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Cover image for Streamlined process improvement the breakthrough strategy to reduce costs, improve quality, increase customer satisfaction, and boost profits
Title:
Streamlined process improvement the breakthrough strategy to reduce costs, improve quality, increase customer satisfaction, and boost profits
Author:
Harrington, H. J. (H. James)
ISBN:
9780071770965
Publication Information:
New York : McGraw-Hill Professional, 2012.
Physical Description:
1 electronic text (x, 412 p. : ill.) : PDF file.
Series:
McGraw Hill ebook library. Business. Process management
Series Title:
McGraw Hill ebook library. Business. Process management
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