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Publication Date: 2011

Author

Arthur, Jay, 1951-

(3)

Michelli, Joseph A., 1960-

(2)

(2)

American Society for Quality.

(1)

Barkley, Bruce, 1939-

(1)

Barrett, J. Michael.

(1)

Burney, Robert G., 1936-

(1)

Burton, Terence T., 1950-

(1)

(1)

Elliotte, Hundley M.

(1)

George, Michael L.

(1)

(1)

Keller, Paul A. (Paul Andrew)

(1)

Kelly, Diane L.

(1)

(1)

Levett, James M.

(1)

(1)

(1)

(1)

O'Donovan, Brendan.

(1)

(1)

Raju, S. M. Sundara.

(1)

Ridge, Thomas J.

(1)

(1)

(1)

Rowlands, Dave.

(1)

Seddon, John, 1952-

(1)

(1)

Siegel, Joel G.

(1)

UCLA Health System.

(1)

Watson-Hemphill, Kimberly.

(1)

West, William F.

(1)

Wilson, Rosalyn A.

(1)

Zokaei, Keivan.

(1)

Language

(20)

Subject

Total quality management.

(14)

Six sigma (Quality control standard)

(8)

Medical care -- Quality control.

(3)

Organizational effectiveness.

(3)

Quality control -- Standards.

(3)

(2)

Production management -- Quality control.

(2)

Quality control.

(2)

Success in business.

(2)

Accounting -- Outlines, syllabi, etc.

(1)

Activity-based costing -- Outlines, syllabi, etc.

(1)

Administrative agencies -- Management.

(1)

Budget in business -- Outlines, syllabi, etc.

(1)

Business enterprises -- Finance -- Outlines, syllabi, etc.

(1)

Complex organizations.

(1)

Corporate culture.

(1)

Cost -- Outlines, syllabi, etc.

(1)

(1)

Cost effectiveness.

(1)

Costs, Industrial -- Outlines, syllabi, etc.

(1)

Customer relations.

(1)

Customer services.

(1)

Decision making.

(1)

Employee selection.

(1)

Financial statements -- Outlines, syllabi, etc.

(1)

Freight and freightage -- Security measures.

(1)

Government productivity -- United States.

(1)

Government productivity.

(1)

Health services administration.

(1)

Hospitals -- Administration -- Methodology.

(1)

Hospitals -- Administration.

(1)

Hospitals -- Management.

(1)

ISO 9000 Series Standards.

(1)

Just-in-time systems -- Outlines, syllabi, etc.

(1)

(1)

Managerial accounting -- Outlines, syllabi, etc.

(1)

Managerial accounting -- United States.

(1)

Medical care -- Standards.

(1)

(1)

Microsoft Excel (Computer file)

(1)

(1)

Organizational change.

(1)

Personnel management.

(1)

Production management -- Quality control -- Periodicals.

(1)

Production management.

(1)

Program budgeting -- United States.

(1)

Project management -- United States.

(1)

Quality assurance -- Periodicals.

(1)

Quality control -- Auditing.

(1)

Quality control -- Periodicals.

(1)

Quality control -- Statistical methods.

(1)

Quality function deployment.

(1)

Ritz-Carlton Hotels (Firm) -- Management -- Case studies.

(1)

Six sigma (Quality control standard) -- Software.

(1)

Social responsibility of business.

(1)

Strategic planning.

(1)

System analysis.

(1)

Terrorism -- Prevention.

(1)

Total quality management -- Outlines, syllabi, etc.

(1)

Total quality management -- Periodicals.

(1)

Total quality management -- United States.

(1)

Total quality management in government -- United States.

(1)

Total quality management in government.

(1)

Toyota Jid�osha Hanbai Kabushiki Kaisha -- Management.

(1)

Transportation -- Security measures.

(1)

UCLA Health System.

(1)

Material Type

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Cover image for Total quality management

Total quality management

Total quality management

Author

Mustafa, A.

Preferred Shelf Number

HD62.15 M87 2011

Format:

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Available:
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2.

Cover image for Total quality management : a primer/S. M. Sundara Raju.

Total quality management : a primer/S. M. Sundara Raju.

Total quality management : a primer/S. M. Sundara Raju.

Author

Raju, S. M. Sundara.

Preferred Shelf Number

TS156.A1 T68 2010

Format:

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3.

Cover image for Applying quality management in healthcare : a systems approach

Applying quality management in healthcare : a systems approach

Applying quality management in healthcare : a systems approach

Author

Kelly, Diane L.

Preferred Shelf Number

RA399.A1 K455 2011

Format:

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4.

Cover image for Systems thinking from heresy to practice : public and private sector studies

Systems thinking from heresy to practice : public and private sector studies

Systems thinking from heresy to practice : public and private sector studies

Author

Zokaei, Keivan. Seddon, John, 1952- O'Donovan, Brendan.

Preferred Shelf Number

ONLINE

Electronic Access

EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=356892

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5.

Cover image for Program budgeting and the performance movement the elusive quest for efficiency in government

Program budgeting and the performance movement the elusive quest for efficiency in government

Program budgeting and the performance movement the elusive quest for efficiency in government

Author

West, William F. Project Muse.

Preferred Shelf Number

ONLINE

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6.

Cover image for Accelerating lean six sigma results how to achieve improvement excellence in the new economy

Accelerating lean six sigma results how to achieve improvement excellence in the new economy

Accelerating lean six sigma results how to achieve improvement excellence in the new economy

Author

Burton, Terence T., 1950-

Preferred Shelf Number

ONLINE(321518.1)

Electronic Access

Knovel http://app.knovel.com/hotlink/toc/id:kpALSSRHA1/accelerating-lean-six

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7.

Cover image for Quality management demystified a self-teaching guide

Quality management demystified a self-teaching guide

Quality management demystified a self-teaching guide

Author

Kemp, Sid.

Preferred Shelf Number

ONLINE

Electronic Access

Subscription required

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8.

Cover image for Six sigma demystified

Six sigma demystified

Six sigma demystified

Author

Keller, Paul A. (Paul Andrew)

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ONLINE

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9.

Cover image for Prescription for excellence leadership lessons for creating a world-class customer experience from UCLA Health System

Prescription for excellence leadership lessons for creating a world-class customer experience from UCLA Health System

Prescription for excellence leadership lessons for creating a world-class customer experience from UCLA Health System

Author

Michelli, Joseph A., 1960- UCLA Health System.

Preferred Shelf Number

ONLINE

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10.

Cover image for The new gold standard 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company

The new gold standard 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company

The new gold standard 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company

Author

Michelli, Joseph A., 1960-

Preferred Shelf Number

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11.

Cover image for Building high performance government through Lean Six Sigma a leader's guide to creating speed, agility, and efficiency

Building high performance government through Lean Six Sigma a leader's guide to creating speed, agility, and efficiency

Building high performance government through Lean Six Sigma a leader's guide to creating speed, agility, and efficiency

Author

Price, Mark. Mores, Walt. Elliotte, Hundley M.

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12.

Cover image for Government program management

Government program management

Government program management

Author

Barkley, Bruce, 1939-

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