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Language: English

Author

SpringerLink (Online service)

(5)

Reese, Charles D.

(4)

Wiley InterScience (Online service)

(3)

Fitzsimmons, James A.

(2)

Fitzsimmons, Mona J.

(2)

Karwowski, Waldemar, 1953-

(2)

(2)

Salvendy, Gavriel, 1938-

(2)

Arup, Christopher.

(1)

Beckford, John, 1958-

(1)

Bitner, Mary Jo.

(1)

Cellary, Wojciech. editor.

(1)

Chandler, Susan Kerr.

(1)

Chang, C. M. (Ching Ming), 1935-

(1)

Choudhury, Barnali.

(1)

Clark, Graham, 1949-.

(1)

Conference on Production and Productivity in the Service Industries (1967 : Ottawa )

(1)

Cuadrado-Roura, Juan R. editor.

(1)

Daskin, Mark S., 1952-

(1)

Diebold, Nicolas F..

(1)

Doellgast, Virginia Lee, 1976-

(1)

(1)

Duffy, Vincent G.

(1)

Egan, Stephan D., Jr., author.

(1)

Faulin, Javier.

(1)

Fay, Clifford T.

(1)

Ferlie, Ewan, 1956-

(1)

Foglieni, Francesca. author.

(1)

Freund, Louis E.

(1)

Freund, Louis E. editor.

(1)

Fuchc, Victor R., ed.

(1)

Fuller, Gordon W.

(1)

(1)

George, Michael L.

(1)

Giannopoulos, George A. editor.

(1)

Gilmore, Audrey.

(1)

Gremler, Dwayne D.

(1)

Haksever, Cengiz.

(1)

Heričko, Marjan. editor.

(1)

(1)

Iacobucci, Dawn.

(1)

Iszatt-White, Marian.

(1)

Johnston, Robert, 1953-.

(1)

Jomo K. S. (Jomo Kwame Sundaram)

(1)

(1)

Khong, How Ling.

(1)

Lee, Jin-kyung, author.

(1)

Luefschuetz, Gary S.

(1)

Maffei, Stefano. author.

(1)

Marchetti, Juan A..

(1)

McDowell, Linda, 1949-

(1)

McNulty, Terry.

(1)

Milton-Smith, John.

(1)

Mirchandani, Kiran, 1968-

(1)

Miyamoto, Yuki.

(1)

Mundt, Barry M., author.

(1)

Nankervis, Alan.

(1)

Nayyar, Gaurav.

(1)

Panizzon, Marion.

(1)

(1)

Qiu, Robin G., author.

(1)

Rhoads, Richard C. ort. yaz.

(1)

Rossenblatt, Robert ort. yaz.

(1)

(1)

Sauvé, Pierre.

(1)

Schiffman, Stephan.

(1)

Schneider, Jakob.

(1)

Shinkins, Sadie.

(1)

Shulver, Michael.

(1)

(1)

Smith, Francis J., author.

(1)

(1)

Spohrer, James C.

(1)

Stickdorn, Marc.

(1)

Swartz, Teresa A.

(1)

(1)

Tesone, D. V. (Dana V.)

(1)

Ting, I-Hsien. editor.

(1)

Uden, Lorna. editor.

(1)

Vandamme, Erick J., 1943-

(1)

Villari, Beatrice. author.

(1)

World Trade Organization.

(1)

Xiong, Gang, 1969-

(1)

Zeithaml, Valarie A.

(1)

Publication Date

-

(10)

(9)

(7)

(7)

(5)

(3)

(3)

(3)

(3)

(2)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

Subject

Service industries -- Management.

(11)

Service industries.

(9)

Service industries -- Employees -- Health and hygiene -- United States.

(4)

Service industries -- Law and legislation.

(4)

Service industries -- Marketing.

(4)

Service industries -- United States -- Safety measures.

(4)

Human engineering.

(3)

Engineering economy.

(2)

Foreign trade regulation.

(2)

Industrial engineering.

(2)

(2)

Systems engineering.

(2)

ABD -- HİZMETLER KESİMİ.

(1)

Architectural design.

(1)

BUSINESS & ECONOMICS -- Industries -- Service.

(1)

Biotechnology -- Economic aspects.

(1)

Biotechnology -- Environmental aspects.

(1)

Biotechnology industries.

(1)

Business consultants -- United States.

(1)

Call center agents -- India -- Social conditions.

(1)

Call centers -- Germany.

(1)

Call centers -- United States.

(1)

Caregivers -- United States.

(1)

Casinos -- Nevada -- Employees.

(1)

Competition -- United States.

(1)

Computer networks -- Management.

(1)

Computer science.

(1)

Confidential business information -- United States.

(1)

Consumer satisfaction -- Statistical methods.

(1)

Contracting out -- United States.

(1)

Contracting out.

(1)

Contracts -- United States.

(1)

Customer services -- Information technology.

(1)

Customer services -- Management.

(1)

Customer services -- Marketing.

(1)

Customer services -- Social aspects -- India.

(1)

Customer services -- Statistical methods.

(1)

Customer services.

(1)

Data protection -- United States.

(1)

Decision making.

(1)

Economic Geography.

(1)

(1)

Economics/Management Science.

(1)

Electronic books.

(1)

Electronic commerce -- United States.

(1)

(1)

Employee rights -- Nevada.

(1)

Engineering services marketing.

(1)

(1)

Food -- Marketing.

(1)

Food -- Research.

(1)

Food industry and trade -- Technological innovations.

(1)

Gambling industry -- Nevada -- Employees.

(1)

(1)

Health facilities -- Safety measures.

(1)

Health services administration -- Great Britain -- Case studies.

(1)

Hizmet sektörleri -- Yönetim.

(1)

Household employees -- United States.

(1)

(1)

(1)

Human services -- Great Britain -- Management.

(1)

Human services -- United States -- Employees.

(1)

HİZMET ENDÜSTRİLERİ -- SAYMANLIK.

(1)

HİZMET ENDÜSTRİLERİ -- YÖNETİM.

(1)

Identity (Psychology) -- India.

(1)

Indemnity against liability -- United States.

(1)

Industrial Organization.

(1)

Industrial hygiene.

(1)

Industrial management -- Employee participation -- Germany.

(1)

Industrial management -- Employee participation -- United States.

(1)

Industrial organization (Economic theory).

(1)

Industrial procurement -- United States.

(1)

Industrial safety.

(1)

Industries -- United States -- Encyclopedias.

(1)

Intellectual property (International law)

(1)

Intellectual property -- United States.

(1)

Intercultural communication -- India.

(1)

International business enterprises -- Social aspects -- India.

(1)

International trade.

(1)

Interpersonal relations.

(1)

Investments, Foreign -- Law and legislation.

(1)

LAW / International.

(1)

Labor market -- Malaysia.

(1)

Leadership -- Psychological aspects.

(1)

Leadership -- Social aspects.

(1)

Liability (Law) -- United States.

(1)

Malaysia -- Economic conditions.

(1)

Management -- Psychological aspects.

(1)

Management -- Social aspects.

(1)

Management information systems.

(1)

Management science.

(1)

Manufactures -- United States -- Encyclopedias.

(1)

Manufacturing industries -- Management -- Case studies.

(1)

Manufacturing industries -- United States -- Encyclopedias.

(1)

Marketing -- Management.

(1)

(1)

Materials handling -- United States -- Safety measures.

(1)

Medical care -- Safety measures.

(1)

Medical errors -- Prevention.

(1)

Methods engineering.

(1)

Militarism -- Korea (South)

(1)

Municipal services -- United States -- Employees.

(1)

Negotiation in business -- United States.

(1)

New products -- Marketing.

(1)

OTELLER, TAVERNALAR, V.B. -- MUHASEBE.

(1)

Operations research.

(1)

Organizational behavior -- Social aspects.

(1)

Organizational change.

(1)

Paid care workers

(1)

Patients -- Safety measures.

(1)

Payment -- United States.

(1)

Political science.

(1)

Prices -- United States.

(1)

Pricing -- United States.

(1)

Product management.

(1)

Professional employees.

(1)

Professions -- Marketing.

(1)

Professions -- United States -- Marketing.

(1)

(1)

Quality control -- Statistical methods.

(1)

Reengineering (Management) -- Great Britain -- Case studies.

(1)

Regional economics.

(1)

Regional/Spatial Science.

(1)

Retail trade -- Employees -- Health and hygiene -- United States.

(1)

(1)

Service industries -- Case studies.

(1)

Service industries -- Customer services.

(1)

Service industries -- Government policy.

(1)

Service industries -- Great Britain -- Management.

(1)

Service industries -- India.

(1)

Service industries -- Information technology -- Management.

(1)

Service industries -- Information technology.

(1)

Service industries -- Korea (South)

(1)

Service industries -- Malaysia.

(1)

Service industries -- Management -- Case studies.

(1)

Service industries -- Personnel management.

(1)

Service industries -- Planning.

(1)

Service industries -- Quality control -- Statistical methods.

(1)

Service industries -- Social aspects.

(1)

Service industries -- United States -- Encyclopedias.

(1)

Service industries -- United States -- Marketing.

(1)

Service industries workers -- Employment -- Malaysia.

(1)

Service industries workers -- India -- Social conditions.

(1)

Service industries workers -- Labor unions -- Germany.

(1)

Service industries workers -- Labor unions -- United States.

(1)

Service industries workers -- United States.

(1)

Service life (Engineering)

(1)

Service-oriented architecture (Computer science)

(1)

Sex-oriented businesses -- Korea (South)

(1)

Sexual division of labor -- Malaysia.

(1)

Sexual division of labor -- United States.

(1)

Sexual division of labor.

(1)

Six sigma (Quality control standard)

(1)

Small business -- Management.

(1)

Social service -- United States.

(1)

Success in business.

(1)

Supervision of employees.

(1)

Telecommunication -- Employees -- Labor unions -- Germany.

(1)

Telecommunication -- Employees -- Labor unions -- United States.

(1)

Total quality management -- Case studies.

(1)

Trade regulation.

(1)

Traffic Engineering.

(1)

Warranty -- United States.

(1)

White collar workers -- Health and hygiene -- United States.

(1)

Wholesale trade -- Employees -- Health and hygiene -- United States.

(1)

Women service industries workers -- Nevada.

(1)

Women's rights.

(1)

Material Type

Shelf Location

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Electronic Library

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37.

Cover image for Managing service firms the power of managerial marketing

Managing service firms the power of managerial marketing

Managing service firms the power of managerial marketing

Author

Skålén, Per.

Preferred Shelf Number

ONLINE

Electronic Access

Click here to view

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Online Library~1

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38.

Cover image for Service science

Service science

Service science

Author

Daskin, Mark S., 1952-

Preferred Shelf Number

ONLINE

Electronic Access

Click here to view book
Wiley InterScience http://dx.doi.org/10.1002/9780470877876
http://site.ebrary.com/lib/alltitles/Doc?id=10488529
http://swb.eblib.com/patron/FullRecord.aspx?p=698873

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39.

Cover image for Service systems management and engineering creating strategic differentiation and operational excellence

Service systems management and engineering creating strategic differentiation and operational excellence

Service systems management and engineering creating strategic differentiation and operational excellence

Author

Chang, C. M. (Ching Ming), 1935- Wiley InterScience (Online service)

Preferred Shelf Number

ONLINE

Electronic Access

John Wiley http://dx.doi.org/10.1002/9780470900208

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40.

Cover image for Working bodies interactive service employment and workplace identities

Working bodies interactive service employment and workplace identities

Working bodies interactive service employment and workplace identities

Author

McDowell, Linda, 1949- Wiley InterScience (Online service)

Preferred Shelf Number

ONLINE

Electronic Access

John Wiley http://dx.doi.org/10.1002/9781444310214

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Online Library~1

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41.

Cover image for Services marketing : integrating customer focus across the firm

Services marketing : integrating customer focus across the firm

Services marketing : integrating customer focus across the firm

Author

Zeithaml, Valarie A. Bitner, Mary Jo. Gremler, Dwayne D.

Preferred Shelf Number

HD9980.5 Z45 2009

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Beytepe Library~1

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42.

Cover image for Industrial safety and health for goods and materials services

Industrial safety and health for goods and materials services

Industrial safety and health for goods and materials services

Author

Reese, Charles D.

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ONLINE

Electronic Access

Distributed by publisher. Purchase or institutional license may be required for access.

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43.

Cover image for Industrial safety and health for people oriented services

Industrial safety and health for people oriented services

Industrial safety and health for people oriented services

Author

Reese, Charles D.

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ONLINE

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44.

Cover image for Industrial safety and health for infrastructure services

Industrial safety and health for infrastructure services

Industrial safety and health for infrastructure services

Author

Reese, Charles D.

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45.

Cover image for Industrial safety and health for administrative services

Industrial safety and health for administrative services

Industrial safety and health for administrative services

Author

Reese, Charles D.

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46.

Cover image for Opening Markets for Trade in Services Countries and Sectors in Bilateral and WTO Negotiations

Opening Markets for Trade in Services Countries and Sectors in Bilateral and WTO Negotiations

Opening Markets for Trade in Services Countries and Sectors in Bilateral and WTO Negotiations

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Marchetti, Juan A.. Roy, Martin.

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Access by subscription

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47.

Cover image for GATS and the Regulation of International Trade in Services World Trade Forum

GATS and the Regulation of International Trade in Services World Trade Forum

GATS and the Regulation of International Trade in Services World Trade Forum

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Panizzon, Marion. Pohl, Nicole. Sauvé, Pierre.

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48.

Cover image for Managing service operations design and implementation

Managing service operations design and implementation

Managing service operations design and implementation

Author

Hollins, Bill. Shinkins, Sadie.

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ONLINE(368807.1)

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SAGE knowledge http://sk.sagepub.com/books/managing-service-operations

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