Customer Satisfaction Evaluation Methods for Measuring and Implementing Service Quality

Title:

Author:

Grigoroudis, Evangelos. author.

ISBN:

9781441916402

Physical Description:

X, 308p. 129 illus. online resource.

Series:

International Series in Operations Research & Management Science, 139

Series Title:

International Series in Operations Research & Management Science, 0884-8289 ; 139

Subject Term:

Added Author:

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Electronic Access:

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Library	Material Type	Item Barcode	Shelf Number	Status	Item Holds
Searching... Online Library	E-Book	172310-2001	ONLINE	Searching... Unknown	Searching... Unavailable