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13. 
Cover image for The reference interview today
The reference interview today
Author 
Knoer, Susan.
Preferred Shelf Number 
ONLINE
Electronic Access 
EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=369623
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14. 
Cover image for Science and technology resources a guide for information professionals and researchers
Science and technology resources a guide for information professionals and researchers
Author 
Bobick, James E. Berard, G. Lynn.
Preferred Shelf Number 
ONLINE
Electronic Access 
EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=401180
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15. 
Cover image for Managing the twenty-first century reference department challenges and prospects
Managing the twenty-first century reference department challenges and prospects
Author 
Sarkodie-Mensah, Kwasi.
Preferred Shelf Number 
Z711 .M354 2003
Electronic Access 
http://eds.b.ebscohost.com/eds/detail/detail?sid=f65b4cc4-fc10-46b2-bd1d-0d5f87b83b40%40sessionmgr114&vid=0&hid=119&bdata=Jmxhbmc9dHImc2l0ZT1lZHMtbGl2ZQ%3d%3d#AN=782936&db=nlebk
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