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1. 
Cover image for Journey to data quality
Journey to data quality
Author 
Lee, Yang W.
Preferred Shelf Number 
ONLINE
Electronic Access 
IEEE Xplore http://ieeexplore.ieee.org/xpl/bkabstractplus.jsp?bkn=6267297
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2. 
Cover image for Service modelling principles and applications
Service modelling principles and applications
Author 
Räisänen, Vilho. John Wiley & Sons.
Preferred Shelf Number 
ONLINE
Electronic Access 
John Wiley http://dx.doi.org/10.1002/0470028653
http://www3.interscience.wiley.com/cgi-bin/bookhome/112641678
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3. 
Cover image for The security risk assessment handbook : a complete guide for performing security risk assessments
The security risk assessment handbook : a complete guide for performing security risk assessments
Author 
Landoll, Douglas J., author.
Preferred Shelf Number 
HF5548.37 .L358 2006
Electronic Access 
Click here to view.
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4. 
Cover image for Business process management systems : strategy and implementation
Business process management systems : strategy and implementation
Author 
Chang, James F., author.
Preferred Shelf Number 
HD58.87 .C429 2006
Electronic Access 
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