Search Results for Service industries -- Management.

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Language: English

Author

Fitzsimmons, James A.

(2)

Fitzsimmons, Mona J.

(2)

Beckford, John, 1958-

(1)

Chang, C. M. (Ching Ming), 1935-

(1)

Clark, Graham, 1949-.

(1)

Daskin, Mark S., 1952-

(1)

Faulin, Javier.

(1)

Ferlie, Ewan, 1956-

(1)

Gilmore, Audrey.

(1)

Haksever, Cengiz.

(1)

(1)

Iacobucci, Dawn.

(1)

Johnston, Robert, 1953-.

(1)

McNulty, Terry.

(1)

Milton-Smith, John.

(1)

Miyamoto, Yuki.

(1)

Nankervis, Alan.

(1)

Schneider, Jakob.

(1)

Shinkins, Sadie.

(1)

Shulver, Michael.

(1)

Stickdorn, Marc.

(1)

Swartz, Teresa A.

(1)

(1)

Tesone, D. V. (Dana V.)

(1)

Wiley InterScience (Online service)

(1)

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Subject

Service industries -- Management.

(11)

Service industries -- Marketing.

(2)

Customer services -- Management.

(1)

Customer services -- Marketing.

(1)

Decision making.

(1)

Electronic books.

(1)

Health services administration -- Great Britain -- Case studies.

(1)

Hizmet sektörleri -- Yönetim.

(1)

Human services -- Great Britain -- Management.

(1)

HİZMET ENDÜSTRİLERİ -- YÖNETİM.

(1)

Management information systems.

(1)

Manufacturing industries -- Management -- Case studies.

(1)

Operations research.

(1)

Organizational change.

(1)

Reengineering (Management) -- Great Britain -- Case studies.

(1)

Service industries -- Great Britain -- Management.

(1)

Service industries -- Information technology -- Management.

(1)

Service industries -- Management -- Case studies.

(1)

Service industries -- Personnel management.

(1)

Service industries -- Planning.

(1)

Supervision of employees.

(1)

Systems engineering.

(1)

Total quality management -- Case studies.

(1)

Material Type

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1.

Cover image for Decision making in service industries a practical approach

Decision making in service industries a practical approach

Decision making in service industries a practical approach

Author

Faulin, Javier.

Preferred Shelf Number

ONLINE

Electronic Access

Distributed by publisher. Purchase or institutional license may be required for access.

Format:

Availability

Online Library~1

Available:
Copies:

2.

Cover image for Service operations management : improving service delivery

Service operations management : improving service delivery

Service operations management : improving service delivery

Author

Johnston, Robert, 1953-. Clark, Graham, 1949-. Shulver, Michael.

Preferred Shelf Number

HD9980.5 J647 2012

Format:

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3.

Cover image for Service management : operations, strategy, and information technology

Service management : operations, strategy, and information technology

Service management : operations, strategy, and information technology

Author

Fitzsimmons, James A. Fitzsimmons, Mona J.

Preferred Shelf Number

HD9980.5 F549 2011

Format:

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4.

Cover image for This is service design thinking : Basics, Tools, Cases

This is service design thinking : Basics, Tools, Cases

This is service design thinking : Basics, Tools, Cases

Author

Stickdorn, Marc. Schneider, Jakob.

Preferred Shelf Number

HD9980.5 S75 2011

Format:

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5.

Cover image for Service science

Service science

Service science

Author

Daskin, Mark S., 1952-

Preferred Shelf Number

ONLINE

Electronic Access

Click here to view book
Wiley InterScience http://dx.doi.org/10.1002/9780470877876
http://site.ebrary.com/lib/alltitles/Doc?id=10488529
http://swb.eblib.com/patron/FullRecord.aspx?p=698873

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Online Library~1

Available:
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6.

Cover image for Quality a critical introduction

Quality a critical introduction

Quality a critical introduction

Author

Beckford, John, 1958-

Preferred Shelf Number

ONLINE

Electronic Access

Click here to view

Format:

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7.

Cover image for Service systems management and engineering creating strategic differentiation and operational excellence

Service systems management and engineering creating strategic differentiation and operational excellence

Service systems management and engineering creating strategic differentiation and operational excellence

Author

Chang, C. M. (Ching Ming), 1935- Wiley InterScience (Online service)

Preferred Shelf Number

ONLINE

Electronic Access

John Wiley http://dx.doi.org/10.1002/9780470900208

Format:

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Online Library~1

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8.

Cover image for Managing service operations design and implementation

Managing service operations design and implementation

Managing service operations design and implementation

Author

Hollins, Bill. Shinkins, Sadie.

Preferred Shelf Number

ONLINE(368807.1)

Electronic Access

SAGE knowledge http://sk.sagepub.com/books/managing-service-operations

Format:

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9.

Cover image for Managing Services

Managing Services

Managing Services

Author

Nankervis, Alan. Miyamoto, Yuki. Taylor, Ruth. Milton-Smith, John.

Preferred Shelf Number

ONLINE

Electronic Access

Access by subscription

Format:

Availability

Online Library~1

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10.

Cover image for Supervision skills for the service industry : how to do it

Supervision skills for the service industry : how to do it

Supervision skills for the service industry : how to do it

Author

Tesone, D. V. (Dana V.)

Preferred Shelf Number

HD9980.5 T47 2005

Format:

Availability

Beytepe Library~1

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11.

Cover image for Reengineering health care the complexities of organizational transformation

Reengineering health care the complexities of organizational transformation

Reengineering health care the complexities of organizational transformation

Author

McNulty, Terry. Ferlie, Ewan, 1956-

Preferred Shelf Number

ONLINE

Electronic Access

Oxford scholarship online http://dx.doi.org/10.1093/acprof:oso/9780199269075.001.0001

Format:

Availability

Online Library~1

Available:
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12.

Cover image for Services, marketing and management

Services, marketing and management

Services, marketing and management

Author

Gilmore, Audrey.

Preferred Shelf Number

ONLINE(369304.1)

Electronic Access

SAGE knowledge http://sk.sagepub.com/books/services-marketing-and-management

Format:

Availability

Online Library~1

Available:
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