Title:
Service design for six sigma a roadmap for excellence
Author:
El-Haik, Basem.
ISBN:
9780471744719
Publication Information:
Hoboken, NJ : Wiley InterScience, 2005.
Physical Description:
xxi, 424 p. : ill. ; 24 cm.
Added Author:
Added Corporate Author:
Electronic Access:
John Wiley http://dx.doi.org/10.1002/0471744719http://www3.interscience.wiley.com/cgi-bin/bookhome/110433463
Copies:
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