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1. 
Cover image for Experience-Based Communication
Experience-Based Communication
Author 
Ornbo, Jens. author. Sneppen, Claus. author. Würtz, Peter Franklin. author. SpringerLink (Online service)
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ONLINE
Electronic Access 
http://dx.doi.org/10.1007/978-3-540-78713-6
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2. 
Cover image for Customer Experience Forum Dienstleistungsmanagement
Customer Experience Forum Dienstleistungsmanagement
Author 
Bruhn, Manfred. editor. Hadwich, Karsten. editor. SpringerLink (Online service)
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ONLINE
Electronic Access 
http://dx.doi.org/10.1007/978-3-8349-4001-8
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3. 
Cover image for The Network Experience New Value from Smart Business Networks
The Network Experience New Value from Smart Business Networks
Author 
Vervest, Peter H. M. author. Liere, Diederik W. author. Zheng, Li. author. SpringerLink (Online service)
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ONLINE
Electronic Access 
http://dx.doi.org/10.1007/978-3-540-85582-8
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