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Alfnes, Erlend. editor.

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Chi, Maomao. editor.

(2)

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(2)

Richardson, Linda, 1944-

(2)

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(2)

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(2)

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(1)

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(1)

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Clark, Timothy R., 1964-

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Corn, Joseph J.

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Covey, Stephen R.

(1)

(1)

Daly, John A. (John Augustine), 1952- author.

(1)

Das, Dilip K., 1941-

(1)

Dasgupta, Sabyasachi, 1982- editor.

(1)

Degen, Helmut, 1964-

(1)

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(1)

Dew, Robert, author.

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(1)

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(1)

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Duffy, Vincent G.

(1)

(1)

Durakovic, Benjamin. editor. (orcid)

(1)

Eby, Lillian Turner de Tormes, 1964-

(1)

El-Halwagi, Mahmoud M., 1962-

(1)

English III, Joseph C. editor.

(1)

Erendağ, Çağlayan, çev.

(1)

Evans, Geraldine A.

(1)

Fortuna, Robert J. editor.

(1)

(1)

Fuhr, Norbert. editor.

(1)

Furnham, Adrian.

(1)

Furåker, Bengt, 1943-

(1)

(1)

Gale, Bradley T.

(1)

Gallo, Carmine.

(1)

Gao, Qin. editor.

(1)

Garau, Chiara. editor. (orcid)

(1)

George, Michael L.

(1)

Gervasi, Osvaldo. editor. (orcid)

(1)

Gezici Yalçın, Meral, yazar.

(1)

Goedegebuure, Leo. editor.

(1)

Goh, Dion H. editor.

(1)

Grigoroudis, Evangelos. author.

(1)

Gronau, Norbert. editor.

(1)

Grover, Priya, 1974- editor.

(1)

Gr©¿℗œnstedt, Anders.

(1)

Gschwandtner, Gerhard.

(1)

Gu, Ning. editor.

(1)

(1)

Günay, Günhan.

(1)

Haldane, Bernard.

(1)

Hall, Linda McGillis.

(1)

Halldórsson, Magnús M. editor.

(1)

Hanbury, Allan. editor.

(1)

Harrington, H. J. (H. James)

(1)

Harvey, Catherine, 1984-

(1)

Hildebrand, Volker.

(1)

Hirschfeld, Heather Anne, 1968- , author.

(1)

Hirschfeld, Mark.

(1)

Hodge, Richard.

(1)

Holman, David (David J.)

(1)

Hong, Wenxing. editor.

(1)

Hooker, John, 1949-

(1)

Hu, Bo. editor.

(1)

Huang, Yueh-Min. editor. (orcid)

(1)

Håkansson, Kristina.

(1)

IGI Global, publisher.

(1)

Ianni, Giovambattista. editor.

(1)

(1)

(1)

International Conference on Foundations of Computer-Aided Process Design (7th : 2009 : Breckenridge, Colo.)

(1)

International Navigational Symposium on Marine Navigation and Safety of Sea Transportation (8th : 2009 : Gdynia, Poland)

(1)

Ioannou, Andri. editor.

(1)

Ireland, Karin, author.

(1)

Iwama, Kazuo. editor.

(1)

(1)

Javed Ali, Mohammad. editor.

(1)

Jermann, Christophe. editor.

(1)

(1)

Karaca, Yeliz. editor.

(1)

Karachalios, Theofilos. editor.

(1)

Karatepe, Osman Mübin.

(1)

Karlsson, Jan, 1948-

(1)

Kazai, Gabriella. editor.

(1)

(1)

Keser, Aşkın.

(1)

Knapp, Duane E.

(1)

Kobayashi, Naoki. editor.

(1)

Kolt, Gregory S.

(1)

Kotler, Philip.

(1)

Kulkarni, Anand J. editor.

(1)

Lassenius, Casper. editor.

(1)

(1)

Law, Mary C. Measuring occupational performance.

(1)

Leslie, Jean Brittain.

(1)

Li, Jin. editor.

(1)

Linninger, Andreas A.

(1)

Lu, Lee B. editor.

(1)

(1)

Lucas, Robert W.

(1)

Maas, John M., ort. yaz.

(1)

MacKenzie, Scott Bradley, 1954-

(1)

Magnini, Vincent P.

(1)

Manning, Robert E., 1946-

(1)

McCance, Tanya.

(1)

McCarthy, Barry W., 1943-

(1)

McCarthy, Emily J.

(1)

McCormack, Brendan.

(1)

Meek, V Lynn. editor.

(1)

Michelli, Joseph A., 1960-

(1)

Mittal, Banwari, ort. yaz.

(1)

Montes León, Sergio. editor.

(1)

(1)

Moore, Janet C., ed.

(1)

Mori, Hirohiko. editor.

(1)

(1)

Murgante, Beniamino. editor. (orcid)

(1)

Nadeau, Raymond.

(1)

Navarro, Robert.

(1)

Neagu, Nicoleta. author.

(1)

Neumaier, Arnold. editor.

(1)

Noe, Francis P., 1939-

(1)

Noronha, Craig F. editor.

(1)

Ocakoğlu, Günseli Özen.

(1)

Oliver, Richard L., 1945-

(1)

Olomolaiye, Paul O.

(1)

Organ, Dennis W.

(1)

Paasivaara, Maria. editor.

(1)

(1)

Peluso, Alessandro M., 1978-

(1)

Petke, Justyna. author.

(1)

Podsakoff, Philip M.

(1)

(1)

Pryce-Jones, Jessica.

(1)

Pullinger, David.

(1)

Qiu, Robin G., author.

(1)

R.S. Means Company.

(1)

Rauber, Andreas. editor.

(1)

Reed, Wendy Foegen.

(1)

Ricci, Francesco. editor.

(1)

Rocha, Ana Maria A. C. editor. (orcid)

(1)

Rocha, Tânia. editor.

(1)

Rokach, Lior. editor.

(1)

Rosenthal, Marilynn M., ed.

(1)

Rust, Roland T.

(1)

Ryan, Ann Marie.

(1)

Salini, Silvia.

(1)

Sam, Djamila. editor.

(1)

Sassi, Paula A.

(1)

Schachter, Lou.

(1)

Scorza, Francesco. editor.

(1)

(1)

Sedera, Darshana. editor.

(1)

Language

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Publication Date

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(24)

(18)

(17)

(14)

(12)

(7)

(6)

(5)

(4)

(4)

(4)

(3)

(3)

(3)

(2)

(2)

(1)

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(1)

Subject

Consumer satisfaction.

(30)

Customer relations.

(15)

Job satisfaction.

(15)

Customer services.

(9)

(7)

Success in business.

(6)

Patient Satisfaction.

(5)

Sales management.

(5)

Consumer behavior.

(4)

Corporate culture.

(4)

Employee motivation.

(4)

Employees -- Attitudes.

(4)

Organizational behavior.

(4)

Computer science.

(3)

Customer loyalty.

(3)

Electronic books.

(3)

Industrial relations.

(3)

Job satisfaction

(3)

(3)

Organizational change.

(3)

Psychology, Industrial.

(3)

Strategic planning.

(3)

Artificial intelligence.

(2)

Brand name products.

(2)

Career development.

(2)

(2)

Consumer satisfaction -- Case studies.

(2)

Consumer satisfaction -- Evaluation.

(2)

Customer relations -- Management.

(2)

Customer services -- Quality control.

(2)

(2)

Human-computer interaction.

(2)

Human-machine systems.

(2)

Interpersonal communication.

(2)

Interpersonal relations.

(2)

Libraries -- User satisfaction.

(2)

Logic, Symbolic and mathematical.

(2)

Organizational effectiveness.

(2)

Outcome Assessment (Health Care)

(2)

(2)

Product management.

(2)

Quality of work life.

(2)

Relationship marketing.

(2)

Work environment.

(2)

(2)

(2)

ANLAMBİLİM (FELSEFE)

(1)

Achievement motivation.

(1)

Advertising -- Brand name products.

(1)

Advertising -- Psychological aspects.

(1)

Aids to navigation -- Congresses.

(1)

Algebra -- Data processing.

(1)

Apple Computer, Inc.

(1)

Automobiles -- Instruments -- Display systems.

(1)

BANKALAR VE BANKACILIK -- MÜŞTERİ HİZMETLERİ.

(1)

(1)

Bakım Programları Yönetimi -- Örgüt ve yönetim

(1)

Banks and banking -- Customer services.

(1)

Barton, Bruce, 1886-1967.

(1)

(1)

Başarı, İşletmelerde.

(1)

(1)

Beverages -- Packaging.

(1)

Biomass energy -- Congresses.

(1)

(1)

Branding (Marketing)

(1)

Building -- Technological innovations.

(1)

Business -- Psychological aspects

(1)

Business communication -- Case studies.

(1)

Business logistics.

(1)

Career changes.

(1)

Career development -- Miscellanea.

(1)

Chemical process control -- Computer-aided design -- Congresses.

(1)

Chemical processes -- Data processing -- Congresses.

(1)

Civilization, Modern -- 21st century.

(1)

College teachers -- Job satisfaction -- Turkey.

(1)

College teachers -- Tenure -- United States.

(1)

Communication in management -- Case studies.

(1)

Communication in management.

(1)

Communication in marketing.

(1)

(1)

Community policing.

(1)

Construction industry -- Customer services.

(1)

Consumer Satisfaction -- United States.

(1)

Consumer behavior -- Cross-cultural studies.

(1)

Consumer behavior -- United States.

(1)

Consumer satisfaction -- Handbooks, manuals, etc.

(1)

Consumer satisfaction -- Psychological aspects.

(1)

Consumer satisfaction -- Research -- Methodology.

(1)

Consumer satisfaction -- Research -- Statistical methods.

(1)

Consumer satisfaction -- Statistical methods.

(1)

Consumer satisfaction -- Turkey.

(1)

Consumer satisfaction -- United States.

(1)

Consumers -- Research -- Data processing.

(1)

Consumers -- Research -- Statistical methods.

(1)

Consumers' preferences.

(1)

Corporations -- Growth.

(1)

Couples -- Sexual behavior.

(1)

Creative ability in business.

(1)

Creative thinking.

(1)

Cultural relations.

(1)

Customer loyalty -- Handbooks, manuals, etc.

(1)

Customer relations -- Psychological aspects.

(1)

Customer satisfaction.

(1)

Customer service -- Management -- Case studies.

(1)

Customer services -- Evaluation.

(1)

Customer services -- Management -- Handbooks, manuals, etc.

(1)

Customer services -- Management.

(1)

Customer services -- Statistical methods.

(1)

Customer services -- Technological innovations.

(1)

Customer services -- Turkey.

(1)

Customer services -- United States -- Public opinion.

(1)

Desire in literature.

(1)

DİL VE MANTIK.

(1)

(1)

Education, Higher -- Turkey.

(1)

Education, Higher.

(1)

(1)

Educational Policy and Politics.

(1)

Electrical engineering -- Estimates.

(1)

Electronic commerce.

(1)

Electronic data processing.

(1)

Electronic journals.

(1)

Electronics in navigation -- Congresses.

(1)

Elektronik dergiler.

(1)

Employee empowerment.

(1)

Employee loyalty -- Handbooks, manuals, etc.

(1)

Employees -- Coaching of.

(1)

(1)

Endüstriyel ilişkiler.

(1)

English drama -- Early modern and Elizabethan, 1500-1600 -- History and criticism.

(1)

English language -- Morphology.

(1)

English language -- New words.

(1)

English language -- Suffixes and prefixes.

(1)

Evidence-Based Medicine

(1)

Farmasötik Hizmetler -- Örgüt ve yönetim

(1)

Farmasötik Hizmetler Sigortası

(1)

Food -- Packaging.

(1)

GERİLİM (PSİKOLOJİ).

(1)

HASTA MEMNUNİYETİ.

(1)

(1)

Happiness -- Research -- United States.

(1)

Happiness -- United States.

(1)

Hasta Memnuniyeti.

(1)

Hekim-Hasta İlişkileri.

(1)

Hemirelik Görevlileri -- sağlama ve dağıtım

(1)

Hemşireler -- psikoloji

(1)

(1)

Hemşirelik Hizmetleri -- örgüt ve yönetim

(1)

Hemşirelik İşlemleri

(1)

High technology industries -- Management.

(1)

Higher Education.

(1)

Holistic Nursing -- methods.

(1)

Hospitality industry -- Customer services -- Case studies.

(1)

Hospitality industry -- Management.

(1)

Hours of labor.

(1)

Human engineering.

(1)

Human services.

(1)

Human-machine systems -- Social aspects.

(1)

Industrial design.

(1)

Industrial efficiency.

(1)

Industrial engineering.

(1)

Industrial management.

(1)

Information technology -- Management.

(1)

Information theory.

(1)

Intercultural communication.

(1)

International and Comparative Education.

(1)

Internet (Bilgisayar ağı), Eğitimde

(1)

Internet (Computer network) in education.

(1)

Internet -- Social aspects.

(1)

Intimacy (Psychology)

(1)

Job Satisfaction

(1)

Job satisfaction -- Miscellanea.

(1)

KAMU HİZMETİ (KÜTÜHANELER).

(1)

KONUŞMA DAVRANIŞLARI (DİLBİLİM).

(1)

Kanıta Dayalı Tıp

(1)

Kariyer değişiklikleri.

(1)

Kariyer geliştirme.

(1)

Kendini gerçekleştirme (Psikoloji)

(1)

Kullanıcı arayüzleri (Bilgisayar sistemi)

(1)

KÖTÜ UYGULAMA (HEKİMLİKTE).

(1)

KÜTÜHANELER -- KULLANICI TATMİNİ.

(1)

Kütüphane kullanıcıları.

(1)

Kütüphaneler.

(1)

Labor mobility.

(1)

Leadership -- Psychological aspects.

(1)

(1)

(1)

Life satisfaction

(1)

Linear programming.

(1)

(1)

MEDICAL -- Administration.

(1)

MEDICAL -- Practice Management & Reimbursement.

(1)

(1)

Man-woman relationships.

(1)

Managed Care Programs -- Organization & administration

(1)

Management -- Psychological aspects.

(1)

(1)

Managing your boss.

(1)

Marketing -- Case studies.

(1)

Material Type

Shelf Location

Beytepe General Collection

Beytepe Tez Koleksiyonu

Electronic Library

Sağlık Bilimleri Genel Koleksiyon

Sağlık Bilimleri Tez Koleksiyonu

Library

Beytepe Library

Health Sciences Library

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85.

Cover image for The Starbucks experience 5 principles for turning ordinary into extraordinary

The Starbucks experience 5 principles for turning ordinary into extraordinary

The Starbucks experience 5 principles for turning ordinary into extraordinary

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Michelli, Joseph A., 1960-

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Modern analysis of customer surveys with applications using R

Modern analysis of customer surveys with applications using R

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Kenett, Ron. Salini, Silvia. Wiley InterScience (Online service)

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Cover image for Please every customer delivering stellar customer service across cultures

Please every customer delivering stellar customer service across cultures

Please every customer delivering stellar customer service across cultures

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How to shine at work

How to shine at work

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Dominguez, Linda R.

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Cover image for Lean six sigma for service how to use lean speed and six sigma quality to improve services and transactions

Lean six sigma for service how to use lean speed and six sigma quality to improve services and transactions

Lean six sigma for service how to use lean speed and six sigma quality to improve services and transactions

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George, Michael L.

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Cover image for Living brands collaboration + innovation = customer fascination

Living brands collaboration + innovation = customer fascination

Living brands collaboration + innovation = customer fascination

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Nadeau, Raymond.

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Cover image for The ten demandments rules to live by in the age of the demanding consumer

The ten demandments rules to live by in the age of the demanding consumer

The ten demandments rules to live by in the age of the demanding consumer

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Mooney, Kelly. Bergheim, Laura, 1962-

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CustomerCentric selling

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Cover image for Take your sales to the next level advanced skills to build stronger relationships and close more deals

Take your sales to the next level advanced skills to build stronger relationships and close more deals

Take your sales to the next level advanced skills to build stronger relationships and close more deals

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Customer-driven operations aligning quality tools and business processes for customer excellence

Customer-driven operations aligning quality tools and business processes for customer excellence

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Cover image for The psychology of sales success learn to think like your customer to close every sale

The psychology of sales success learn to think like your customer to close every sale

The psychology of sales success learn to think like your customer to close every sale

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