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25. 
Cover image for Food and health : actor strategies in information and communication
Food and health : actor strategies in information and communication
Author 
Clavier, Viviane, editor. Oliveira, Jean-Philippe de, editor.
Preferred Shelf Number 
HD30.3
Electronic Access 
https://onlinelibrary.wiley.com/doi/book/10.1002/9781119476252
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26. 
Cover image for Optimizing millennial consumer engagement with mood analysis
Optimizing millennial consumer engagement with mood analysis
Author 
Dasgupta, Sabyasachi, 1982- editor. Grover, Priya, 1974- editor. IGI Global, publisher.
Preferred Shelf Number 
ONLINE
Electronic Access 
Chapter PDFs via platform: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-5690-9
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27. 
Cover image for Trade tales : decoding customers' stories
Trade tales : decoding customers' stories
Author 
Woodside, Arch G., editor.
Preferred Shelf Number 
ONLINE
Electronic Access 
https://www.emerald.com/insight/publication/doi/10.1108/S1871-3173201714
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28. 
Cover image for Customer experience innovation : how to get a lasting market edge
Customer experience innovation : how to get a lasting market edge
Author 
Dew, Robert, author. Allen, Cyrus, author.
Preferred Shelf Number 
ONLINE
Electronic Access 
https://www.emerald.com/insight/publication/doi/10.1108/9781787547865
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29. 
Cover image for Biotechnology, agriculture, environment and energy
Biotechnology, agriculture, environment and energy
Author 
Zheng, Fangli, editor. International Conference on Biotechnology, Agriculture, Environment and Energy (2014 :Beijing, China)
Preferred Shelf Number 
TP248.2 .B56 2015
Electronic Access 
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30. 
Cover image for Delight your customers 7 simple ways to raise your customer service from ordinary to extraordinary
Delight your customers 7 simple ways to raise your customer service from ordinary to extraordinary
Author 
Curtin, Steve.
Preferred Shelf Number 
ONLINE
Electronic Access 
EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=578742
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31. 
Cover image for The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers
The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers
Author 
Soudagar, Reza. Iyer, Vinay. Hildebrand, Volker.
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ONLINE
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32. 
Cover image for Streamlined process improvement the breakthrough strategy to reduce costs, improve quality, increase customer satisfaction, and boost profits
Streamlined process improvement the breakthrough strategy to reduce costs, improve quality, increase customer satisfaction, and boost profits
Author 
Harrington, H. J. (H. James)
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ONLINE
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33. 
Cover image for Winning the customer turn consumers into fans and get them to spend more
Winning the customer turn consumers into fans and get them to spend more
Author 
Imbriano, Lou.
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ONLINE
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34. 
Cover image for Exits, Voices and Social Investment Citizens’ Reaction to Public Services
Exits, Voices and Social Investment Citizens’ Reaction to Public Services
Author 
Dowding, Keith. John, Peter.
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ONLINE
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35. 
Cover image for The Apple experience secrets to building insanely great customer loyalty
The Apple experience secrets to building insanely great customer loyalty
Author 
Gallo, Carmine.
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ONLINE
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36. 
Cover image for UX best practices how to achieve more impact with user experience
UX best practices how to achieve more impact with user experience
Author 
Degen, Helmut, 1964- Yuan, Xiaowei, 1963- Guo, Nan.
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