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Subject: Customer relations -- Management.

Author

Aktepe , Cemalettin

(2)

(2)

(2)

(1)

Alagöz, Selda Başaran.

(1)

Azevedo, Abaet�e de.

(1)

Başal, Murat, yazar.

(1)

(1)

(1)

Buttle, Francis.

(1)

Capodagli, Bill, 1948-

(1)

Chorianopoulos, Antonios.

(1)

Eren-Erdoğmuş, İrem.

(1)

Gallo, Carmine.

(1)

Gayeski, Diane M. (Diane Mary), 1953-

(1)

Gülsoy, Tanses Yasemin.

(1)

Hildebrand, Volker.

(1)

(1)

Jackson, Lynn, 1955-

(1)

Keiningham, Timothy L.

(1)

Kruger, Elizabeth Rush.

(1)

(1)

Kumar, V., 1957-

(1)

(1)

(1)

Petersen, J. Andrew.

(1)

Pomeranz, Ricardo.

(1)

Reinartz, W.J. (Werner J.), joint author.

(1)

Sanders, Dan J.

(1)

Sharp, Duane E.

(1)

Sheth, Jagdish N.

(1)

Sisodia, Rajendra.

(1)

Soudagar, Reza.

(1)

Tor-Kadıoğlu, Cansu.

(1)

Tsiptsis, Konstantinos.

(1)

Wiley InterScience (Online service)

(1)

Yalçın Güleç, Funda.

(1)

(1)

Language

(17)

(7)

Publication Date

-

(7)

(4)

(2)

(2)

(2)

(2)

(1)

(1)

(1)

(1)

(1)

(1)

Subject

Müşteri ilişkileri -- Yönetim.

(7)

Relationship marketing.

(3)

Consumer satisfaction.

(2)

Creative thinking.

(2)

Customer loyalty.

(2)

Customer relations -- Management -- Data processing.

(2)

Customer relations.

(2)

Electronic books.

(2)

Information technology -- Management.

(2)

(2)

(2)

Performance -- Management.

(2)

Apple Computer, Inc.

(1)

Bilgi teknolojisi -- Yönetim.

(1)

Branding (Marketing)

(1)

(1)

Communication in management.

(1)

Communication in marketing.

(1)

Communication in organizations.

(1)

Consumer complaints.

(1)

(1)

Corporate culture.

(1)

Creative ability in business.

(1)

Customer relations -- Management -- Statistical models.

(1)

Customer services -- Evaluation.

(1)

Customer services -- Management.

(1)

Customer services -- Technological innovations.

(1)

Customer services.

(1)

(1)

Decision making.

(1)

Disney, Walt, 1901-1966.

(1)

Intellectual capital.

(1)

Internet marketing

(1)

Internet marketing.

(1)

Knowledge management.

(1)

(1)

Marketing -- Management.

(1)

Mission statements.

(1)

Müşteri ilişkileri -- Yönetim

(1)

Organizational behavior.

(1)

Organizational learning -- Management.

(1)

Performance standards.

(1)

Personnel management.

(1)

(1)

Social media -- Economic aspects

(1)

Social media -- Economic aspects.

(1)

Sosyal medya -- Ekonomik yönleri.

(1)

Strategic planning.

(1)

Tüketici şikayetleri.

(1)

Walt Disney Company -- Management.

(1)

İlgili pazarlama.

(1)

İnternet pazarlama.

(1)

Material Type

Shelf Location

Beytepe General Collection

Electronic Library

Sosyal Bilimler Genel Koleksiyon

Library

Beytepe Library

Social Sciences Library

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13.

Cover image for Top market strategy applying the 80/20 rule

Top market strategy applying the 80/20 rule

Top market strategy applying the 80/20 rule

Author

Kruger, Elizabeth Rush.

Preferred Shelf Number

ONLINE

Electronic Access

EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=493219

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14.

Cover image for Built to serve how to drive the bottom line with people-first practices

Built to serve how to drive the bottom line with people-first practices

Built to serve how to drive the bottom line with people-first practices

Author

Sanders, Dan J.

Preferred Shelf Number

ONLINE

Electronic Access

Subscription required

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15.

Cover image for The Disney way harnessing the management secrets of Disney in your company

The Disney way harnessing the management secrets of Disney in your company

The Disney way harnessing the management secrets of Disney in your company

Author

Capodagli, Bill, 1948- Jackson, Lynn, 1955-

Preferred Shelf Number

ONLINE

Electronic Access

Subscription required

Format:

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Online Library~1

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16.

Cover image for Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketing

Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketing

Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketing

Author

Azevedo, Abaet�e de. Pomeranz, Ricardo.

Preferred Shelf Number

ONLINE

Electronic Access

Subscription required

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17.

Cover image for Data mining techniques in CRM inside customer segmentation

Data mining techniques in CRM inside customer segmentation

Data mining techniques in CRM inside customer segmentation

Author

Tsiptsis, Konstantinos. Chorianopoulos, Antonios. Wiley InterScience (Online service)

Preferred Shelf Number

ONLINE

Electronic Access

John Wiley http://dx.doi.org/10.1002/9780470685815
MyiLibrary, Table of contents http://www.myilibrary.com?id=249114&ref=toc

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18.

Cover image for Social media 101 tactics and tips to develop your business online

Social media 101 tactics and tips to develop your business online

Social media 101 tactics and tips to develop your business online

Author

Brogan, Chris.

Preferred Shelf Number

ONLINE

Electronic Access

Click for information on Adobe Digital Editions version
Click for information on Adobe Digital Editions version
Click for information on Mobipocket Reader version
Wiley InterScience An electronic book accessible through the World Wide Web; click for information
Image http://images.contentreserve.com/ImageType-100/0128-1/{206A0189-A9DD-46FB-B02D-AD1BA275BC89}Img100.jpg

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19.

Cover image for Customer relationship management : concepts and technologies

Customer relationship management : concepts and technologies

Customer relationship management : concepts and technologies

Author

Buttle, Francis.

Preferred Shelf Number

HF5415.5 B88 2009

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20.

Cover image for Müşteri ilişkileri yönetimi

Müşteri ilişkileri yönetimi

Müşteri ilişkileri yönetimi

Author

Aktepe , Cemalettin Baş,Mehmet Tolon,Metehan

Preferred Shelf Number

HF5415.5 A38 2009

Format:

Availability

Social Sciences Library~1

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21.

Cover image for Managing learning and communication systems as business assets

Managing learning and communication systems as business assets

Managing learning and communication systems as business assets

Author

Gayeski, Diane M. (Diane Mary), 1953-

Preferred Shelf Number

HD58.82 G39 2005

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22.

Cover image for Müşteri ilişkileri yönetimi (CRM): Bilişim teknolojilerinin etkisi ve bankacılık sektöründeki gelişimi

Müşteri ilişkileri yönetimi (CRM): Bilişim teknolojilerinin etkisi ve bankacılık sektöründeki gelişimi

Müşteri ilişkileri yönetimi (CRM): Bilişim teknolojilerinin etkisi ve bankacılık sektöründeki gelişimi

Author

Alagöz, Selda Başaran.

Preferred Shelf Number

HF 5415.5 A434 2004

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23.

Cover image for CRM redefining customer relationship management

CRM redefining customer relationship management

CRM redefining customer relationship management

Author

Peel, Jeffrey.

Preferred Shelf Number

ONLINE

Electronic Access

ScienceDirect http://www.sciencedirect.com/science/book/9781555582630

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24.

Cover image for Customer relationship management systems handbook

Customer relationship management systems handbook

Customer relationship management systems handbook

Author

Sharp, Duane E.

Preferred Shelf Number

ONLINE

Electronic Access

Distributed by publisher. Purchase or institutional license may be required for access.

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