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1. 
Cover image for An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry
An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry
Author 
Faed, Alireza. author. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(332720.1)
Electronic Access 
http://dx.doi.org/10.1007/978-3-319-00324-5
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2. 
Cover image for Business Process Management Theory and Applications
Business Process Management Theory and Applications
Author 
Glykas, Michael. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(333182.1)
Electronic Access 
http://dx.doi.org/10.1007/978-3-642-28409-0
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3. 
Cover image for Risk Assessment and Management in the Networked Economy
Risk Assessment and Management in the Networked Economy
Author 
Hussain, Omar K. author. Dillon, Tharam S. author. Hussain, Farookh K. author. Chang, Elizabeth J. author. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(333196.1)
Electronic Access 
http://dx.doi.org/10.1007/978-3-642-28690-2
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4. 
Cover image for Agent and Multi-Agent Systems in Distributed Systems - Digital Economy and E-Commerce
Agent and Multi-Agent Systems in Distributed Systems - Digital Economy and E-Commerce
Author 
Hakansson, Anne. editor. Hartung, Ronald. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(333949.1)
Electronic Access 
http://dx.doi.org/10.1007/978-3-642-35208-9
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5. 
Cover image for Internet Privacy Options for adequate realisation
Internet Privacy Options for adequate realisation
Author 
Buchmann, Johannes A. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(334500.1)
Electronic Access 
http://dx.doi.org/10.1007/978-3-642-37913-0
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6. 
Cover image for Electronic Business and Marketing New Trends on its Process and Applications
Electronic Business and Marketing New Trends on its Process and Applications
Author 
Matsuo, Tokuro. editor. Colomo-Palacios, Ricardo. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(334502.1)
Electronic Access 
http://dx.doi.org/10.1007/978-3-642-37932-1
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7. 
Cover image for Privatheit im Internet Chancen wahrnehmen, Risiken einschätzen, Vertrauen gestalten.
Privatheit im Internet Chancen wahrnehmen, Risiken einschätzen, Vertrauen gestalten.
Author 
acatech — Deutsche Akademie der Technikwissenschaften, 2013. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(337313.1)
Electronic Access 
http://dx.doi.org/10.1007/978-3-642-37980-2
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8. 
Cover image for Prozessmanagement Real Estate Methodisches Vorgehen und Best Practice Beispiele aus dem Markt
Prozessmanagement Real Estate Methodisches Vorgehen und Best Practice Beispiele aus dem Markt
Author 
Zeitner, Regina. editor. Peyinghaus, Marion. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(337100.1)
Electronic Access 
http://dx.doi.org/10.1007/978-3-642-34508-1
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9. 
Cover image for Project Management for Environmental, Construction and Manufacturing Engineers A Manual for Putting Theory into Practice
Project Management for Environmental, Construction and Manufacturing Engineers A Manual for Putting Theory into Practice
Author 
Munier, Nolberto. author. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(335767.1)
Electronic Access 
http://dx.doi.org/10.1007/978-94-007-4476-9
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10. 
Cover image for Advanced Dynamic Modeling of Economic and Social Systems
Advanced Dynamic Modeling of Economic and Social Systems
Author 
Proto, Araceli N. editor. Squillante, Massimo. editor. Kacprzyk, Janusz. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(333630.1)
Electronic Access 
http://dx.doi.org/10.1007/978-3-642-32903-6
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11. 
Cover image for CAFM-Handbuch IT im Facility Management erfolgreich einsetzen
CAFM-Handbuch IT im Facility Management erfolgreich einsetzen
Author 
May, Michael. editor. SpringerLink (Online service)
Preferred Shelf Number 
ONLINE(337021.1)
Electronic Access 
http://dx.doi.org/10.1007/978-3-642-30502-3
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