Limit Search Results
Author
SpringerLink (Online service)
(4)
Gallo, Carmine.
(3)
Wiley InterScience (Online service)
(3)
Donnelly, Ray.
(2)
Gschwandtner, Gerhard.
(2)
Language
English
(124)
Publication Date
-
Subject
Customer relations.
(82)
Customer relations -- Management.
(22)
Consumer satisfaction.
(19)
Customer services.
(14)
BUSINESS & ECONOMICS / Customer Service
(13)
Material Type
Shelf Location
Switch to list view
Switch to thumbnail view
Select an Action
124 Results Found Subscribe to search results
000000000000DEFAULT
Print
13. 
Cover image for Augmented customer strategy : CRM in the digital age
Augmented customer strategy : CRM in the digital age
Author 
N'Goala, Gilles, editor. Pez-Pérard, Virginie, editor. Prim-Allaz, Isabelle, editor.
Preferred Shelf Number 
HF5415.5
Electronic Access 
https://onlinelibrary.wiley.com/doi/book/10.1002/9781119618324
Format: 
Availability 
Online Library~1
Available:
Copies:
14. 
Cover image for Optimizing millennial consumer engagement with mood analysis
Optimizing millennial consumer engagement with mood analysis
Author 
Dasgupta, Sabyasachi, 1982- editor. Grover, Priya, 1974- editor. IGI Global, publisher.
Preferred Shelf Number 
ONLINE
Electronic Access 
Chapter PDFs via platform: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-5690-9
Format: 
Availability 
Online Library~1
Available:
Copies:
15. 
Cover image for Proceedings of the 7th International Conference on Kansei Engineering and Emotion Research 2018 KEER 2018, 19-22 March 2018, Kuching, Sarawak, Malaysia
Proceedings of the 7th International Conference on Kansei Engineering and Emotion Research 2018 KEER 2018, 19-22 March 2018, Kuching, Sarawak, Malaysia
Author 
Lokman, Anitawati Mohd. editor. Yamanaka, Toshimasa. editor. Lévy, Pierre. editor. Chen, Kuohsiang. editor. Koyama, Shinichi. editor.
Preferred Shelf Number 
ONLINE
Electronic Access 
https://doi.org/10.1007/978-981-10-8612-0
Format: 
Availability 
Online Library~1
Available:
Copies:
16. 
Cover image for The V-model of service quality : an exploration of African customer service delivery metrics
The V-model of service quality : an exploration of African customer service delivery metrics
Author 
Whyte, Grafton, author.
Preferred Shelf Number 
ONLINE
Electronic Access 
https://www.emerald.com/insight/publication/doi/10.1108/9781787696037
Format: 
Availability 
Online Library~1
Available:
Copies:
17. 
Cover image for Customer experience innovation : how to get a lasting market edge
Customer experience innovation : how to get a lasting market edge
Author 
Dew, Robert, author. Allen, Cyrus, author.
Preferred Shelf Number 
ONLINE
Electronic Access 
https://www.emerald.com/insight/publication/doi/10.1108/9781787547865
Format: 
Availability 
Online Library~1
Available:
Copies:
18. 
Cover image for Emotional Engineering, Vol.5
Emotional Engineering, Vol.5
Author 
Fukuda, Shuichi. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE
Electronic Access 
https://doi.org/10.1007/978-3-319-53195-3
Format: 
Availability 
Online Library~1
Available:
Copies:
19. 
Cover image for Agents and Data Mining Interaction 10th International Workshop, ADMI 2014, Paris, France, May 5-9, 2014, Revised Selected Papers
Agents and Data Mining Interaction 10th International Workshop, ADMI 2014, Paris, France, May 5-9, 2014, Revised Selected Papers
Author 
Cao, Longbing. editor. Zeng, Yifeng. editor. An, Bo. editor. Symeonidis, Andreas L. editor. Gorodetsky, Vladimir. editor.
Preferred Shelf Number 
ONLINE
Electronic Access 
https://doi.org/10.1007/978-3-319-20230-3
Format: 
Availability 
Online Library~1
Available:
Copies:
20. 
Cover image for Mistreatment in organizations
Mistreatment in organizations
Author 
Perrewe, Pamela L. Halbesleben, Jonathon R. B. Rosen, Christopher C.
Preferred Shelf Number 
ONLINE
Electronic Access 
https://www.emerald.com/insight/publication/doi/10.1108/S1479-3555201513
Format: 
Availability 
Online Library~1
Available:
Copies:
21. 
Cover image for Enhancing Synergies in a Collaborative Environment
Enhancing Synergies in a Collaborative Environment
Author 
Cortés, Pablo. editor. Maeso-González, Elvira. editor. Escudero-Santana, Alejandro. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE
Electronic Access 
https://doi.org/10.1007/978-3-319-14078-0
Format: 
Availability 
Online Library~1
Available:
Copies:
22. 
Cover image for Implementing SAP CRM : the guide for business and technology managers
Implementing SAP CRM : the guide for business and technology managers
Author 
Kale, Vivek, author.
Preferred Shelf Number 
HF5415.5 .K35 2015
Electronic Access 
Click here to view.
Format: 
Availability 
Online Library~1
Available:
Copies:
23. 
Cover image for Customer's new voice : extreme relevancy and experience through volunteered customer information
Customer's new voice : extreme relevancy and experience through volunteered customer information
Author 
McKean, John, 1956-
Preferred Shelf Number 
ONLINE(342158.1)
Electronic Access 
ebrary An electronic book accessible through the World Wide Web; click to view
John Wiley http://dx.doi.org/10.1002/9781119017097
Format: 
Availability 
Online Library~1
Available:
Copies:
24. 
Cover image for Analytics and dynamic customer strategy : big profits from big data
Analytics and dynamic customer strategy : big profits from big data
Author 
Tanner, John F.
Preferred Shelf Number 
ONLINE(342033.1)
Electronic Access 
ebrary An electronic book accessible through the World Wide Web; click to view
Cover image http://catalogimages.wiley.com/images/db/jimages/9781118905739.jpg
Ebook Library http://public.eblib.com/choice/publicfullrecord.aspx?p=1715408
John Wiley http://dx.doi.org/10.1002/9781118919767
MyiLibrary http://www.myilibrary.com?id=620543
Format: 
Availability 
Online Library~1
Available:
Copies:
Select an Action