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Gallo, Carmine.

(3)

Wiley InterScience (Online service)

(3)

Acuner, Şebnem Akın.

(2)

Aktepe , Cemalettin

(2)

(2)

Conway, A. (Anthony)

(2)

(2)

Gschwandtner, Gerhard.

(2)

IGI Global, publisher.

(2)

James, Janice (Janice Sue)

(2)

(2)

Richardson, Linda, 1944-

(2)

(2)

SpringerLink (Online service)

(2)

(2)

(2)

Ahoy, Christopher K.

(1)

(1)

Alagöz, Selda Başaran.

(1)

Allen, Cyrus, author.

(1)

Allen, Mark, 1953-

(1)

An, Bo. editor.

(1)

Anadolu Üniversitesi.

(1)

Anderson, Kristin, 1962-

(1)

Anderson, Matt.

(1)

(1)

Azevedo, Abaet�e de.

(1)

Baron, Steve (J. Steve)

(1)

(1)

Basha, S. Muzamil, 1986- editor.

(1)

Başal, Murat, yazar.

(1)

(1)

Bennett, Anthony G.

(1)

Bergheim, Laura, 1962-

(1)

(1)

Berson, Alex. Master data management and customer data integration for a global enterprise.

(1)

Bink, Audrey J. M.

(1)

Bloom, Robert H.

(1)

Bowden, Mark, 1970-

(1)

Brandon, P. S. (Peter S.)

(1)

Braun, Theresa.

(1)

Breazeale, Michael, 1964-

(1)

Brennan, Charles D.

(1)

(1)

Bueno, Bolivar J.

(1)

Buttle, Francis.

(1)

Cao, Longbing. editor.

(1)

Capodagli, Bill, 1948-

(1)

Carroll, Brian J. (Brian James), 1970-

(1)

Cervo, Dalton, 1967-

(1)

Chan, Albert P. C.

(1)

Chan, Daniel W. M.

(1)

Chen, Kuohsiang. editor.

(1)

Chinyio, E. (Ezekiel)

(1)

Chorafas, Dimitris N.

(1)

Chorianopoulos, Antonios.

(1)

Coenen, Frans. editor.

(1)

(1)

Daneshmand, Mahmoud

(1)

Dasgupta, Sabyasachi, 1982- editor.

(1)

Dew, Robert, author.

(1)

Dubov, Lawrence.

(1)

(1)

Ehrlich, Evelyn, 1950-

(1)

Enginkaya, Ebru.

(1)

Eren-Erdoğmuş, İrem.

(1)

(1)

Fanelli, Duke, 1954-

(1)

Ferreira, Sueli Mara Soares Pinto, ed.

(1)

Fetscherin, Marc.

(1)

(1)

Forrester, Duane.

(1)

Fournier, Susan.

(1)

Gayeski, Diane M. (Diane Mary), 1953-

(1)

(1)

George, Michael L.

(1)

Gilbreath, Bob.

(1)

Gledhill, Michelle.

(1)

Gorodetsky, Vladimir. editor.

(1)

Grover, Priya, 1974- editor.

(1)

Gupta, Sunil, 1958-

(1)

Gülsoy, Tanses Yasemin.

(1)

Halbesleben, Jonathon R. B.

(1)

Halligan, Brian.

(1)

Hayzlett, Jeffrey W.

(1)

Hildebrand, Volker.

(1)

(1)

Hodge, Richard.

(1)

IFLA Satellite Meeting (2004 : Säao Paulo, Brasil)

(1)

(1)

Jackson, Lynn, 1955-

(1)

Jaffe, Joseph, 1970-

(1)

Kale, Vivek, author.

(1)

(1)

(1)

Keiningham, Timothy L.

(1)

(1)

Knapp, Duane E.

(1)

Koyama, Shinichi. editor.

(1)

Krishnan, M. S. (Mayuram S.)

(1)

Kruger, Elizabeth Rush.

(1)

(1)

Kumar, V., 1957-

(1)

Kırcova, İbrahim

(1)

Lehmann, Donald R., ort. yaz.

(1)

Lemon, Katherine N. (Katherine Newell)

(1)

Lewis, Mike, 1975-

(1)

(1)

Lokman, Anitawati Mohd. editor.

(1)

(1)

(1)

Lucas, Robert W.

(1)

Lévy, Pierre. editor.

(1)

Macdivitt, Harry.

(1)

(1)

McKean, John, 1956-

(1)

(1)

(1)

Mychals, Brandy.

(1)

O'Donovan, Brendan.

(1)

Olomolaiye, Paul O.

(1)

Oodan, Antony P.

(1)

Pazarlama ve Pazarlama Araştırmaları Derneği.

(1)

Pearson, Timothy R.

(1)

(1)

Perrewe, Pamela L.

(1)

Petersen, J. Andrew.

(1)

Pomeranz, Ricardo.

(1)

Prahalad, C. K.

(1)

Pritchard, Valerie.

(1)

Rajput, Dharmendra Singh, 1985- editor.

(1)

Ralph, Daniel, ed.

(1)

Reinartz, W.J. (Werner J.), joint author.

(1)

Rickenbacher, Colleen A.

(1)

(1)

(1)

Rosen, Christopher C.

(1)

Rust, Roland T.

(1)

Sanders, Dan J.

(1)

Savard, Rejean, 1950-, ed.

(1)

Savolaine, Catherine G.

(1)

Scannell, Edward E.

(1)

Schachter, Lou.

(1)

Schiffman, Stephan.

(1)

ScienceDirect (Online service)

(1)

Searby, Stephen, ed.

(1)

Seddon, John, 1952-

(1)

Shah, Dharmesh, 1967-

(1)

Sharp, Duane E.

(1)

Sheth, Jagdish N.

(1)

Sisodia, Rajendra.

(1)

(1)

Sobel, Andrew, 1955-

(1)

Solomon, Michael R.

(1)

Soudagar, Reza.

(1)

Spinelli, Stephen.

(1)

(1)

Sugiyama, Kotaro.

(1)

Symeonidis, Andreas L. editor.

(1)

Südaş, Hatice Doğan

(1)

Talburt, John R.

(1)

Tanner, John F.

(1)

Thakur, Ramjeevan Singh, 1974- editor.

(1)

Timmons, Jeffry A.

(1)

Timmons, Jeffry A. Business plans that work.

(1)

Tiwana, Amrit, 1974-

(1)

Tor-Kadıoğlu, Cansu.

(1)

Tsiptsis, Konstantinos.

(1)

Ulusal Pazarlama Kongresi (20. : 2015 : Eskişehir)

(1)

(1)

Watson-Hemphill, Kimberly.

(1)

Weiss, Alan, 1946-

(1)

Whyte, Grafton, author.

(1)

Wilkinson, Mike, 1953-

(1)

(1)

Yalçın Güleç, Funda.

(1)

Yamanaka, Toshimasa. editor.

(1)

Yeung, John F. Y.

(1)

(1)

Yu, Philip S. editor.

(1)

Zacharakis, Andrew.

(1)

Zeithaml, Valarie A.

(1)

Zeng, Yifeng. editor.

(1)

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(1)

Çetinkaya, Selin, çev.

(1)

Önce, Asım Günal

(1)

(1)

(1)

Language

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Publication Date

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(38)

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(9)

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(3)

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(1)

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(1)

(1)

(1)

(1)

(1)

Subject

Customer relations.

(69)

Customer relations -- Management.

(24)

Consumer satisfaction.

(16)

Customer services.

(11)

Relationship marketing.

(11)

Success in business.

(10)

(8)

Branding (Marketing)

(7)

Customer loyalty.

(7)

Müşteri ilişkileri -- Yönetim.

(7)

Internet marketing.

(6)

Creative ability in business.

(5)

(5)

(5)

Müşteri ilişkileri.

(5)

Online social networks.

(5)

Strategic planning.

(5)

Business planning.

(4)

Business referrals.

(4)

Electronic books.

(4)

(4)

Müşteri ilişkileri -- Yönetim

(4)

Sales management.

(4)

(3)

Business communication.

(3)

Business networks.

(3)

Consumer behavior.

(3)

Creative thinking.

(3)

Customer relations -- Case studies.

(3)

Customer relations -- Data processing.

(3)

Customer relations -- Management

(3)

Customer relations -- Management -- Data processing.

(3)

Customer relations -- Psychological aspects.

(3)

Entrepreneurship.

(3)

Internet marketing

(3)

Interpersonal communication.

(3)

Knowledge management.

(3)

Management -- Social aspects.

(3)

Marketing -- Management.

(3)

(3)

Organizational change -- Management.

(3)

Social media -- Economic aspects

(3)

Social media -- Economic aspects.

(3)

Bilgi teknolojisi -- Yönetim

(2)

Brand name products.

(2)

Business logistics.

(2)

Communication in management.

(2)

(2)

Corporate culture.

(2)

Corporations -- Growth.

(2)

Customer relations -- Management -- Congresses.

(2)

Data integration (Computer science)

(2)

(2)

Data warehousing.

(2)

Decision making.

(2)

Electronic commerce.

(2)

Information technology -- Management

(2)

Information technology -- Management.

(2)

(2)

Interpersonal relations.

(2)

Management information systems -- Case studies.

(2)

Management information systems.

(2)

Müşteri ilişkileri -- Yönetim -- Kongreler.

(2)

New products -- Management -- Case studies.

(2)

Nonverbal communication.

(2)

Organizational effectiveness.

(2)

Performance -- Management.

(2)

Sales promotion.

(2)

Selling -- Psychological aspects.

(2)

Social responsibility of business.

(2)

Sosyal medya -- Ekonomik yönler

(2)

Technological innovations.

(2)

User interfaces (Computer systems) -- Case studies.

(2)

İlgili pazarlama.

(2)

İnternet pazarlama

(2)

Advertising -- Case studies.

(1)

Advertising agencies -- Japan -- Management.

(1)

Apple Computer, Inc.

(1)

(1)

Bilgi hizmetleri -- Pazarlama -- Kongreler.

(1)

Bilgi teknolojisi -- Yönetim.

(1)

(1)

Brand loyalty -- Case studies.

(1)

(1)

Brand name products -- Marketing.

(1)

Branding (Marketing) -- Case studies.

(1)

Building -- Technological innovations.

(1)

Business -- Data processing -- Security measures.

(1)

Business -- Data processing.

(1)

Business enterprises -- Computer networks.

(1)

Business ethics -- Case studies.

(1)

Business ethics -- Handbooks, manuals, etc.

(1)

Business logistics -- Case studies.

(1)

Business meetings -- Handbooks, manuals, etc.

(1)

BİLGİ YÖNETİMİ.

(1)

(1)

Communication in marketing -- Case studies.

(1)

Communication in marketing.

(1)

Communication in organizations.

(1)

Compensation management -- Handbooks, manuals, etc.

(1)

(1)

Construction industry -- Customer services.

(1)

Construction industry.

(1)

Consumer behavior -- Case studies.

(1)

Consumer behavior -- Cross-cultural studies.

(1)

Consumer complaints.

(1)

Consumer profiling.

(1)

Consumer satisfaction -- Psychological aspects.

(1)

Consumers -- Professional relationships.

(1)

Consumers -- Public opinion.

(1)

Consumers' preferences.

(1)

(1)

(1)

Cultural relations.

(1)

Customer relations -- Africa -- Management.

(1)

Customer relations -- Data processing -- Handbooks, manuals, etc.

(1)

Customer relations -- Management -- Computer programs.

(1)

Customer relations -- Management -- Statistical models.

(1)

Customer relations--Management.

(1)

Customer relations-Management.

(1)

Customer services -- Africa.

(1)

Customer services -- Data processing.

(1)

Customer services -- Evaluation.

(1)

Customer services -- Management.

(1)

Customer services -- Technological innovations.

(1)

Data protection.

(1)

Database marketing.

(1)

Decision making -- Moral and ethical aspects -- Case studies.

(1)

Delivery of goods -- Management -- Case studies.

(1)

(1)

Diffusion of innovations.

(1)

Direct marketing -- Case studies.

(1)

Discourse analysis -- Data processing.

(1)

Disney, Walt, 1901-1966.

(1)

ELEKTRONİK TİCARET.

(1)

(1)

Electronic commerce -- Case studies.

(1)

Electronic publishing.

(1)

Emotional intelligence.

(1)

(1)

Employee motivation -- Handbooks, manuals, etc.

(1)

Employee motivation.

(1)

Employee selection.

(1)

Employees -- Abuse of.

(1)

Employees -- Coaching of -- Handbooks, manuals, etc.

(1)

Employees -- Recruiting.

(1)

Employees -- Training of.

(1)

Employment tests.

(1)

Engineering design.

(1)

Engineering economy.

(1)

(1)

Facebook (Electronic resource)

(1)

Financial planners -- Marketing.

(1)

Financial services industry -- Computer network resources.

(1)

Financial services industry -- United States -- Marketing.

(1)

(1)

Group problem solving.

(1)

Human engineering.

(1)

Incentive awards -- Handbooks, manuals, etc.

(1)

Industrial management.

(1)

Industrial procurement -- Case studies.

(1)

Information resources management.

(1)

Information services -- Marketing -- Congresses.

(1)

Intellectual capital.

(1)

Intercultural communication.

(1)

International business enterprises -- Management.

(1)

Internet access for library users -- Congresses.

(1)

Internet advertising.

(1)

Internet marketing -- Social aspects.

(1)

(1)

Jobs, Steve, 1955-2011.

(1)

Kroc, Ray, 1902-1984.

(1)

Kullanıcı arayüzleri (Bilgisayar sistemleri) -- Vaka çalışmaları.

(1)

Kütüphaneler -- Halk ilişkileri -- Kongreler.

(1)

Leadership -- Handbooks, manuals, etc.

(1)

Libraries -- Public relations -- Congresses.

(1)

Location-based services.

(1)

Management games.

(1)

(1)

Markalı ürünler -- Pazarlama.

(1)

(1)

Marketing -- Blogs.

(1)

Marketing -- Case studies.

(1)

Marketing -- Congresses.

(1)

Marketing -- Customer relations.

(1)

Marketing -- Management -- Examinations -- Study guides.

(1)

Marketing -- Planning.

(1)

Marketing -- Social aspects.

(1)

Marketing research -- Case studies.

(1)

McDonald's Corporation -- Management.

(1)

McDonald's Corporation.

(1)

(1)

Mission statements.

(1)

Mobile communication systems.

(1)

Mobile computing.

(1)

MÜŞTERİ İLİŞKİLERİ.

(1)

Müşteri hizmetleri.

(1)

Müşteri ilişkileri -- Vaka çalışmaları.

(1)

Müşteri sadakati.

(1)

Müşteri İlişkileri.

(1)

Material Type

Shelf Location

Beytepe General Collection

Electronic Library

Sosyal Bilimler Genel Koleksiyon

Library

Beytepe Library

Social Sciences Library

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49.

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Customer relationship management

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Anderson, Kristin, 1962- Kerr, Carol.

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Cover image for The inside advantage the strategy that unlocks the hidden growth in your business

The inside advantage the strategy that unlocks the hidden growth in your business

The inside advantage the strategy that unlocks the hidden growth in your business

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Bloom, Robert H. Conti, Dave.

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The innovation secrets of Steve Jobs insanely different : principles for breakthrough success

The innovation secrets of Steve Jobs insanely different : principles for breakthrough success

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Gallo, Carmine.

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Built to serve how to drive the bottom line with people-first practices

Built to serve how to drive the bottom line with people-first practices

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Sanders, Dan J.

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The Disney way harnessing the management secrets of Disney in your company

The Disney way harnessing the management secrets of Disney in your company

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Capodagli, Bill, 1948- Jackson, Lynn, 1955-

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Cover image for Everything I know about business I learned at McDonald's the 7 leadership principles that drive break out success

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Facella, Paul. Genn, Adina M.

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Fast innovation achieving superior differentiation, speed to market, and increased profitability

Fast innovation achieving superior differentiation, speed to market, and increased profitability

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George, Michael L. Works, James. Watson-Hemphill, Kimberly.

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Cover image for The new age of innovation driving cocreated value through global networks

The new age of innovation driving cocreated value through global networks

The new age of innovation driving cocreated value through global networks

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Prahalad, C. K. Krishnan, M. S. (Mayuram S.)

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Cover image for 25 toughest sales objections (and how to overcome them) surefire techniques for conquering any resistance and closing the deal

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Likeable social media how to delight your customers, create an irresistible brand, and be generally amazing on Facebook (& other social networks)

Likeable social media how to delight your customers, create an irresistible brand, and be generally amazing on Facebook (& other social networks)

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The old rules of marketing are dead the 6 new rules to reinvent your brand & reigniting your business

The old rules of marketing are dead the 6 new rules to reinvent your brand & reigniting your business

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