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13. 
Cover image for Voice of the customer capture and analysis
Voice of the customer capture and analysis
Author 
Yang, Kai.
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14. 
Cover image for Six sigma statistics with Excel and Minitab
Six sigma statistics with Excel and Minitab
Author 
Bass, Issa.
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15. 
Cover image for Statistical methods for quality improvement
Statistical methods for quality improvement
Author 
Ryan, Thomas P., 1945-
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John Wiley http://dx.doi.org/10.1002/9781118058114
Books24x7 http://www.books24x7.com/marc.asp?bookid=43294
http://resolver.library.cornell.edu/cgi-bin/EBookresolver?set=Books24x7&id=43294
Cover image http://catalogimages.wiley.com/images/db/jimages/9780470590744.jpg
http://site.ebrary.com/lib/alltitles/Doc?id=10560653
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16. 
Cover image for Statistical analysis of profile monitoring
Statistical analysis of profile monitoring
Author 
Noorossana, Rassoul, 1959- Saghaei, Abbas, 1972- Amiri, Amirhossein, 1979- Wiley InterScience (Online service)
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Wiley InterScience An electronic book accessible through the World Wide Web; click for information
Books24x7 http://www.books24x7.com/marc.asp?bookid=45132
http://site.ebrary.com/lib/alltitles/Doc?id=10534036
http://swb.eblib.com/patron/FullRecord.aspx?p=693512
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17. 
Cover image for Design for Six sigma
Design for Six sigma
Author 
Brue, Greg.
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18. 
Cover image for Six sigma for managers 24 lessons to understand and apply Six Sigma principles in any organisation
Six sigma for managers 24 lessons to understand and apply Six Sigma principles in any organisation
Author 
Brue, Greg.
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19. 
Cover image for The six sigma way team fieldbook an implementation guide for project improvement teams
The six sigma way team fieldbook an implementation guide for project improvement teams
Author 
Pande, Peter S. Neuman, Robert P. Cavanagh, Roland R.
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20. 
Cover image for Basic statistical tools for improving quality
Basic statistical tools for improving quality
Author 
Kang, Chang W. (Chang Wok), 1957- author. Kvam, Paul H., 1962- author.
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Wiley http://onlinelibrary.wiley.com/book/10.1002/9781118491751
John Wiley http://dx.doi.org/10.1002/9781118491751
ebrary http://site.ebrary.com/id/10593130
http://swb.eblib.com/patron/FullRecord.aspx?p=1010501
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21. 
Cover image for Quality management demystified a self-teaching guide
Quality management demystified a self-teaching guide
Author 
Kemp, Sid.
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22. 
Cover image for Industrial statistics practical methods and guidance for improved performance
Industrial statistics practical methods and guidance for improved performance
Author 
Joglekar, Anand M. Wiley InterScience (Online service)
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John Wiley http://dx.doi.org/10.1002/9780470584149
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23. 
Cover image for Fundamentals of quality control and improvement
Fundamentals of quality control and improvement
Author 
Mitra, Amitava.
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John Wiley http://dx.doi.org/10.1002/9780470409831
ebrary http://site.ebrary.com/id/10596948
John Wiley http://dx.doi.org/10.1002/9781118491645
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0833/2007036433-b.html
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24. 
Cover image for Taguchi's quality engineering handbook
Taguchi's quality engineering handbook
Author 
Taguchi, Genʼichi, 1924- Chowdhury, Subir. Wu, Yuin. Taguchi, Shin. Yano, Hiroshi, 1931-
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John Wiley http://dx.doi.org/10.1002/9780470258354
Book review (E-STREAMS) http://www.e-streams.com/es0808/es0808%5F4238.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0616/2004011335-b.html
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