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Language: English

Author

Gallo, Carmine.

(3)

Wiley InterScience (Online service)

(3)

Conway, A. (Anthony)

(2)

(2)

Gschwandtner, Gerhard.

(2)

IGI Global, publisher.

(2)

James, Janice (Janice Sue)

(2)

(2)

Richardson, Linda, 1944-

(2)

(2)

SpringerLink (Online service)

(2)

(2)

Ahoy, Christopher K.

(1)

(1)

Allen, Cyrus, author.

(1)

Allen, Mark, 1953-

(1)

An, Bo. editor.

(1)

Anderson, Kristin, 1962-

(1)

Anderson, Matt.

(1)

(1)

Azevedo, Abaet�e de.

(1)

Baron, Steve (J. Steve)

(1)

(1)

Basha, S. Muzamil, 1986- editor.

(1)

(1)

Bennett, Anthony G.

(1)

Bergheim, Laura, 1962-

(1)

(1)

Berson, Alex. Master data management and customer data integration for a global enterprise.

(1)

Bink, Audrey J. M.

(1)

Bloom, Robert H.

(1)

Bowden, Mark, 1970-

(1)

Brandon, P. S. (Peter S.)

(1)

Braun, Theresa.

(1)

Breazeale, Michael, 1964-

(1)

Brennan, Charles D.

(1)

(1)

Bueno, Bolivar J.

(1)

Buttle, Francis.

(1)

Cao, Longbing. editor.

(1)

Capodagli, Bill, 1948-

(1)

Carroll, Brian J. (Brian James), 1970-

(1)

Cervo, Dalton, 1967-

(1)

Chan, Albert P. C.

(1)

Chan, Daniel W. M.

(1)

Chen, Kuohsiang. editor.

(1)

Chinyio, E. (Ezekiel)

(1)

Chorafas, Dimitris N.

(1)

Chorianopoulos, Antonios.

(1)

Coenen, Frans. editor.

(1)

(1)

Daneshmand, Mahmoud

(1)

Dasgupta, Sabyasachi, 1982- editor.

(1)

Dew, Robert, author.

(1)

Dubov, Lawrence.

(1)

(1)

Ehrlich, Evelyn, 1950-

(1)

(1)

Fanelli, Duke, 1954-

(1)

Ferreira, Sueli Mara Soares Pinto, ed.

(1)

Fetscherin, Marc.

(1)

(1)

Forrester, Duane.

(1)

Fournier, Susan.

(1)

Gayeski, Diane M. (Diane Mary), 1953-

(1)

(1)

George, Michael L.

(1)

Gilbreath, Bob.

(1)

Gledhill, Michelle.

(1)

Gorodetsky, Vladimir. editor.

(1)

Grover, Priya, 1974- editor.

(1)

Gupta, Sunil, 1958-

(1)

Halbesleben, Jonathon R. B.

(1)

Halligan, Brian.

(1)

Hayzlett, Jeffrey W.

(1)

Hildebrand, Volker.

(1)

(1)

Hodge, Richard.

(1)

IFLA Satellite Meeting (2004 : Säao Paulo, Brasil)

(1)

(1)

Jackson, Lynn, 1955-

(1)

Jaffe, Joseph, 1970-

(1)

Kale, Vivek, author.

(1)

(1)

(1)

Keiningham, Timothy L.

(1)

(1)

Knapp, Duane E.

(1)

Koyama, Shinichi. editor.

(1)

Krishnan, M. S. (Mayuram S.)

(1)

Kruger, Elizabeth Rush.

(1)

(1)

Kumar, V., 1957-

(1)

Lehmann, Donald R., ort. yaz.

(1)

Lemon, Katherine N. (Katherine Newell)

(1)

Lewis, Mike, 1975-

(1)

(1)

Lokman, Anitawati Mohd. editor.

(1)

(1)

(1)

Lucas, Robert W.

(1)

Lévy, Pierre. editor.

(1)

Macdivitt, Harry.

(1)

McKean, John, 1956-

(1)

(1)

(1)

Mychals, Brandy.

(1)

O'Donovan, Brendan.

(1)

Olomolaiye, Paul O.

(1)

Oodan, Antony P.

(1)

Pearson, Timothy R.

(1)

(1)

Perrewe, Pamela L.

(1)

Petersen, J. Andrew.

(1)

Pomeranz, Ricardo.

(1)

Prahalad, C. K.

(1)

Pritchard, Valerie.

(1)

Rajput, Dharmendra Singh, 1985- editor.

(1)

Ralph, Daniel, ed.

(1)

Reinartz, W.J. (Werner J.), joint author.

(1)

Rickenbacher, Colleen A.

(1)

(1)

(1)

Rosen, Christopher C.

(1)

Rust, Roland T.

(1)

Sanders, Dan J.

(1)

Savard, Rejean, 1950-, ed.

(1)

Savolaine, Catherine G.

(1)

Scannell, Edward E.

(1)

Schachter, Lou.

(1)

Schiffman, Stephan.

(1)

ScienceDirect (Online service)

(1)

Searby, Stephen, ed.

(1)

Seddon, John, 1952-

(1)

Shah, Dharmesh, 1967-

(1)

Sharp, Duane E.

(1)

Sheth, Jagdish N.

(1)

Sisodia, Rajendra.

(1)

(1)

Sobel, Andrew, 1955-

(1)

Soudagar, Reza.

(1)

Spinelli, Stephen.

(1)

(1)

Sugiyama, Kotaro.

(1)

Symeonidis, Andreas L. editor.

(1)

Talburt, John R.

(1)

Tanner, John F.

(1)

Thakur, Ramjeevan Singh, 1974- editor.

(1)

Timmons, Jeffry A.

(1)

Timmons, Jeffry A. Business plans that work.

(1)

Tiwana, Amrit, 1974-

(1)

Tsiptsis, Konstantinos.

(1)

(1)

Watson-Hemphill, Kimberly.

(1)

Weiss, Alan, 1946-

(1)

Whyte, Grafton, author.

(1)

Wilkinson, Mike, 1953-

(1)

(1)

Yamanaka, Toshimasa. editor.

(1)

Yeung, John F. Y.

(1)

(1)

Yu, Philip S. editor.

(1)

Zacharakis, Andrew.

(1)

Zeithaml, Valarie A.

(1)

Zeng, Yifeng. editor.

(1)

Zokaei, Keivan.

(1)

Publication Date

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(38)

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(9)

(4)

(4)

(4)

(3)

(3)

(3)

(3)

(2)

(1)

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(1)

(1)

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(1)

Subject

Customer relations.

(65)

Customer relations -- Management.

(17)

Consumer satisfaction.

(16)

Customer services.

(11)

Relationship marketing.

(10)

Success in business.

(10)

(8)

Branding (Marketing)

(7)

Customer loyalty.

(6)

Internet marketing.

(6)

Creative ability in business.

(5)

(5)

(5)

Online social networks.

(5)

Strategic planning.

(5)

Business planning.

(4)

Business referrals.

(4)

Electronic books.

(4)

(4)

Sales management.

(4)

(3)

Business communication.

(3)

Business networks.

(3)

Consumer behavior.

(3)

Creative thinking.

(3)

Customer relations -- Case studies.

(3)

Customer relations -- Data processing.

(3)

Customer relations -- Management -- Data processing.

(3)

Customer relations -- Psychological aspects.

(3)

Entrepreneurship.

(3)

Interpersonal communication.

(3)

Knowledge management.

(3)

Management -- Social aspects.

(3)

Marketing -- Management.

(3)

(3)

Organizational change -- Management.

(3)

Social media -- Economic aspects.

(3)

Brand name products.

(2)

Business logistics.

(2)

Communication in management.

(2)

(2)

Corporate culture.

(2)

Corporations -- Growth.

(2)

Data integration (Computer science)

(2)

(2)

Data warehousing.

(2)

Decision making.

(2)

Electronic commerce.

(2)

(2)

Interpersonal relations.

(2)

Management information systems -- Case studies.

(2)

Management information systems.

(2)

New products -- Management -- Case studies.

(2)

Nonverbal communication.

(2)

Organizational effectiveness.

(2)

Performance -- Management.

(2)

Sales promotion.

(2)

Selling -- Psychological aspects.

(2)

Social responsibility of business.

(2)

Technological innovations.

(2)

User interfaces (Computer systems) -- Case studies.

(2)

Advertising -- Case studies.

(1)

Advertising agencies -- Japan -- Management.

(1)

Apple Computer, Inc.

(1)

(1)

Bilgi hizmetleri -- Pazarlama -- Kongreler.

(1)

(1)

Brand loyalty -- Case studies.

(1)

(1)

Branding (Marketing) -- Case studies.

(1)

Building -- Technological innovations.

(1)

Business -- Data processing -- Security measures.

(1)

Business -- Data processing.

(1)

Business enterprises -- Computer networks.

(1)

Business ethics -- Case studies.

(1)

Business ethics -- Handbooks, manuals, etc.

(1)

Business logistics -- Case studies.

(1)

Business meetings -- Handbooks, manuals, etc.

(1)

BİLGİ YÖNETİMİ.

(1)

Communication in marketing -- Case studies.

(1)

Communication in marketing.

(1)

Communication in organizations.

(1)

Compensation management -- Handbooks, manuals, etc.

(1)

(1)

Construction industry -- Customer services.

(1)

Construction industry.

(1)

Consumer behavior -- Case studies.

(1)

Consumer behavior -- Cross-cultural studies.

(1)

Consumer profiling.

(1)

Consumer satisfaction -- Psychological aspects.

(1)

Consumers -- Professional relationships.

(1)

Consumers -- Public opinion.

(1)

(1)

(1)

Cultural relations.

(1)

Customer relations -- Africa -- Management.

(1)

Customer relations -- Data processing -- Handbooks, manuals, etc.

(1)

Customer relations -- Management -- Computer programs.

(1)

Customer relations -- Management -- Congresses.

(1)

Customer relations -- Management -- Statistical models.

(1)

Customer relations--Management.

(1)

Customer relations-Management.

(1)

Customer services -- Africa.

(1)

Customer services -- Data processing.

(1)

Customer services -- Evaluation.

(1)

Customer services -- Management.

(1)

Customer services -- Technological innovations.

(1)

Data protection.

(1)

Database marketing.

(1)

Decision making -- Moral and ethical aspects -- Case studies.

(1)

Delivery of goods -- Management -- Case studies.

(1)

(1)

Diffusion of innovations.

(1)

Direct marketing -- Case studies.

(1)

Discourse analysis -- Data processing.

(1)

Disney, Walt, 1901-1966.

(1)

ELEKTRONİK TİCARET.

(1)

(1)

Electronic commerce -- Case studies.

(1)

Electronic publishing.

(1)

Emotional intelligence.

(1)

(1)

Employee motivation -- Handbooks, manuals, etc.

(1)

Employee motivation.

(1)

Employee selection.

(1)

Employees -- Abuse of.

(1)

Employees -- Coaching of -- Handbooks, manuals, etc.

(1)

Employees -- Recruiting.

(1)

Employees -- Training of.

(1)

Employment tests.

(1)

Engineering design.

(1)

Engineering economy.

(1)

(1)

Facebook (Electronic resource)

(1)

Financial planners -- Marketing.

(1)

Financial services industry -- Computer network resources.

(1)

Financial services industry -- United States -- Marketing.

(1)

(1)

Group problem solving.

(1)

Human engineering.

(1)

Incentive awards -- Handbooks, manuals, etc.

(1)

Industrial management.

(1)

Industrial procurement -- Case studies.

(1)

Information resources management.

(1)

Information services -- Marketing -- Congresses.

(1)

Information technology -- Management.

(1)

Intellectual capital.

(1)

Intercultural communication.

(1)

International business enterprises -- Management.

(1)

Internet access for library users -- Congresses.

(1)

Internet advertising.

(1)

Internet marketing -- Social aspects.

(1)

(1)

Jobs, Steve, 1955-2011.

(1)

Kroc, Ray, 1902-1984.

(1)

Kullanıcı arayüzleri (Bilgisayar sistemleri) -- Vaka çalışmaları.

(1)

Kütüphaneler -- Halk ilişkileri -- Kongreler.

(1)

Leadership -- Handbooks, manuals, etc.

(1)

Libraries -- Public relations -- Congresses.

(1)

Location-based services.

(1)

Management games.

(1)

(1)

Marketing -- Blogs.

(1)

Marketing -- Case studies.

(1)

Marketing -- Management -- Examinations -- Study guides.

(1)

Marketing -- Planning.

(1)

Marketing -- Social aspects.

(1)

Marketing research -- Case studies.

(1)

McDonald's Corporation -- Management.

(1)

McDonald's Corporation.

(1)

(1)

Mission statements.

(1)

Mobile communication systems.

(1)

Mobile computing.

(1)

MÜŞTERİ İLİŞKİLERİ.

(1)

Müşteri hizmetleri.

(1)

Müşteri ilişkileri -- Vaka çalışmaları.

(1)

Müşteri ilişkileri -- Yönetim -- Kongreler.

(1)

Müşteri ilişkileri -- Yönetim.

(1)

Müşteri ilişkileri.

(1)

Müşteri İlişkileri.

(1)

New products -- Case studies.

(1)

(1)

Organizational behavior -- Case studies.

(1)

Organizational behavior.

(1)

Organizational change -- Management -- Handbooks, manuals, etc.

(1)

Organizational change.

(1)

Organizational commitment.

(1)

Organizational learning -- Management.

(1)

Packaging -- Case studies.

(1)

Patron and client.

(1)

Pazarlama -- Yönetim.

(1)

Performance standards.

(1)

Personal information management--Computer programs.

(1)

(1)

Personnel management -- Handbooks, manuals, etc.

(1)

Personnel management -- Psychological aspects -- Handbooks, manuals, etc.

(1)

Personnel management.

(1)

Pricing -- Case studies.

(1)

(1)

Material Type

Shelf Location

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Beytepe Library

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Cover image for Please every customer delivering stellar customer service across cultures

Please every customer delivering stellar customer service across cultures

Please every customer delivering stellar customer service across cultures

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Customer relationship management

Customer relationship management

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The inside advantage the strategy that unlocks the hidden growth in your business

The inside advantage the strategy that unlocks the hidden growth in your business

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Bloom, Robert H. Conti, Dave.

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Cover image for The innovation secrets of Steve Jobs insanely different : principles for breakthrough success

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The innovation secrets of Steve Jobs insanely different : principles for breakthrough success

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Built to serve how to drive the bottom line with people-first practices

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The Disney way harnessing the management secrets of Disney in your company

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Capodagli, Bill, 1948- Jackson, Lynn, 1955-

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Everything I know about business I learned at McDonald's the 7 leadership principles that drive break out success

Everything I know about business I learned at McDonald's the 7 leadership principles that drive break out success

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Cover image for The new age of innovation driving cocreated value through global networks

The new age of innovation driving cocreated value through global networks

The new age of innovation driving cocreated value through global networks

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Likeable social media how to delight your customers, create an irresistible brand, and be generally amazing on Facebook (& other social networks)

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