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1. 
Cover image for Service systems management and engineering creating strategic differentiation and operational excellence
Service systems management and engineering creating strategic differentiation and operational excellence
Author 
Chang, C. M. (Ching Ming), 1935- Wiley InterScience (Online service)
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ONLINE
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John Wiley http://dx.doi.org/10.1002/9780470900208
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2. 
Cover image for Service science
Service science
Author 
Daskin, Mark S., 1952-
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Wiley InterScience http://dx.doi.org/10.1002/9780470877876
http://site.ebrary.com/lib/alltitles/Doc?id=10488529
http://swb.eblib.com/patron/FullRecord.aspx?p=698873
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3. 
Cover image for Dama : stratejik hizmet yönetimi modeli
Dama : stratejik hizmet yönetimi modeli
Author 
Şentürk, Burçak.
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HD 9980.5 S46 2010
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4. 
Cover image for Managing service firms the power of managerial marketing
Managing service firms the power of managerial marketing
Author 
Skålén, Per.
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5. 
Cover image for Quality a critical introduction
Quality a critical introduction
Author 
Beckford, John, 1958-
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6. 
Cover image for Labour market segmentation in Malaysian services
Labour market segmentation in Malaysian services
Author 
Khong, How Ling. Jomo K. S. (Jomo Kwame Sundaram) Project Muse.
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ONLINE
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7. 
Cover image for Introduction to service engineering
Introduction to service engineering
Author 
Salvendy, Gavriel, 1938- Karwowski, Waldemar, 1953- Wiley InterScience (Online service)
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ONLINE
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John Wiley http://dx.doi.org/10.1002/9780470569627
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8. 
Cover image for Slip, trip, and fall prevention : a practical handbook
Slip, trip, and fall prevention : a practical handbook
Author 
Di Pilla, Steven., author. Di Pilla, Steven. Slip and fall prevention.
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T55 .D565 2010
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9. 
Cover image for Industrial biotechnology sustainable growth and economic success
Industrial biotechnology sustainable growth and economic success
Author 
Soetaert, Wim. Vandamme, Erick J., 1943-
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ONLINE
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EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=319788
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10. 
Cover image for Industrial safety and health for goods and materials services
Industrial safety and health for goods and materials services
Author 
Reese, Charles D., author.
Preferred Shelf Number 
HD7269 .S452 U6742 2009
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11. 
Cover image for Industrial safety and health for infrastructure services
Industrial safety and health for infrastructure services
Author 
Reese, Charles D., author.
Preferred Shelf Number 
HD7269 .S452 U6743 2009
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12. 
Cover image for Industrial safety and health for people oriented services
Industrial safety and health for people oriented services
Author 
Reese, Charles D., author.
Preferred Shelf Number 
HD7269 .S452 U6744 2009
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