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Bauer, Hans H. editor. Bryant, Melchior D. editor. Dirks, Thorsten. editor. SpringerLink (Online service)
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Poth, Ludwig G. author. Poth, Gudrun S. author. Pradel, Marcus. author. SpringerLink (Online service)
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Silver, Lawrence S., 1948- Wrenn, Bruce. Marketing research.
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Maclaran, Pauline.
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Miles, Christopher, 1967-
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McKee, Frank.
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Segbers, Robin.
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Baron, Steve (J. Steve) Conway, A. (Anthony) Warnaby, Gary.
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SAGE knowledge http://sk.sagepub.com/books/relationship-marketing
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Donnelly, Ray. Harrison, Graham, 1954- Megicks, Phil.
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Blattberg, Robert C. author. Kim, Byung-Do. author. Neslin, Scott A. author. SpringerLink (Online service)
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Cooper, Scott W. Grutzner, Fritz. Cooper, Birk.
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Russell, Inge, 1947-
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ScienceDirect http://www.sciencedirect.com/science/book/9780126692020
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