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1. 
Cover image for The customer copernicus : how to be customer led
The customer copernicus : how to be customer led
Author 
Dawson, Charlie, 1966- author. Meehan, Seán, author.
Preferred Shelf Number 
HF5415.5
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9781003097877
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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2. 
Cover image for Engaging the heart in business : a revolutionary market approach based on love
Engaging the heart in business : a revolutionary market approach based on love
Author 
Alessandri, Alice, 1970- author. Aleo, Alberto, 1972- author.
Preferred Shelf Number 
HF5415
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9780429465604
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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3. 
Cover image for The customer experience model
The customer experience model
Author 
Aliekperov, Adyl, author.
Preferred Shelf Number 
HF5415.5 .A45 2021
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9781003053521
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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4. 
Cover image for Digitization of economy and society : emerging paradigms
Digitization of economy and society : emerging paradigms
Author 
Mukherjee, Sudeshna Basu, editor. Ghatak, Saheli Guha Neogi, editor. Ray, Nilanjan, 1984- editor.
Preferred Shelf Number 
HM742
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9781003187479
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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5. 
Cover image for WINNING WITH DATA IN THE BUSINESS OF SPORTS;CRM AND ANALYTICS
WINNING WITH DATA IN THE BUSINESS OF SPORTS;CRM AND ANALYTICS
Author 
Green, Fiona.
Preferred Shelf Number 
GV716
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9781003104568
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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6. 
Cover image for Engaging brands : a customer-centric approach for superior experiences
Engaging brands : a customer-centric approach for superior experiences
Author 
Addis, Michela, author.
Preferred Shelf Number 
HF5415.1255
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9780429504266
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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7. 
Cover image for Agile sales : delivering customer journeys of value and delight
Agile sales : delivering customer journeys of value and delight
Author 
Jeavons, Brad, author. Jeavons, Emily, editor.
Preferred Shelf Number 
HF5438.25
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9780367816919
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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8. 
Cover image for The Routledge handbook of service research insights and ideas
The Routledge handbook of service research insights and ideas
Author 
Bridges, Eileen, editor. Fowler, Kendra, editor.
Preferred Shelf Number 
HD9980.5
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9781351245234
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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9. 
Cover image for Digital economy for customer benefit and business fairness : proceedings of the International Conference on Sustainable Collaboration in Business, Information and Innovation (SCBTII 2019), Bandung, Indonesia, October 9-10, 2019
Digital economy for customer benefit and business fairness : proceedings of the International Conference on Sustainable Collaboration in Business, Information and Innovation (SCBTII 2019), Bandung, Indonesia, October 9-10, 2019
Author 
International Conference on Sustainable Collaboration in Business, Information and Innovation (2019 : Bandung, Indonesia) Anggadwita, Grisna, editor. Martini, Erni, editor.
Preferred Shelf Number 
HF5415.5
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9781003036173
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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10. 
Cover image for Driving consumer engagement in social media : influencing electronic word of mouth.
Driving consumer engagement in social media : influencing electronic word of mouth.
Author 
Bianchi, Anna.
Preferred Shelf Number 
HF5415.1265
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9781003125518
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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11. 
Cover image for Sentiment analysis and knowledge discovery in contemporary business
Sentiment analysis and knowledge discovery in contemporary business
Author 
Rajput, Dharmendra Singh, 1985- editor. Thakur, Ramjeevan Singh, 1974- editor. Basha, S. Muzamil, 1986- editor. IGI Global, publisher.
Preferred Shelf Number 
ONLINE
Electronic Access 
Chapter PDFs via platform: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-4999-4
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12. 
Cover image for PROFITABLE DENTAL PRACTICE8 STRATEGIES FOR BUILDING A PRACTICE THAT EVERYONE LOVES TO VISIT, SECOND EDITION
PROFITABLE DENTAL PRACTICE8 STRATEGIES FOR BUILDING A PRACTICE THAT EVERYONE LOVES TO VISIT, SECOND EDITION
Author 
Newsome, Philip. Barrow, Chris.
Preferred Shelf Number 
RK58
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9780429183966
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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