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13. 
Cover image for HCI in Business, Government and Organizations 10th International Conference, HCIBGO 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Copenhagen, Denmark, July 23-28, 2023, Proceedings, Part II
HCI in Business, Government and Organizations 10th International Conference, HCIBGO 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Copenhagen, Denmark, July 23-28, 2023, Proceedings, Part II
Author 
Nah, Fiona. editor. Siau, Keng. editor. SpringerLink (Online service)
Preferred Shelf Number 
XX(521105.1)
Electronic Access 
https://doi.org/10.1007/978-3-031-36049-7
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14. 
Cover image for Clinical Laboratory Management
Clinical Laboratory Management
Author 
Yadav, Shakti Kumar. editor. Gupta, Ruchika. editor. Singh, Sompal. editor. SpringerLink (Online service)
Preferred Shelf Number 
XX(522268.1)
Electronic Access 
https://doi.org/10.1007/978-3-031-46420-1
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15. 
Cover image for Service marketing strategies for small and medium enterprises : emerging research and opportunities
Service marketing strategies for small and medium enterprises : emerging research and opportunities
Author 
Rahman, Muhammad Sabbir, 1981- author. Zaman, Mahmud Habib, 1981- author. Hossain, Md. Afnan, 1987- author. IGI Global, publisher.
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ONLINE
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Chapter PDFs via platform: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-7891-8
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16. 
Cover image for Trade tales : decoding customers' stories
Trade tales : decoding customers' stories
Author 
Woodside, Arch G., editor.
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ONLINE
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https://www.emerald.com/insight/publication/doi/10.1108/S1871-3173201714
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17. 
Cover image for Quality services and experiences in hospitality and tourism
Quality services and experiences in hospitality and tourism
Author 
Cai, Liping A., editor. Alaedini, Pooya, 1967- editor.
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ONLINE
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https://www.emerald.com/insight/publication/doi/10.1108/S2042-144320189
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18. 
Cover image for The V-model of service quality : an exploration of African customer service delivery metrics
The V-model of service quality : an exploration of African customer service delivery metrics
Author 
Whyte, Grafton, author.
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ONLINE
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https://www.emerald.com/insight/publication/doi/10.1108/9781787696037
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19. 
Cover image for Service failures and recovery in tourism hospitality : a practical manual
Service failures and recovery in tourism hospitality : a practical manual
Author 
Koc, Erdogan, editor.
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G155.A1 S437 2017
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20. 
Cover image for The strategic CIO : changing the dynamics of the business enterprise
The strategic CIO : changing the dynamics of the business enterprise
Author 
Weinzimer, Philip.
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ONLINE(356471.1)
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21. 
Cover image for The law and practice of international banking
The law and practice of international banking
Author 
Proctor, Charles (Lawyer), author.
Preferred Shelf Number 
K1066 P76 2015
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22. 
Cover image for Designing service excellence : people and technology
Designing service excellence : people and technology
Author 
Hunt, Brian, author. Iverg¿̐ưard, Toni, author.
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ONLINE(356659.1)
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23. 
Cover image for Exploring Services Science 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings
Exploring Services Science 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings
Author 
Nóvoa, Henriqueta. editor. Drăgoicea, Monica. editor. SpringerLink (Online service)
Preferred Shelf Number 
XX(518541.1)
Electronic Access 
https://doi.org/10.1007/978-3-319-14980-6
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24. 
Cover image for Software Business 6th International Conference, ICSOB 2015, Braga, Portugal, June 10-12, 2015, Proceedings
Software Business 6th International Conference, ICSOB 2015, Braga, Portugal, June 10-12, 2015, Proceedings
Author 
Fernandes, João M. editor. Machado, Ricardo J. editor. Wnuk, Krzysztof. editor. SpringerLink (Online service)
Preferred Shelf Number 
XX(518656.1)
Electronic Access 
https://doi.org/10.1007/978-3-319-19593-3
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