. 
Cover image for Business Performance Measurement Theory and Practice
Business Performance Measurement Theory and Practice
Author 
Neely, Andy.
Preferred Shelf Number 
ONLINE
Electronic Access 
Access by subscription
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62. 
Cover image for QMS conversion a process approach
QMS conversion a process approach
Author 
Hoyle, David. Thompson, John, 1946-
Preferred Shelf Number 
ONLINE
Electronic Access 
ScienceDirect http://www.sciencedirect.com/science/book/9780080492193
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63. 
Cover image for Siyasal kalite : Siyasal kalite yönetimi = The political quality : the political quality management
Siyasal kalite : Siyasal kalite yönetimi = The political quality : the political quality management
Author 
Banger, Gürcan.
Preferred Shelf Number 
JF 1525.T67 B36 2000
Format: 
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64. 
Cover image for Quality improvement in European public services : concepts, cases and commentary
Quality improvement in European public services : concepts, cases and commentary
Author 
Pollitt, Christopher. Bouckaert, Geert.
Preferred Shelf Number 
JN94.A69 T676 1995
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65. 
Cover image for Quality in education : an implementation handbook
Quality in education : an implementation handbook
Author 
Arcaro, Jerome S.
Preferred Shelf Number 
LB 2805 A6 1995
Format: 
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66. 
Cover image for Quality in health care : theory, application, and evolution
Quality in health care : theory, application, and evolution
Author 
Graham, Nancy O., ed.
Preferred Shelf Number 
W 84 AA1 Q225 1995
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