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13. 
Cover image for Customer 360 : how data, AI, and trust changes everything
Customer 360 : how data, AI, and trust changes everything
Author 
Kihn, Martin, author. Chen Lin, Andrea, author.
Preferred Shelf Number 
HF5415.5 .K528 2025
Electronic Access 
https://onlinelibrary.wiley.com/doi/book/10.1002/9781394308668
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14. 
Cover image for The new science of customer relationships : delivering the one-to-one promise with AI
The new science of customer relationships : delivering the one-to-one promise with AI
Author 
Davenport, Thomas H., 1954- author. Sterne, Jim, 1955- author.
Preferred Shelf Number 
HF5415.5 .D38 2025
Electronic Access 
https://onlinelibrary.wiley.com/doi/book/10.1002/9781394320035
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15. 
Cover image for Computational intelligence for autonomous finance
Computational intelligence for autonomous finance
Author 
Gupta, Deepa, editor.
Preferred Shelf Number 
HG173 .C66 2025
Electronic Access 
https://onlinelibrary.wiley.com/doi/book/10.1002/9781394233250
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16. 
Cover image for Service management and marketing principles : competing in the service economy
Service management and marketing principles : competing in the service economy
Author 
Kandampully, Jay, author. Solnet, David J., author.
Preferred Shelf Number 
HF5415.5
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9781003470373
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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17. 
Cover image for Customer service delivery in Africa : consumer perceptions of quality in selected African countries
Customer service delivery in Africa : consumer perceptions of quality in selected African countries
Author 
Hinson, Robert (Robert Ebo), author. Mensah, Esi Akyere, author. Odame, Doreen Anyamesem, author.
Preferred Shelf Number 
HF5415.5
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9781032688466
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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18. 
Cover image for Selling in Customer Service Integrating and Coordinating Service and Selling.
Selling in Customer Service Integrating and Coordinating Service and Selling.
Author 
Cai, Leon.
Preferred Shelf Number 
HF5415.5
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9781032644066
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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19. 
Cover image for Signal processing for joint radar communications
Signal processing for joint radar communications
Author 
Mishra, Kumar Vijay, editor. Shankar, M. R. Bhavani, editor. Ottersten, Björn, editor. Swindlehurst, A. Lee, editor.
Preferred Shelf Number 
TK5102.9 .S5426 2024
Electronic Access 
https://onlinelibrary.wiley.com/doi/book/10.1002/9781119795568
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20. 
Cover image for Smart mobility : using technology to improve transportation in smart cities
Smart mobility : using technology to improve transportation in smart cities
Author 
McQueen, Bob, author Safi, Ammar, author Alkheyaili, Shafia, author
Preferred Shelf Number 
TA1205
Electronic Access 
https://onlinelibrary.wiley.com/doi/book/10.1002/9781119847168
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21. 
Cover image for Artificial intelligence-based system models in healthcare
Artificial intelligence-based system models in healthcare
Author 
Anand, A. Jose, editor. Kalaiccelvi, Kā., editor. Chatterje, Jyotir Moy, editor.
Preferred Shelf Number 
R859.7 .A78
Electronic Access 
https://onlinelibrary.wiley.com/doi/book/10.1002/9781394242528
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22. 
Cover image for Digital customer success : why the next frontier of CS is digital and how you can leverage it to drive durable growth
Digital customer success : why the next frontier of CS is digital and how you can leverage it to drive durable growth
Author 
Mehta, Nick, 1977- author. Capote, Kellie, author.
Preferred Shelf Number 
HD45 .M44 2024
Electronic Access 
https://onlinelibrary.wiley.com/doi/book/10.1002/9781394308354
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23. 
Cover image for Performance Evaluation Methodologies and Tools 15th EAI International Conference, VALUETOOLS 2022, Virtual Event, November 2022, Proceedings
Performance Evaluation Methodologies and Tools 15th EAI International Conference, VALUETOOLS 2022, Virtual Event, November 2022, Proceedings
Author 
Hyytiä, Esa. editor. Kavitha, Veeraruna. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE
Electronic Access 
https://doi.org/10.1007/978-3-031-31234-2
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24. 
Cover image for HCI in Business, Government and Organizations 10th International Conference, HCIBGO 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Copenhagen, Denmark, July 23-28, 2023, Proceedings, Part I
HCI in Business, Government and Organizations 10th International Conference, HCIBGO 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Copenhagen, Denmark, July 23-28, 2023, Proceedings, Part I
Author 
Nah, Fiona. editor. Siau, Keng. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE
Electronic Access 
https://doi.org/10.1007/978-3-031-35969-9
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