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Delle Fave, Antonella. author. Massimini, Fausto. author. Bassi, Marta. author. SpringerLink (Online service)
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Ho, Lok-sang, author.
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Donaldson, Stewart I., author. Cabrera, Vicki, author.
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Gussak, David, editor. Rosal, Marcia L., editor.
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Burke, Jolanta, author. Dunne, Pádraic J., author. Byrne, Elaine, author. O'Boyle, Ciaran A., author.
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Reddy, K. Jayasankara, author.
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Reichenberg, Monica, editor. Swärd, Ann-Katrin, 1950- editor. Shipton, Catherine, 1976- editor.
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Uka, Fitim, author
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Latham, Kiersten Fourshé, editor. Cowan, Brenda, editor.
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Koci, Jana, author. Donaldson, Stewart I. (Stewart Ian), author.
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Simmons, Wayne (Customer experience expert), author. DeWitt, Tom (Director), author.
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Lemon, Narelle, editor. Harju-Luukkainen, Heidi, 1977- editor. Garvis, Susanne, editor.
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