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1. 
Cover image for Secrets of selling services everything you need to sell what your customer can't see-- from pitch to close
Secrets of selling services everything you need to sell what your customer can't see-- from pitch to close
Author 
Schiffman, Stephan.
Preferred Shelf Number 
ONLINE
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2. 
Cover image for Selling professional services to the Fortune 500
Selling professional services to the Fortune 500
Author 
Luefschuetz, Gary S.
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ONLINE
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3. 
Cover image for Managing service firms the power of managerial marketing
Managing service firms the power of managerial marketing
Author 
Skålén, Per.
Preferred Shelf Number 
ONLINE
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4. 
Cover image for Services marketing : integrating customer focus across the firm
Services marketing : integrating customer focus across the firm
Author 
Zeithaml, Valarie A. Bitner, Mary Jo. Gremler, Dwayne D.
Preferred Shelf Number 
HD9980.5 Z45 2009
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5. 
Cover image for Services, marketing and management
Services, marketing and management
Author 
Gilmore, Audrey.
Preferred Shelf Number 
ONLINE(369304.1)
Electronic Access 
SAGE knowledge http://sk.sagepub.com/books/services-marketing-and-management
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6. 
Cover image for Handbook of services marketing & management
Handbook of services marketing & management
Author 
Swartz, Teresa A. Iacobucci, Dawn.
Preferred Shelf Number 
ONLINE(368447.1)
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SAGE knowledge http://sk.sagepub.com/reference/handbook-of-services-marketing-and-management
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