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1. 
Cover image for Key account management excellence in pharma & medtech
Key account management excellence in pharma & medtech
Author 
Moorman, Mike, editor.
Preferred Shelf Number 
HD9665.5
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9781003226512
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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2. 
Cover image for Facilities manager's desk reference
Facilities manager's desk reference
Author 
Wiggins, Jane M., author.
Preferred Shelf Number 
TS155 .W536 2021
Electronic Access 
https://onlinelibrary.wiley.com/doi/book/10.1002/9781119633624
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3. 
Cover image for Smart grid and enabling technologies
Smart grid and enabling technologies
Author 
Refaat, Shady S., author. Ellabban, Omar, author. Bayhan, Sertac, author. Abu-Rub, Haithem, author. Blaabjerg, Frede, author.
Preferred Shelf Number 
TK3105
Electronic Access 
https://onlinelibrary.wiley.com/doi/book/10.1002/9781119422464
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4. 
Cover image for Artificial intelligence for asset management and investment : a strategic perspective
Artificial intelligence for asset management and investment : a strategic perspective
Author 
Naqvi, Al, author. John Wiley & Sons, Ltd., publisher.
Preferred Shelf Number 
HG4529.5 .N37 2021
Electronic Access 
https://onlinelibrary.wiley.com/doi/book/10.1002/9781119601838
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5. 
Cover image for Better customer service : simple rules you can apply today
Better customer service : simple rules you can apply today
Author 
Brewer, Edward C., 1960- author. Holmes, Terence L., author.
Preferred Shelf Number 
HF5415.5
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9781003163763
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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6. 
Cover image for Operational excellence : breakthrough strategies for improving customer experience and productivity
Operational excellence : breakthrough strategies for improving customer experience and productivity
Author 
Martin, James W. (James William), 1952- author.
Preferred Shelf Number 
TS156.17 .S59 M37 2021
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9781003045250
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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7. 
Cover image for Hizmet pazarlaması
Hizmet pazarlaması
Author 
İslamoğlu, A. Hamdi. Aydın, Kenan.
Preferred Shelf Number 
HD9980.5 I85 2020
Format: 
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8. 
Cover image for Customer service management in Africa : a strategic and operational perspective
Customer service management in Africa : a strategic and operational perspective
Author 
Hinson, Robert (Robert Ebo), editor. Adeola, Ogechi, editor, author. Lituchy, Terri R., editor. Amartey, Abednego Feehi Okoe, editor.
Preferred Shelf Number 
HF5415.5
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9780429031342
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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9. 
Cover image for Defining, measuring and managing consumer experiences
Defining, measuring and managing consumer experiences
Author 
Sorrentino, Annarita, author.
Preferred Shelf Number 
HF5415.32 .S67 2020 EB
Electronic Access 
Taylor & Francis https://www.taylorfrancis.com/books/9781003037347
OCLC metadata license agreement http://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
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10. 
Cover image for SQL server database programming with visual basic.net : concepts, designs and implementations
SQL server database programming with visual basic.net : concepts, designs and implementations
Author 
Bai, Ying, 1956- author.
Preferred Shelf Number 
QA76.9 .C55 S65 2020
Electronic Access 
https://onlinelibrary.wiley.com/doi/book/10.1002/9781119608493
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11. 
Cover image for Internet of augmented Me, I. AM : empowering innovation for a new sustainable future
Internet of augmented Me, I. AM : empowering innovation for a new sustainable future
Author 
Duvaut, Patrick. Dalloz, Xavier. Menga, David. Koehl, P. F.‏ ‎ (Pierre-François) Chriqui, Vidal.
Preferred Shelf Number 
QA76.9 .A94
Electronic Access 
https://onlinelibrary.wiley.com/doi/book/10.1002/9781119779902
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12. 
Cover image for Queueing theory. 2, Advanced trends
Queueing theory. 2, Advanced trends
Author 
Anisimov, V. I. (Vladimir Ilʹich) Limnios, N. (Nikolaos)
Preferred Shelf Number 
QA274.8
Electronic Access 
https://onlinelibrary.wiley.com/doi/book/10.1002/9781119755234
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