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13. 
Cover image for Customer experience analytics : how customers can better guide your web and app design decisions
Customer experience analytics : how customers can better guide your web and app design decisions
Author 
Arikan, Akin, 1969- author.
Preferred Shelf Number 
HF5415.335
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9781003335191
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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14. 
Cover image for Customer service marketing : managing the customer experience
Customer service marketing : managing the customer experience
Author 
Torres, Edwin N., author. Zhang, Tingting (College teacher), author.
Preferred Shelf Number 
HF5415.5
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9780429263965
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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15. 
Cover image for Natural flavors, fragrances, and perfumes : chemistry, production, and sensory approach
Natural flavors, fragrances, and perfumes : chemistry, production, and sensory approach
Author 
Gopi, Sreeraj, editor. Sukumaran, Nimisha Pulikkal, editor. Jacob, Joby, editor. Thomas, Sabu, editor.
Preferred Shelf Number 
HD9999 .E782 N38 2023
Electronic Access 
https://onlinelibrary.wiley.com/doi/book/10.1002/9783527824816
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16. 
Cover image for Corporate brand design : developing and managing brand identity
Corporate brand design : developing and managing brand identity
Author 
Foroudi, Mohammad Mahdi, author. Foroudi, Pantea, 1974- author.
Preferred Shelf Number 
HF5415.1255 .F67 2022
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9781003054153
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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17. 
Cover image for Artificial intelligence for renewable energy and climate change
Artificial intelligence for renewable energy and climate change
Author 
Vasant, Pandian, editor. Weber, Gerhard-Wilhelm, editor. Thomas, J. Joshua, 1973- editor. Marmolejo-Saucedo, José Antonio, editor. Rodriguez-Aguilar, Roman, editor.
Preferred Shelf Number 
TJ808 .A78 2022
Electronic Access 
https://onlinelibrary.wiley.com/doi/book/10.1002/9781119771524
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18. 
Cover image for Understanding doctors' performance
Understanding doctors' performance
Author 
Cox, Jim, M.D., editor.
Preferred Shelf Number 
ONLINE
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9781846197062
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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19. 
Cover image for Case studies on food experiences in marketing, retail, and events
Case studies on food experiences in marketing, retail, and events
Author 
Doppler, Susanne, editer. Steffen, Adrienne, editer.
Preferred Shelf Number 
ONLINE
Electronic Access 
ScienceDirect https://www.sciencedirect.com/science/book/9780128177921
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20. 
Cover image for UX on the go : a flexible guide to user experience design
UX on the go : a flexible guide to user experience design
Author 
Mara, Andrew (Associate Professor), author.
Preferred Shelf Number 
HF5415.335
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9780429277238
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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21. 
Cover image for Freedom within a framework : hearing the voice of the customer on the factory floor
Freedom within a framework : hearing the voice of the customer on the factory floor
Author 
Cafaro, Paul G., author.
Preferred Shelf Number 
HF5415.335
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9780429023118
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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22. 
Cover image for Service science : analysis and improvement of business processes
Service science : analysis and improvement of business processes
Author 
Maleyeff, John, 1955- author.
Preferred Shelf Number 
HD62.17
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9780429320750
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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23. 
Cover image for Engaging brands : a customer-centric approach for superior experiences
Engaging brands : a customer-centric approach for superior experiences
Author 
Addis, Michela, author.
Preferred Shelf Number 
HF5415.1255
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9780429504266
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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24. 
Cover image for Brands on a mission : how to achieve social impact and business growth through purpose
Brands on a mission : how to achieve social impact and business growth through purpose
Author 
Sidibe, Myriam, 1976- author.
Preferred Shelf Number 
HD69 .B7 S53 2020
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9780367855437
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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