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25. 
Cover image for The virtual customer : a new paradigm for improving customer relations in libraries and information services
The virtual customer : a new paradigm for improving customer relations in libraries and information services
Author 
IFLA Satellite Meeting (2004 : Säao Paulo, Brasil) Ferreira, Sueli Mara Soares Pinto, ed. Savard, Rejean, 1950-, ed.
Preferred Shelf Number 
Z 716.3 I385 2005
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26. 
Cover image for Knowledge management : libraries and librarians taking up the challenge
Knowledge management : libraries and librarians taking up the challenge
Author 
Hobohm, Hans-Christoph, 1955-, ed.
Preferred Shelf Number 
ZA 3157 K58 2004
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27. 
Cover image for Libraries as places: buildings for the 21st century : proceedings of the thirteenth Seminar of IFLA's Library Buildings and Equipment Section together with IFLA's Public Libraries Section, Paris, France, 28 July-1 August 2003
Libraries as places: buildings for the 21st century : proceedings of the thirteenth Seminar of IFLA's Library Buildings and Equipment Section together with IFLA's Public Libraries Section, Paris, France, 28 July-1 August 2003
Preferred Shelf Number 
Z 679 B9322 2004
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28. 
Cover image for Newspapers in international librarianship : papers presented by the Newspapers Section at IFLA General Conferences
Newspapers in international librarianship : papers presented by the Newspapers Section at IFLA General Conferences
Author 
King, Edmund, ed. Walravens, Hartmut, ed.
Preferred Shelf Number 
Z 692.S5 N48 2003
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29. 
Cover image for Cost management for university libraries : with attached CD-ROM
Cost management for university libraries : with attached CD-ROM
Author 
Ceynowa, Klaus. Coners, Andre, ort. yaz.
Preferred Shelf Number 
Z 683 .C4913 2003
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30. 
Cover image for Models of cooperation in U.S., Latin American and Caribbean libraries : the first IFLA/SEFLIN International Summit on Library Cooperation in the Americas
Models of cooperation in U.S., Latin American and Caribbean libraries : the first IFLA/SEFLIN International Summit on Library Cooperation in the Americas
Author 
Massis, Bruce E., ed. by.
Preferred Shelf Number 
Z 672 M63 2003
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31. 
Cover image for The ethics of librarianship : an international survey
The ethics of librarianship : an international survey
Author 
Vaagan, Robert W., ed. International Federation of Library Associations and Institutions.
Preferred Shelf Number 
Z 682.35.P75 E76 2002
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32. 
Cover image for Education and research for marketing and quality management in libraries : = La formation et la recherche sur le marketing et la gestion de la qualite en bibliotheque. Satellite meeting, Quebec, August 14-16 Aout 2001
Education and research for marketing and quality management in libraries : = La formation et la recherche sur le marketing et la gestion de la qualite en bibliotheque. Satellite meeting, Quebec, August 14-16 Aout 2001
Author 
Savard, Rejean, 1950-, ed. International Federation of Library Associations and Institutions.
Preferred Shelf Number 
Z 716.3 .E32 2002
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33. 
Cover image for UNIMARC manual. Authorities format
UNIMARC manual. Authorities format
Author 
IFLA UBCIM Programme.
Preferred Shelf Number 
Z 699.4.U22 U561 2001
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34. 
Cover image for Library buildings in a changing environment : Proceedings of the Eleventh Seminar of the IFLA Section on Library Buildings and Equipment, Shanghai, China, 14-18 August 1999
Library buildings in a changing environment : Proceedings of the Eleventh Seminar of the IFLA Section on Library Buildings and Equipment, Shanghai, China, 14-18 August 1999
Author 
International Federation of Library Associations and Institutions : Section on Library Buildings and Equipment.Seminar(11th :1999 :Shanghai, China) Bisbrouck, Marie-Françoise, ed. International Federation of Library Associations and Institutions.
Preferred Shelf Number 
Z 679 L56 2001
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35. 
Cover image for The public library service : IFLA/UNESCO guidelines for development
The public library service : IFLA/UNESCO guidelines for development
Author 
International Federation of Library Associations and Institutions. Public Libraries Gill, Philip G.
Preferred Shelf Number 
Z 678.85 I57 2001
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36. 
Cover image for Intelligent library buildings : proceedings of the tenth seminar of the IFLA Section on Library Buildings and Equipment, The Hague, Netherlands, 24-29 August 1997
Intelligent library buildings : proceedings of the tenth seminar of the IFLA Section on Library Buildings and Equipment, The Hague, Netherlands, 24-29 August 1997
Author 
Bisbrouck, Marie-Françoise. Chauveinc, Marc. International Federation of Library Associations and Institutions. Section on Library Buildings and Equipment.
Preferred Shelf Number 
Z679 .I67 1999
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