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Cover image for Produktions-management von IT-Dienstleistungen Grundlagen, Aufgaben und Prozesse
Produktions-management von IT-Dienstleistungen Grundlagen, Aufgaben und Prozesse
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Zarnekow, Rüdiger. author. SpringerLink (Online service)
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ONLINE
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http://dx.doi.org/10.1007/978-3-540-47458-6
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2. 
Cover image for Integrated Information Management Applying Successful Industrial Concepts in IT
Integrated Information Management Applying Successful Industrial Concepts in IT
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Zarnekow, Rüdiger. author. Brenner, Walter. author. Pilgram, Uwe. author. SpringerLink (Online service)
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ONLINE
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http://dx.doi.org/10.1007/3-540-32307-4
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Cover image for Integriertes Informationsmanagement Strategien und Lösungen für das Management von IT-Dienstleistungen
Integriertes Informationsmanagement Strategien und Lösungen für das Management von IT-Dienstleistungen
Author 
Zarnekow, Rüdiger. author. Brenner, Walter. author. Pilgram, Uwe. author. SpringerLink (Online service)
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ONLINE
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http://dx.doi.org/10.1007/b139096
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4. 
Cover image for Serviceorientiertes IT-Management ITIL-Best-Practices und -Fallstudien
Serviceorientiertes IT-Management ITIL-Best-Practices und -Fallstudien
Author 
Zarnekow, Rüdiger. author. Hochstein, Axel. author. Brenner, Walter. author. SpringerLink (Online service)
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ONLINE
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http://dx.doi.org/10.1007/3-540-28542-3
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