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49. 
Cover image for Stop telling, start selling how to use customer-focused dialogue to close sales
Stop telling, start selling how to use customer-focused dialogue to close sales
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Richardson, Linda, 1944-
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50. 
Cover image for Please every customer delivering stellar customer service across cultures
Please every customer delivering stellar customer service across cultures
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Lucas, Robert W.
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51. 
Cover image for The ten demandments rules to live by in the age of the demanding consumer
The ten demandments rules to live by in the age of the demanding consumer
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Mooney, Kelly. Bergheim, Laura, 1962-
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52. 
Cover image for Customer-driven operations aligning quality tools and business processes for customer excellence
Customer-driven operations aligning quality tools and business processes for customer excellence
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Ahoy, Christopher K.
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53. 
Cover image for Modern analysis of customer surveys with applications using R
Modern analysis of customer surveys with applications using R
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Kenett, Ron. Salini, Silvia. Wiley InterScience (Online service)
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Wiley InterScience An electronic book accessible through the World Wide Web; click for information
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54. 
Cover image for Construction stakeholder management
Construction stakeholder management
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Chinyio, E. (Ezekiel) Olomolaiye, Paul O. Wiley InterScience (Online service)
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John Wiley http://dx.doi.org/10.1002/9781444315349
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55. 
Cover image for CIM revision cards delivering customer value
CIM revision cards delivering customer value
Author 
Donnelly, Ray.
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56. 
Cover image for Strategic marketing for health care organizations building a customer-driven health system
Strategic marketing for health care organizations building a customer-driven health system
Author 
Kotler, Philip. Shalowitz, Joel, 1953- Stevens, Robert J. (Robert John), 1955-
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EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=225560
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57. 
Cover image for Clients driving innovation
Clients driving innovation
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Brandon, P. S. (Peter S.) Lu, Shu-Ling. Wiley InterScience (Online service)
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John Wiley http://dx.doi.org/10.1002/9781444301342
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58. 
Cover image for The seven lost secrets of success million dollar ideas of Bruce Barton, America's forgotten genius
The seven lost secrets of success million dollar ideas of Bruce Barton, America's forgotten genius
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Vitale, Joe, 1953-
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Wiley InterScience An electronic book accessible through the World Wide Web; click for information
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MyiLibrary, Table of contents http://www.myilibrary.com?id=138131&ref=toc
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0739/2007012417-b.html
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59. 
Cover image for The customer century : lessons from world-class companies in integrated marketing and communications
The customer century : lessons from world-class companies in integrated marketing and communications
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Gr©¿℗œnstedt, Anders.
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60. 
Cover image for Service quality new directions in theory and practice
Service quality new directions in theory and practice
Author 
Rust, Roland T. Oliver, Richard L., 1945-
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SAGE knowledge http://sk.sagepub.com/books/service-quality
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