Title:
Service failures and recovery in tourism hospitality : a practical manual
Author:
Koc, Erdogan, editor.
ISBN:
9781786390677
Publication Information:
Boston, MA : CABI, 2017.
Physical Description:
236 s.
Added Author:
Copies:
Available:*
Library | Material Type | Item Barcode | Shelf Number | Status | Item Holds |
|---|---|---|---|---|---|
Searching... | Book | 7.2/18/34804 | G155.A1 S437 2017 | Searching... | Searching... |