Title:
Managing high-tech services using a CRM strategy
Author:
Blumberg, Donald F.
ISBN:
9781420025323
Publication Information:
Boca Raton, Fla. : St. Lucie Press, c2003.
Physical Description:
xv, 357 p.
Holds:
Copies:
Available:*
Library | Material Type | Item Barcode | Shelf Number | Status | Item Holds |
|---|---|---|---|---|---|
Searching... | E-Book | 291209-1001 | ONLINE | Searching... | Searching... |