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13. 
Cover image for Consumer satisfaction advancements in theory, modeling, and empirical findings
Consumer satisfaction advancements in theory, modeling, and empirical findings
Author 
Peluso, Alessandro M., 1978-
Preferred Shelf Number 
ONLINE
Electronic Access 
EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=485697
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Online Library~1
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14. 
Cover image for Customer behavior : a managerial perspective.
Customer behavior : a managerial perspective.
Author 
Sheth, Jagdish N. Mittal, Banwari, ort. yaz.
Preferred Shelf Number 
HF 5415.32 S54 2004
Format: 
Availability 
Beytepe Library~1
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