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49. 
Cover image for Take your sales to the next level advanced skills to build stronger relationships and close more deals
Take your sales to the next level advanced skills to build stronger relationships and close more deals
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Brennan, Charles D.
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50. 
Cover image for Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketing
Customer obsession how to acquire, retain, and grow customers in the new age of relationship marketing
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Azevedo, Abaet�e de. Pomeranz, Ricardo.
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51. 
Cover image for Customer-driven operations aligning quality tools and business processes for customer excellence
Customer-driven operations aligning quality tools and business processes for customer excellence
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Ahoy, Christopher K.
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52. 
Cover image for The Brandpromise how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!
The Brandpromise how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!
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Knapp, Duane E.
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53. 
Cover image for The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success
The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success
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Hodge, Richard. Schachter, Lou.
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54. 
Cover image for Stop telling, start selling how to use customer-focused dialogue to close sales
Stop telling, start selling how to use customer-focused dialogue to close sales
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Richardson, Linda, 1944-
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55. 
Cover image for Voice of the customer capture and analysis
Voice of the customer capture and analysis
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Yang, Kai.
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56. 
Cover image for Master data management and data governance
Master data management and data governance
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Berson, Alex. Dubov, Lawrence. Berson, Alex. Master data management and customer data integration for a global enterprise.
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57. 
Cover image for Flip the funnel how to use existing customers to gain new ones
Flip the funnel how to use existing customers to gain new ones
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Jaffe, Joseph, 1970-
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58. 
Cover image for Introduction to service engineering
Introduction to service engineering
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Salvendy, Gavriel, 1938- Karwowski, Waldemar, 1953- Wiley InterScience (Online service)
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John Wiley http://dx.doi.org/10.1002/9780470569627
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59. 
Cover image for QoS enabled networks tools and foundations
QoS enabled networks tools and foundations
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Barreiros, Miguel, 1977- Lundqvist, Peter, 1968- Wiley InterScience (Online service)
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John Wiley http://dx.doi.org/10.1002/9780470976814
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60. 
Cover image for Clients driving innovation
Clients driving innovation
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Brandon, P. S. (Peter S.) Lu, Shu-Ling. Wiley InterScience (Online service)
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John Wiley http://dx.doi.org/10.1002/9781444301342
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